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MeetEdgar
by MeetEdgar
by MeetEdgar
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by MeetEdgar
by MeetEdgar
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
The typical implementation process for MeetEdgar software involves several key steps designed to streamline social media management for freelancers, entrepreneurs, small businesses, and social media teams. Here is an overview of the process:
1. Sign Up and Onboarding: Users start by signing up for MeetEdgar. The onboarding process is designed to be simple and user-friendly, helping new users get acquainted with the tool quickly.
2. Content Library Setup: Users create a limitless content library by adding their evergreen content. This library allows MeetEdgar to repurpose valuable posts automatically, ensuring that users never run out of content to share.
3. Scheduling Content: Users can schedule their social media posts in advance using MeetEdgar's dashboard. This step involves setting up a posting schedule that aligns with the user's social media strategy.
4. Automation: MeetEdgar automates the posting process, drawing from the content library to keep social media accounts active without the need for daily manual posting.
5. Tracking and Insights: Users can track the performance of their posts in real-time. MeetEdgar provides insights into which posts perform best, helping users make informed decisions about future content.
6. Audience Growth: By consistently posting engaging content, MeetEdgar helps users grow their audience, attract new followers, and drive leads and sales.
The implementation process is designed to be fast and efficient, allowing users to save time and focus on other important aspects of their business. The exact duration of the implementation process can vary depending on the user's familiarity with social media tools and the amount of content they need to upload initially. However, the tool is marketed as easy to learn and quick to set up, suggesting that users can start seeing benefits relatively quickly after signing up.
MeetEdgar offers several features and customization options that can be tailored to fit specific business needs. Here are the key data points:
Customization Features
1. Content Categories:
- MeetEdgar allows users to organize their content into categories, which helps in managing and scheduling posts more effectively. Users can create custom categories to fit their specific content strategy[11].
2. Scheduling Flexibility:
- Users can set up weekly automation time slots for Edgar to automatically repurpose and republish evergreen updates. This allows businesses to maintain a consistent posting schedule without manual intervention[17].
3. Content Variations:
- MeetEdgar offers a feature to auto-generate variations on every update, which helps in keeping the content fresh and engaging. This is particularly useful for platforms like Twitter, where repeated content can be flagged[18].
4. Integration with Other Tools:
- MeetEdgar integrates with various third-party applications such as Zapier, which allows for further customization and automation of workflows. This can enhance productivity by connecting MeetEdgar with other tools like email marketing platforms and CRM systems[12][13].
5. AI-Powered Content Creation:
- The introduction of Inky, an AI assistant, allows users to generate high-quality, targeted AI captions for their posts. This feature can be customized to match the brand's voice and style, offering different tones like Colloquial, Contemplative, Analytical, and Witty[15].
6. Performance Tracking and A/B Testing:
- MeetEdgar provides performance data and A/B testing options, allowing businesses to see which types of content perform best. This data-driven approach helps in refining social media strategies to better meet business goals[17].
7. Customizable Send Times:
- Users can specify which types of updates get posted at which times, allowing for a highly customized posting schedule that aligns with the business's peak engagement times[14].
Limitations
1. Basic Analytics:
- While MeetEdgar offers some analytics, they are relatively basic compared to other social media management tools. This might be a limitation for businesses that require in-depth analytics and social listening capabilities[11][20].
2. Limited Instagram and Pinterest Tools:
- The tool has limited features for Instagram and does not support Pinterest scheduling, which could be a drawback for businesses heavily reliant on these platforms[11].
3. No In-App Inbox:
- MeetEdgar does not offer a centralized inbox for managing social media interactions, which might be a limitation for businesses that need comprehensive social media management[20].
MeetEdgar's pricing structure is relatively straightforward, with no hidden setup fees or additional maintenance charges. Here are the key points regarding additional costs:
Pricing Plans
1. Eddie Annual Plan:
- Cost: $299/year
- Includes: 5 social accounts, unlimited scheduled posts, 10 weekly automations, 15 monthly AI (Inky) credits, 4 content categories, and up to 20 team members.
- Additional Costs:
- Additional social accounts: $3.99 each
- 100 additional Inky credits: $2.50
2. Edgar Annual Plan:
- Cost: $499/year
- Includes: 25 social accounts, unlimited scheduled posts, 1,000 weekly automations, 50 monthly AI (Inky) credits, unlimited customizable content categories, and up to 20 team members.
