MOHID’s implementation is designed to be streamlined and modular, allowing mosques to adopt the platform quickly and scale it over time. While MOHID does not publish a fixed timeline, here’s a breakdown of the typical steps involved:
A MOHID representative walks through the platform’s features and helps identify the modules needed (e.g., donor management, program registration, Zakat tracking).
Add-ons like membership, fundraising, communication, and accounting modules are selected based on needs.
Custom branding (logo, address, etc.) is applied to the app and dashboard.
Devices are synced with the cloud dashboard for real-time data access.
Training includes donation tracking, event setup, Zakat workflows, and communication tools.
Members can start donating via kiosks, registering for programs, and receiving updates via SMS/email or the mobile app.
Mosques can scale up by adding new modules or hardware as needed.
MOHID is highly customizable to meet the specific needs of different mosques and Islamic centers. Here are the key customization capabilities:
Signage Player
White-labeled Mobile App: MOHID offers a fully branded mobile app called Minbr, which can be customized with the mosque’s name, logo, and content. It supports communication, donations, and event updates.
Custom Hardware Integration: MOHID’s kiosks, handheld devices, and signage players can be tailored to the mosque’s layout and donation needs.
Flexible Campaign Setup: Fundraising campaigns can be customized with different categories (e.g., Zakat, Sadaqah, Construction), goals, and donor segmentation.
Website Development Services: MOHID also offers custom website development for mosques, including multilingual support, donation widgets, and event integration.
User Roles & Permissions: Admins can configure access levels for volunteers, staff, and board members.
MOHID uses a transparent and modular pricing model, with the following cost components:
Pro-Eco Plan: $99–$214/month – Customizable based on selected modules
Signage Player: +$5/month
MOHID provides a comprehensive onboarding experience for new users, including:
Individualized Training Sessions: Staff and volunteers receive personalized training tailored to the modules they will use (e.g., donor management, program registration, Zakat tracking).
Phone and Email Support: Ongoing support is available via direct communication channels, ensuring quick resolution of issues and guidance during setup.
Onboarding Assistance: MOHID’s team helps with initial configuration, module selection, and hardware integration (if applicable), ensuring a smooth transition from manual systems to digital management.
MOHID employs robust security protocols to protect user and donor data:
256-bit SSL Encryption: All transactions between users and MOHID servers are encrypted using industry-standard SSL, ensuring secure data transmission.
HTTPS APIs: All API communications are secured via HTTPS, preventing unauthorized access during data exchange.
No Credit Card Storage: MOHID does not store credit card information, reducing the risk of data breaches.
PCI Compliance: Payment gateways used by MOHID are PCI-compliant, ensuring that financial transactions meet global security standards.
Geo-Redundant Backups: Data is backed up daily using Amazon AWS infrastructure, with geo-redundancy to protect against data loss due to regional outages.
High Encryption for Data Storage: MOHID uses strong encryption protocols to secure stored data, including donor records, financial reports, and member information.
MOHID regularly releases feature updates and hardware integrations, especially around major Islamic events like Ramadan. While the exact frequency isn't specified, here are key data points:
Mobile Wallet Integration
Hardware Updates: New devices like the MOHID Chip & Contactless Card Reader and MOHID Signage Player are launched with updated software pre-installed.
Help Center & Live Chat: MOHID has added a Help Center, Live Chat, and Feature Request Form to streamline support and feedback, indicating a responsive update cycle.
No Extra Subscription Fees for Updates: Devices like the MPM handheld system come with the latest software and no additional subscription fees, suggesting updates are included in the base plan.
MOHID has a clear and user-friendly policy regarding data ownership and portability:
Full Data Ownership: Each mosque owns its member and donor data. MOHID does not claim ownership over user data.
Easy Data Export: Mosques can export their data at any time, including donor records, member lists, and financial reports.
Geo-Redundant Backups: Data is backed up daily using Amazon AWS infrastructure, with geo-redundancy to protect against regional outages.
Account Closure Rights: Users can close their accounts and request removal of personally identifiable information from MOHID’s public-facing systems.
Privacy Controls: Users can review and edit personal information through the MOHID dashboard or mobile app.
MOHID offers flexible scalability through a modular pricing and service structure:
Financial Accounting
No Long-Term Lock-In: Services can be scaled up or down at any time, allowing mosques to adjust based on seasonal needs (e.g., Ramadan fundraising) or growth.
Customizable Plans: The Pro-Eco Plan ranges from $99 to $214/month depending on selected modules, making it ideal for mosques with evolving needs.
Hardware Integration: Additional kiosks, handheld devices, and signage players can be added as needed, with cloud support already built-in.
MOHID’s contract terms are designed to be user-friendly and transparent:
Monthly or Yearly Plans: Subscriptions are available on a monthly or annual basis, with no mandatory long-term contracts.
Upon cancellation, MOHID will remove personally identifiable information from its public-facing systems.
Data Portability: Before cancellation, mosques can export all their data, including donor records, financial reports, and member lists.
No Hidden Fees: There are no listed penalties for cancellation, and users only pay for the services they use.
MOHID adheres to several key security and compliance standards:
PCI Compliance: All payment gateways used by MOHID are PCI-compliant, ensuring secure handling of credit/debit card transactions.
256-bit SSL Encryption: All data transmitted between users and MOHID servers is encrypted using SSL protocols, protecting sensitive information.
HTTPS APIs: All API communications are secured via HTTPS, preventing unauthorized access.
No Credit Card Storage: MOHID does not store credit card information, reducing risk and ensuring compliance with financial regulations.
Geo-Redundant Backups: Data is backed up daily using Amazon AWS infrastructure, with geo-redundancy to protect against regional outages.
