Nomod typical implementation process:
Download & Install App: Get the Nomod app on your iOS or Android device. No extra hardware or setup fees are required.
Sign Up & Identity Verification: Register using basic personal and business details. Sign-up typically takes 3–4 minutes; initial verification is almost instant or within a few minutes.
Account Activation: Your account may activate immediately or within 1 business day if checks are required. Notifications are sent via app and email if extra info is needed.
Set Up Payment Methods: Choose how you want to accept payments (in-person, payment links, QR codes, etc.), and connect your bank account for payouts.
Begin Accepting Payments: You can immediately create and share payment links, accept card and NFC payments on your phone, and invoice customers. Onboarding to the first transaction can be completed in minutes to an hour for most users.
Nomod offers a variety of features that suggest a degree of customization to fit specific business needs:
Payment Link Customization: Businesses can create and share personalized payment links, allowing for flexible payment collection online or in person. These links can be tailored for different products, services, or customer segments.
Invoice Creation: You can generate professional invoices, which can likely be customized with business details for faster payments and branding consistency.
Multi-currency Support: Nomod supports over 135 currencies, enabling businesses to let customers pay in their native currency while the business receives payment in its preferred currency—ideal for international operations.
Team Access: Nomod allows anyone or everyone on your team to process payments. Role-based or team-level access can help customize workflows for larger organizations.
Integration with Stripe: Businesses can use their own Stripe account to process payments, which allows for flexibility and integration with existing payment processing and back-office systems.
Discounts, Tips, and Taxes: There are features to grant discounts to loyal customers, accept tips, and capture taxes, allowing customization for loyalty programs, gratuity management, and tax compliance as per business requirements.
Receipt Customization: The ability to send beautiful, customized receipts in a single tap provides a tailor-made customer experience and branding opportunity.
Reporting and Customer Tracking: Detailed, easy-to-use reporting and customer data capture allow businesses to analyze payment data, understand customer behavior, and track performance for decision-making tailored to specific needs.
Flexible Payment Methods: Accepts all major card networks and enables contactless, NFC, typed, or scanned payment acceptance, providing adaptability for various business models (retail, services, remote, etc.).
Nomod is highly transparent about its additional costs and stands out for having minimal extra fees:
No Setup Fees: There are no charges to get started with Nomod, and no entry or activation costs for new users.
No Monthly or Maintenance Fees: There are no ongoing monthly charges or maintenance costs. Nomod does not require a minimum transaction amount, nor does it have monthly minimums or subscription fees for its standard service.
No Support Charges: There is no mention of extra costs for customer support. Fast and responsive support is included, and users are encouraged to contact Nomod for assistance or inquiries at no additional expense.
No Hidden Platform Fees: User reviews and official descriptions consistently highlight the lack of hidden charges, one-off costs, or platform fees.
Usage-Based Transaction Fees Only: The primary fees are transaction-based and depend on the payment plan you select. For example:
The "Weekly" plan starts from 2.37% + AED 0.80 per transaction.
The "Two Days" plan starts from 2.57% + AED 0.80 per transaction.
All transaction fees are subject to a 5% UAE VAT calculated only on the fee amount (not on the entire transaction).
Features or add-ons may have individual prices, but these are presented transparently before use.
Nomod offers new users a straightforward onboarding process and robust customer support aimed at making payments easy and accessible for businesses of all sizes.
Seamless App Setup: New users can download the Nomod app from the Play Store or App Store, enter basic business details, and start accepting payments within minutes. The setup is designed to be user-friendly, minimizing the need for technical training.
Guided Onboarding: Nomod employs dedicated onboarding specialists whose role is to ensure a fast, smooth onboarding experience for new merchants. This includes completing KYC (Know Your Customer) and KYB (Know Your Business) procedures, and assisting with any account setup or compliance questions.
Documentation & Self-Help: An online "Getting Started" guide is available, providing step-by-step introductions to all features, integrations, and common account actions. Users can revisit this guide at any time to learn more about advanced features or troubleshooting.
Feature Overviews: Nomod’s site and documentation contain clear explanations of how to use payment links, invoices, reporting, and team accounts, supporting self-paced learning for new customers.
Responsive Help Channels: Nomod offers highly responsive support, including WhatsApp chat, email support ([email protected]), and in-app assistance. Users consistently report quick, effective resolutions to queries and technical issues.
24/7 Support: Many user reviews note that Nomod’s customer support is available at any time, making it possible to receive help whenever needed, including urgent payment or technical concerns.