- Additional Costs:
- Additional social accounts: $1.99 each
- 100 additional Inky credits: $2.50
3. Eddie Monthly Plan:
- Cost: $29.99/month
- Includes: 5 social accounts, unlimited scheduled posts, 10 weekly automations, 15 monthly AI (Inky) credits, 4 content categories, and up to 20 team members.
- Additional Costs:
- Additional social accounts: $4.99 each
- 100 additional Inky credits: $2.50
4. Edgar Monthly Plan:
- Cost: $49.99/month
- Includes: 25 social accounts, unlimited scheduled posts, 1,000 weekly automations, 50 monthly AI (Inky) credits, unlimited customizable content categories, and up to 20 team members.
- Additional Costs:
- Additional social accounts: $2.99 each
- 100 additional Inky credits: $2.50
Additional Costs
- Inky Credits: Users can purchase additional AI (Inky) credits at a rate of $2.50 for 100 credits. These credits are used for generating content suggestions and expire every 30 days.
- Social Accounts: Users can add more social accounts to their plan for an additional fee, which varies depending on the plan. The cost ranges from $1.99 to $4.99 per additional account.
No Setup or Maintenance Fees
- Setup Fees: There are no setup fees associated with any of the MeetEdgar plans.
- Maintenance and Support Charges: MeetEdgar does not charge additional fees for maintenance or support. All support and maintenance services are included in the subscription cost.
MeetEdgar offers a variety of training and support options to help new users get started and make the most of the software. Here are the key points:
Onboarding Process
1. Step-by-Step Onboarding:
- MeetEdgar provides a structured onboarding process that guides new users through the initial setup. This includes adding social media accounts, organizing content into categories, and scheduling posts.
2. Default Categories:
- The tool comes with several default categories to help users organize their content library. These categories can be customized to fit specific needs, making it easier for users to get started with content management.
Training Resources
1. Webinars:
- MeetEdgar hosts live webinars that cover various topics related to social media management and the effective use of the tool. These webinars are interactive, allowing users to ask questions and get real-time answers from the MeetEdgar team.
2. Video Tutorials:
- The company provides video tutorials on platforms like YouTube, which offer quick start guides and detailed explanations of different features. These videos are designed to help users understand how to use the tool effectively.
3. Live Office Hours:
- New users can join live office hours sessions where they can interact with the MeetEdgar team, ask questions, and get personalized assistance. This is particularly useful for users who prefer real-time support.
4. Batch Content Parties:
- MeetEdgar organizes batch content parties where users can learn how to efficiently create and schedule content in bulk. This helps users save time and maintain a consistent posting schedule.
Support Options
1. Email Support:
- Users can reach out to the MeetEdgar support team via email for any questions or issues they encounter. The support team is known for being responsive and helpful.
2. Community Engagement:
- MeetEdgar encourages users to participate in community discussions, share their strategies, and learn from each other. This community-driven approach helps users gain insights and tips from fellow MeetEdgar users.
3. Customer Experience Team:
- The customer experience team at MeetEdgar is dedicated to ensuring users get the most out of their accounts. They provide ongoing support and are available to help with any questions or issues that arise during the use of the tool.
Raken implements a comprehensive set of security measures to protect user data. Here are the key security measures in place:
Data Encryption
- Encryption in Transit: All data in the database, underlying storage, backups, replicas, and snapshots are encrypted while in transit. This ensures that data is protected as it moves between systems.
Access Control
- Private by Default: All entered data is private by default. Access to data requires a user to have a Raken account and be invited by an authorized user.
- Obfuscated URLs: Direct file access is protected by URLs that cannot be guessed, and all filenames are obfuscated.
Network Security
- Virtual Private Cloud (VPC): All servers are within Raken's own VPC with network access control lists (ACLs) that prevent unauthorized requests from reaching the internal network.
Data Storage
- AWS Datacenter: All Raken data is stored in the US at an AWS datacenter, which maintains multiple certifications for its data centers, including ISO 27001 compliance, PCI Certification, and SOC reports.
Monitoring and Auditing
- Usage Logs: Raken monitors and audits usage logs to detect and respond to any unauthorized access or anomalies.
Third-Party Services
- Secure Integrations: Raken uses several third-party services to store user data and improve services, including Sendgrid for newsletters, Intercom for emails, Google Analytics for tracking, Newrelic for error tracking, CloudFront for CDN, Stripe for payments, and various storage services like Dropbox, Box, Google Drive, and Egnyte.
Compliance
- GDPR Compliance: Raken's privacy policies are consistent with the GDPR, ensuring high standards of data protection for all users, both inside and outside the EU.
