MiVoice Business
By Mitel Networks Corp
MiVoice Business is developed by Mitel Networks Corporation, a Canadian telecom and unified communications leader with over 50 years of innovation. Mitel is recognized for its pioneering telephony solutions and global customer base, with the MiVoice Business platform serving as a flagship all-in-one communications tool for enterprises.
Mitel Networks Corporation is a market leader in business communications, offering hybrid, cloud, and on-premises solutions trusted by millions of users worldwide. Headquartered in Ottawa, Canada, Mitel specializes in enterprise-grade telephony, unified communications, and collaboration technologies.
Mitel was founded in 1972 by Michael Cowpland and Terry Matthews, starting with telephony tone receivers before quickly expanding into PBX switches, semiconductor development, and telecom software. The company saw early exponential growth, hitting $100 million in annual revenue by 1981 and maintaining a tradition of high-tech engineering and rapid innovation throughout its history.
Mitel has undergone numerous funding rounds, IPOs, and private buyouts. Its latest significant financial restructuring in 2025 raised $125M and reduced debt by $1.15B to position the company for efficient, sustainable growth. The company’s valuation upon take-private in 2018 ranged between $1.34 and $2 billion USD, reflecting its leading position in the communications market.
MiVoice Business delivers unified telephony, messaging, video conferencing, mobility, contact center applications, and integration with platforms like Google, Microsoft, and Salesforce. Key features include:
Deployment flexibility (cloud, hybrid, on-premises)
Advanced call control and IP desk phones
Rich collaboration (chat, video, file sharing, screen sharing)
Scalable from 5 to 65,000+ users
Recent releases introduced enhanced virtual deployment, stronger security (AES-256, TLS 1.3), advanced analytics, improved remote user experiences, and simplified management via cloud-based interfaces. Subscription licensing models have been added to support predictable budgeting and real-time scaling.
Mitel’s culture is defined by innovation, customer-centricity, and adaptability in technology adoption. The company emphasizes diversity, continuous improvement, and partnerships, aiming to deliver reliability and security in business communications.
Mitel supports over 60 million business users globally, spanning sectors like government, healthcare, finance, education, and hospitality. The MiVoice Business user community benefits from active support forums, certified partner networks, and global training resources, fostering knowledge sharing and reliable deployment success.