Dedicated Support Specialists: Nomod’s support team is described as proactive and professional, serving as both the "face and voice" of the company to users seeking personalized help or guidance.
Nomod implements several robust security measures to protect user data and ensure secure payment processing:
Advanced Encryption: It utilizes advanced encryption to protect the confidentiality, integrity, and authenticity of all transactional and sensitive user data, ensuring that data in transit and at rest is secure.
Fraud Prevention & Real-Time Monitoring: Nomod’s platform features real-time monitoring systems and an effective payment fraud prevention system, which actively detect and prevents unauthorized transactions and payment fraud.
3D Secure 2 Support & Strong Authentication: Nomod supports 3D Secure 2 for secure customer authentication, allowing transactions to be verified via OTP, password, or biometric methods, adding an extra layer of protection for card payments.
Data Confidentiality & Strict Access Controls: The system ensures that access to personal data is limited to authorized personnel and trusted service providers, and such providers are contractually required to maintain confidentiality and data security.
Compliance & Data Handling: Nomod complies with applicable data protection laws, both locally and internationally, handling data transfers with appropriate safeguards. Data retention is governed by regulatory and business requirements, and data is only shared with trusted partners (like payment networks and financial institutions) for transaction processing.
No Data Sharing for Marketing: Personal data is not rented, sold, or shared with unaffiliated third parties for marketing purposes, helping to minimize the risk of data misuse.
Update Management Practices:
Updates are delivered through both the iOS App Store and Google Play Store, ensuring users receive them promptly via standard mobile update mechanisms.
The company recommends users turn on automatic updates so that new features, security enhancements, and bug fixes are installed as soon as they become available.
Release notes typically accompany these updates, summarizing what’s new or improved. These often include details such as “bug fixes,” “performance improvements,” and any major new features.
Nomod’s policy on data ownership and portability prioritizes user rights and data protection, but is guided by both industry standards and its own privacy practices:
User-Centric Data Handling: Users (businesses and their customers) provide personal and transaction data, and Nomod collects only the information necessary to deliver its services. Examples include identifiers, contact details, payment records, and usage data.
No Data Sale: Nomod does not sell or rent personal data to marketers or unaffiliated third parties. Data is shared only with trusted service providers needed to deliver core functionality (e.g., banks, payment networks, IT infrastructure).
Third-Party Access: Data is shared with third-party applications or vendors only when a user explicitly authorizes such access, such as when integrating external service providers or connecting through APIs. In those cases, the external party’s privacy policy also applies.
Business Continuity: Nomod retains the right to transfer data as part of business restructuring (e.g., mergers or sales), but new owners are obligated to adhere to existing privacy standards unless otherwise agreed.
Retention Policy: Data is retained as long as the service is provided, plus any additional period required by laws (such as anti-fraud, accounting, or regulatory rules). Upon account closure, data may be kept only as needed to comply with legal or regulatory requirements.
Access and Portability Rights: By global data protection standards (such as the GDPR and similar regulations), users have the right to access and request a copy of their personal data in a structured, commonly used, and machine-readable format. They can also request that their data be transmitted to another data controller if technically feasible.
User Control: Users may request deletion, correction, or restriction on use of their data, subject to legal exceptions (for example, where data retention is required for anti-fraud protections or regulatory compliance).
Secure Transfers: Any transfer or extraction for portability must be secure, protecting both the individual's data and third-party confidentiality as appropriate.
Nomod is designed to offer maximum flexibility for businesses to scale up or down their usage with minimal friction, allowing organizations to adjust as their needs change over time.
Instant Plan Switching: Users can switch between the available plans (e.g., Two Days and Weekly) directly within the Nomod app, with changes taking effect immediately. This enables scaling up to faster payout plans or features as needed—without waiting periods or re-qualification.
Add Features as Needed: Certain features or add-ons are individually priced, allowing businesses to activate and pay for only those capabilities they require as they grow (such as customized invoicing, reporting, or team access).
Custom Pricing for High Volume: For businesses processing over AED 350,000 per month, custom pricing is available. You can contact Nomod’s growth team to tailor a solution with potentially lower rates or unique feature sets as your organization grows.
No Setup or Upfront Fees: There are no onboarding, activation, or setup costs, reducing barriers to rapid scaling.
No Long-Term Contracts: Nomod does not require users to commit to minimum terms, fixed contracts, or ongoing monthly fees, allowing you to reduce usage, switch to lower-cost plans, or leave the service entirely at any time.