- Certifications: The environment hosting Raken services maintains multiple certifications, including ISO 27001, PCI Certification, and SOC reports.
MeetEdgar releases updates regularly to enhance its features and improve user experience. Here are the key points regarding the frequency and management of updates:
Frequency of Updates
1. Regular Feature Updates:
- MeetEdgar frequently introduces new features and improvements. For example, recent updates have included the introduction of AI-powered content creation (Inky) and the ability to auto-generate variations for status updates[15].
2. Ongoing Enhancements:
- The platform continually evolves to incorporate user feedback and adapt to changes in social media algorithms. This ensures that the tool remains effective and relevant in the ever-changing digital landscape[10][14].
Management of Updates
1. User Feedback Integration:
- MeetEdgar places a strong emphasis on incorporating user feedback into its updates. This approach ensures that the updates are aligned with the needs and preferences of its user base[10][14].
2. Strategic Focus:
- The development team at MeetEdgar follows a strategic plan to enhance the tool's capabilities. This includes refining analytics, expanding support for new social media platforms, and improving the overall user experience[14].
3. Communication with Users:
- MeetEdgar keeps its users informed about new features and updates through various channels, including newsletters, blog posts, and webinars. This helps users stay up-to-date with the latest enhancements and learn how to make the most of the new features[14][15].
4. Community Engagement:
- The platform fosters a community-driven approach by engaging with its superusers and leveraging their insights to guide future updates. This collaborative effort helps ensure that the updates are practical and beneficial for the majority of users[14].
MeetEdgar's policy on data ownership and portability is outlined in its privacy policy and terms and conditions. Here are the key points:
Data Ownership
1. User Data Control:
- Users retain ownership of the content they create and upload to MeetEdgar. The platform acts as a service provider, facilitating the management and scheduling of this content.
2. Data Protection:
- MeetEdgar is committed to protecting user data and ensuring it is used only for the purposes outlined in their privacy policy. This includes not selling or sharing user information with third parties without consent.
3. Third-Party Services:
- MeetEdgar uses several third-party services to store and process user data, such as WPEngine for web hosting, Intercom for support, and Mixpanel for analytics. These services are required to keep user information confidential and secure.
Data Portability
1. Right to Data Portability:
- Users have the right to data portability, which allows them to receive their personal data in a structured, commonly used, and machine-readable format. This enables users to transmit their data to another service provider without hindrance.
2. GDPR Compliance:
- MeetEdgar complies with the General Data Protection Regulation (GDPR), which includes provisions for data portability. Users can request their data and have it transferred to another controller if technically feasible.
3. Requesting Data:
- Users can request access to their data by contacting MeetEdgar's data protection officer or through the support channels provided. The company is obligated to respond to such requests within a specified timeframe, typically 30 days.
MeetEdgar offers flexible terms for scaling up or down based on organizational needs. Here are the key points regarding the terms for scaling:
Scaling Up
1. Upgrading Plans:
- Users can upgrade their plans at any time to accommodate more social accounts, weekly automations, and additional features. For example, moving from the Eddie Annual Plan to the Edgar Annual Plan increases the number of social accounts from 5 to 25 and weekly automations from 10 to 1,000.
2. Additional Social Accounts:
- Users can add more social accounts to their existing plan. The cost for additional social accounts varies depending on the plan. For the Eddie Annual Plan, each additional social account costs $3.99, while for the Edgar Annual Plan, it costs $1.99.
3. Purchasing Extra Inky Credits:
- Users can purchase additional AI (Inky) credits if they need more than the monthly allocation. Each 100 additional Inky credits costs $2.50, and these credits expire every 30 days.
Scaling Down
1. Downgrading Plans:
- Users can downgrade their plans if their needs decrease. This involves moving from a higher-tier plan to a lower-tier plan, such as from the Edgar Annual Plan to the Eddie Annual Plan. Downgrading will reduce the number of social accounts, weekly automations, and other features available.
2. Removing Social Accounts:
- Users can remove social accounts from their plan if they no longer need to manage as many accounts. This can help reduce costs associated with additional social accounts.
Flexibility and Terms
1. Monthly and Annual Billing:
- MeetEdgar offers both monthly and annual billing options, providing flexibility for users to choose a payment schedule that suits their budget and needs. Users can switch between monthly and annual billing if their financial planning changes.
2. No Setup or Maintenance Fees:
- There are no additional setup or maintenance fees, making it easier for users to scale their usage up or down without incurring extra costs.
