The typical Minute7 implementation is lightweight and can usually be completed in a few hours to a couple of days for most small teams.
Sign up and create account: Admin signs up for the 30‑day free trial and creates the main Minute7 workspace for the organization.
Configure basic settings: Set up customers, jobs/projects, expense categories, and user roles so time and expenses can be tracked against the right entities.
Connect to QuickBooks: Install or enable the QuickBooks Web Connector (for Desktop) or authorize QuickBooks Online, then map employees, customers, jobs, and service items between systems.
Add users and devices: Invite employees and contractors, who then access Minute7 via web, PC, or mobile to enter time and expenses from any connected device.
Minute7 can be configured in several ways to better fit specific business workflows and controls. Key customization-related data points include:
Custom data fields and tracking: Ability to track billable vs non‑billable hours, project‑based time, and other business-specific dimensions rather than being locked to a fixed set of fields.
Configurable reports: Supports customized reporting so managers can select which time/expense fields, filters, and groupings matter for their billing, payroll, or job‑costing processes.
Role‑based access and permissions: Admins can assign roles and adjust permissions to control who can view, edit, approve, or export time and expenses, supporting different approval and oversight models.
Approval workflows: Timecard and expense approval flows can be set up so supervisors or managers review and approve submissions before they move to payroll or invoicing.
QuickBooks‑aligned configuration: Mapping to QuickBooks customers, jobs, classes, service items, and expense categories lets businesses mirror their existing accounting structure for cleaner sync and reporting.
Industry‑specific setups: Minute7 highlights use cases and recommended setups for sectors like accounting, engineering, and law firms, adapting roles, categories, and tracking fields to each industry’s typical needs.
Minute7 offers a mix of self-service resources and direct human support to help new users get started smoothly.
Online help and FAQs: A web-based support page provides FAQs and basic how‑to guidance on setup, QuickBooks compatibility, and common configuration questions.
Email support: Users can contact the support team via a dedicated email address ([email protected]) for troubleshooting, configuration advice, and onboarding questions.
Phone support: Minute7 lists phone numbers for direct assistance, giving customers the option to speak with a support representative when needed.
Chat / help desk: Listings note availability of chat and help‑desk style support, which can be used by new users to resolve issues in real time during onboarding.
Minute7 uses encrypted, cloud-hosted infrastructure and multiple technical controls to protect customer time and expense data. Key measures include:
Encrypted transmission: Data sent between users and Minute7 is protected using SSL/TLS encryption similar to that used by major banks, securing information in transit over the internet.
Secure cloud storage: Application data is hosted on Amazon Web Services, benefiting from hardened data centers, redundant storage, and AWS security controls for confidentiality, integrity, and availability.
Encryption and data protection practices: Minute7 describes encrypting stored data and using secure storage architectures as part of its approach to safeguarding sensitive financial and client information.
Access controls and authentication: Role-based access controls limit which users can view or modify detailed time and expense records, helping ensure only authorized staff see sensitive data.
Minute7 states that customers retain full ownership of their data and can manage it through the application, while Minute7 owns only the code, databases, and application rights. The service is hosted on third‑party infrastructure and uses vendors and hosting partners only to provide the hardware, networking, storage, and related technology needed to run the application, without transferring ownership of customer records. Users can correct or update their personally identifiable information by contacting support, and they may stop using the service and request changes if they no longer desire it, which supports basic data portability and control from the customer side.
Minute7 uses a month‑to‑month subscription model with flexible, penalty‑free cancellation rather than long fixed‑term contracts. Key renewal and cancellation terms include:
Automatic renewal: Subscription continues month to month as long as billing details are valid and the account remains active; there is no special renewal contract cycle.
Cancel anytime: Customers can cancel at any time during a paid period or free trial without obligation, and there is no cancellation fee.
Immediate cancellation effect: When an account is cancelled, access is terminated, and stored content in the Minute7 service is deleted as part of the termination process.
No impact on QuickBooks data: Cancelling Minute7 does not modify or remove any data already stored in connected QuickBooks files; only Minute7’s own hosted data is affected.
Minute7 is positioned as a secure, QuickBooks-certified time and expense tracking solution but does not publicly claim formal certifications like SOC 2, HIPAA, or explicit GDPR compliance for the core product at this time. Its documentation and blogs instead emphasize alignment with general best practices and regulatory expectations for sectors such as law firms and CPA practices, highlighting encryption, secure cloud hosting, and audits as mechanisms to help customers meet requirements under frameworks like GDPR, CCPA, HIPAA, and SOX in their own environments.