Cancel Recurring Features at Any Time: If you have subscribed to features with recurring (i.e., “Membership”) fees, you may cancel before the next billing date, and benefits continue until the end of the paid period.
Easy Account Closure: You can terminate your agreement with thirty (30) days’ written notice at any time, with no penalties or early termination fees. Outstanding transactions must be settled, but there are no lock-in clauses preventing downscaling or exit.
Minimal Usage Requirements: There are no minimum transaction amounts or volume requirements, so businesses experiencing a downturn or seasonal dip are not penalized for reduced activity.
Only Pay for What You Use: All standard charges are based on actual transaction volume, making it easy for organizations to scale payment processing up or down without incurring hidden or fixed costs.
VAT and Regulatory Fees: VAT is charged on Nomod’s service fees, but no additional penalties or surcharges apply for changing your usage frequency or volume.
Switch Plans Any Time: Change your payout plan or feature selection instantly in the app.
Contact Support for Custom Solutions: For unique scaling needs (e.g., major expansion or downsizing), reach out to Nomod support or the growth team for personalized adjustments.
Terms and conditions regarding contract renewal and cancellation are designed with transparency and flexibility for users:
No Automatic Renewal by Default: The accessible terms for businesses using Nomod do not specify an automatic renewal mechanism for standard merchant accounts or services. Instead, most arrangements remain active so long as the business continues to use the platform and comply with ongoing terms, such as pricing plans or memberships.
If you subscribe to a “Membership”—features with recurring fees—you consent to recurring billing. You may discontinue these payments at any time by cancelling your membership before the next billing date. The service remains available until the paid period ends.
Changes in Business Status: You must keep Nomod informed of any significant business changes (e.g., merger, major asset sale, bankruptcy, or change in control). Failing to do so can result in account suspension or termination, but this is distinct from renewal/extension clauses.
Either party (you or Nomod) may terminate the agreement at any time by giving thirty (30) days' written notice to the other party. This allows for a clear and defined exit process in case you wish to stop using the service or if Nomod chooses to end your access.
Immediate Termination for Cause: Nomod may suspend or terminate your service immediately if you violate the agreement, breach applicable laws, or engage in restricted activities (like fraud, misrepresentation, or illegal business). The affected party will be notified unless legally prohibited.
Upon Termination:
All pending transactions/orders should be completed, and no new orders should be initiated after notice of termination.
You must promptly remove any Nomod-related branding or logos associated with your account or storefronts.
Any liabilities existing at the time of termination (unresolved payments, fees, compliance obligations) will persist until resolved.
Membership/Subscription Cancellation: You can cancel recurring Membership fees anytime before the next scheduled payment date to avoid further charges. The Membership benefits remain active until the last paid period concludes.
Nomod meets several important compliance standards to ensure secure and lawful payment processing and data protection, particularly for businesses operating in the UAE and serving international customers:
Payment Card Industry Data Security Standard (PCI DSS): Nomod’s platform and integrations are designed to comply with PCI DSS, the globally recognized security framework for handling, processing, and transmitting cardholder data. This means Nomod adheres to strict technical, operational, and security requirements to protect transaction data and prevent card fraud. PCI DSS compliance is critical for any software dealing with payment card transactions and covers encryption, restricted access, vulnerability scans, and regular assessments.
Know Your Customer (KYC) and Anti-Money Laundering (AML): Nomod enforces KYC and AML policies by UAE laws. Automated and manual identity verification processes are in place to ensure that only legitimate businesses and individuals can use the platform, reducing fraud risks and maintaining regulatory compliance. Accounts that are non-compliant with these standards face restrictions, and transactions or payouts are blocked until compliance is achieved.
Data Retention and Regulatory Obligations: Nomod retains personal and transaction data only as long as necessary for service provision and to meet legal/regulatory requirements, including those related to tax, accounting, and fraud prevention. Data may be stored or processed in various countries, but always by applicable data protection laws, and Nomod takes steps to protect your data across borders. The platform ensures secure transfers, storage, and deletion whenever feasible.
Compliance with UAE Data Laws: By working within the UAE’s legal framework for payments, transactions, and data, Nomod meets relevant local data handling, privacy, and financial compliance obligations.
Data Portability and User Rights: Nomod implements protocols in line with international standards, giving users rights to access, correct, or delete their personal data, and (where technically possible) to request its transfer to other providers.
Nomod
By Nomod Inc