3. Customer Support:
- MeetEdgar provides robust customer support to assist users with scaling their plans. This includes email support, live office hours, and access to educational resources like Edgar University.
MeetEdgar: Terms and Conditions for Contract Renewal and Cancellation
Contract Renewal
1. Automatic Renewal:
- Subscriptions automatically renew each month or annually on the date of the initial subscription. Users agree that MeetEdgar may process their PayPal or credit card payment on the renewal date.
2. Notification and Payment:
- Users are notified of the renewal, and the payment is processed automatically unless the user cancels the subscription before the renewal date.
Cancellation
1. Cancellation Process:
- Users can cancel their subscription at any time by emailing MeetEdgar's support team. The cancellation will take effect at the end of the current billing period.
2. Refund Policy:
- If a user cancels their monthly subscription within 30 days of the initial purchase, they are eligible for a refund of up to one month of the paid subscription fee. Refunds for subscriptions past the first 30 days and for annual subscriptions are at the discretion of the company and are not guaranteed.
3. Effect of Cancellation:
- Upon cancellation, users will continue to have access to their subscription until the end of the current billing period. No further payments will be charged after the cancellation takes effect.
4. Discretionary Termination:
- MeetEdgar reserves the right to terminate the agreement and the user's rights at its sole discretion. In such cases, the company may retain all sums paid by the user.
5. Refunds for Annual Plans:
- Refunds for annual plans are not guaranteed and are subject to the company's discretion. Users are encouraged to contact support for any refund requests.
- GDPR Compliance: Raken's privacy policies are consistent with the GDPR, ensuring high standards of data protection for all users, both inside and outside the EU.
- Certifications: The environment hosting Raken services maintains multiple certifications, including ISO 27001, PCI Certification, and SOC reports.
MeetEdgar releases updates regularly to enhance its features and improve user experience. Here are the key points regarding the frequency and management of updates:
Frequency of Updates
1. Regular Feature Updates:
- MeetEdgar frequently introduces new features and improvements. For example, recent updates have included the introduction of AI-powered content creation (Inky) and the ability to auto-generate variations for status updates[15].
2. Ongoing Enhancements:
- The platform continually evolves to incorporate user feedback and adapt to changes in social media algorithms. This ensures that the tool remains effective and relevant in the ever-changing digital landscape[10][14].
Management of Updates
1. User Feedback Integration:
- MeetEdgar places a strong emphasis on incorporating user feedback into its updates. This approach ensures that the updates are aligned with the needs and preferences of its user base[10][14].
2. Strategic Focus:
- The development team at MeetEdgar follows a strategic plan to enhance the tool's capabilities. This includes refining analytics, expanding support for new social media platforms, and improving the overall user experience[14].
3. Communication with Users:
- MeetEdgar keeps its users informed about new features and updates through various channels, including newsletters, blog posts, and webinars. This helps users stay up-to-date with the latest enhancements and learn how to make the most of the new features[14][15].
4. Community Engagement:
- The platform fosters a community-driven approach by engaging with its superusers and leveraging their insights to guide future updates. This collaborative effort helps ensure that the updates are practical and beneficial for the majority of users[14].
MeetEdgar's policy on data ownership and portability is outlined in its privacy policy and terms and conditions. Here are the key points:
Data Ownership
1. User Data Control:
- Users retain ownership of the content they create and upload to MeetEdgar. The platform acts as a service provider, facilitating the management and scheduling of this content.
2. Data Protection:
- MeetEdgar is committed to protecting user data and ensuring it is used only for the purposes outlined in their privacy policy. This includes not selling or sharing user information with third parties without consent.
3. Third-Party Services:
- MeetEdgar uses several third-party services to store and process user data, such as WPEngine for web hosting, Intercom for support, and Mixpanel for analytics. These services are required to keep user information confidential and secure.
Data Portability
1. Right to Data Portability:
- Users have the right to data portability, which allows them to receive their personal data in a structured, commonly used, and machine-readable format. This enables users to transmit their data to another service provider without hindrance.
2. GDPR Compliance:
- MeetEdgar complies with the General Data Protection Regulation (GDPR), which includes provisions for data portability. Users can request their data and have it transferred to another controller if technically feasible.
3. Requesting Data:
- Users can request access to their data by contacting MeetEdgar's data protection officer or through the support channels provided. The company is obligated to respond to such requests within a specified timeframe, typically 30 days.
MeetEdgar offers flexible terms for scaling up or down based on organizational needs. Here are the key points regarding the terms for scaling:
Scaling Up
1. Upgrading Plans:
- Users can upgrade their plans at any time to accommodate more social accounts, weekly automations, and additional features. For example, moving from the Eddie Annual Plan to the Edgar Annual Plan increases the number of social accounts from 5 to 25 and weekly automations from 10 to 1,000.
2. Additional Social Accounts:
- Users can add more social accounts to their existing plan. The cost for additional social accounts varies depending on the plan. For the Eddie Annual Plan, each additional social account costs $3.99, while for the Edgar Annual Plan, it costs $1.99.
3. Purchasing Extra Inky Credits:
- Users can purchase additional AI (Inky) credits if they need more than the monthly allocation. Each 100 additional Inky credits costs $2.50, and these credits expire every 30 days.
Scaling Down
1. Downgrading Plans:
- Users can downgrade their plans if their needs decrease. This involves moving from a higher-tier plan to a lower-tier plan, such as from the Edgar Annual Plan to the Eddie Annual Plan. Downgrading will reduce the number of social accounts, weekly automations, and other features available.
2. Removing Social Accounts:
- Users can remove social accounts from their plan if they no longer need to manage as many accounts. This can help reduce costs associated with additional social accounts.
Flexibility and Terms
1. Monthly and Annual Billing:
- MeetEdgar offers both monthly and annual billing options, providing flexibility for users to choose a payment schedule that suits their budget and needs. Users can switch between monthly and annual billing if their financial planning changes.
2. No Setup or Maintenance Fees:
- There are no additional setup or maintenance fees, making it easier for users to scale their usage up or down without incurring extra costs.
3. Customer Support:
- MeetEdgar provides robust customer support to assist users with scaling their plans. This includes email support, live office hours, and access to educational resources like Edgar University.
MeetEdgar: Terms and Conditions for Contract Renewal and Cancellation
Contract Renewal
1. Automatic Renewal:
- Subscriptions automatically renew each month or annually on the date of the initial subscription. Users agree that MeetEdgar may process their PayPal or credit card payment on the renewal date.
2. Notification and Payment:
- Users are notified of the renewal, and the payment is processed automatically unless the user cancels the subscription before the renewal date.
Cancellation
1. Cancellation Process:
- Users can cancel their subscription at any time by emailing MeetEdgar's support team. The cancellation will take effect at the end of the current billing period.
2. Refund Policy:
- If a user cancels their monthly subscription within 30 days of the initial purchase, they are eligible for a refund of up to one month of the paid subscription fee. Refunds for subscriptions past the first 30 days and for annual subscriptions are at the discretion of the company and are not guaranteed.
3. Effect of Cancellation:
- Upon cancellation, users will continue to have access to their subscription until the end of the current billing period. No further payments will be charged after the cancellation takes effect.
4. Discretionary Termination:
- MeetEdgar reserves the right to terminate the agreement and the user's rights at its sole discretion. In such cases, the company may retain all sums paid by the user.
5. Refunds for Annual Plans:
- Refunds for annual plans are not guaranteed and are subject to the company's discretion. Users are encouraged to contact support for any refund requests.
Compliance Standards for MeetEdgar
MeetEdgar adheres to several compliance standards to ensure the security and integrity of user data and to align with industry best practices. Here are the key compliance standards and practices that MeetEdgar follows:
1. General Data Protection Regulation (GDPR):
- MeetEdgar complies with the GDPR, which is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. This includes provisions for data protection, data portability, and the right to be forgotten.
2. Data Encryption:
- All data in transit is encrypted to protect user information from unauthorized access. This is a critical component of data security and compliance with various data protection regulations.
3. Access Control:
- MeetEdgar ensures that all user data is private by default. Access to data requires a user to have a MeetEdgar account and be invited by an authorized user. This access control mechanism helps in maintaining data privacy and security.
4. Third-Party Services Compliance:
- MeetEdgar uses several third-party services to store and process user data, such as WPEngine for web hosting, Intercom for support, and Mixpanel for analytics. These services are required to keep user information confidential and secure, adhering to their own compliance standards.
5. AWS Datacenter Compliance:
- All MeetEdgar data is stored in the US at an AWS datacenter, which maintains multiple certifications for its data centers, including ISO 27001 compliance, PCI Certification, and SOC reports. These certifications ensure that the data center meets high standards of security and operational excellence.
6. Regular Updates and Compliance Checks:
- MeetEdgar regularly updates its software to comply with new regulations and industry standards. This includes adapting to changes in social media platform policies, such as Twitter's terms of service, to ensure that users remain compliant when using the scheduling and automation features.
By MeetEdgar