Medsender is a New York-based health technology company specializing in AI-powered workflow automation for healthcare providers. Its mission is to streamline administrative processes, reduce operational burdens, and enable providers to focus more on patient care. Medsender’s platform integrates with electronic health record (EHR) systems and automates tasks such as document management, referral processing, and patient communications, making it a trusted solution for thousands of healthcare practices across the United States.
Founded in 2015 in the United States, Medsender was established to address the inefficiencies and manual burdens in healthcare administration. The company has grown steadily, driven by its focus on leveraging artificial intelligence and robotic process automation to transform how healthcare organizations manage unstructured data and communications. Medsender’s leadership, including co-founders Zain Qayyum and Salman Haque, has emphasized innovation and customer-centric development, resulting in a platform that is now used by thousands of providers in all 50 states.+
Medsender has raised a total of $5 million in funding, most recently closing a Series A round in January 2025 led by Ballast Point Ventures. The capital is being used to expand the commercial team, accelerate technology development, and scale the platform’s reach.
AI Medical Assistant (MAIRA™): A virtual receptionist that handles inbound patient calls 24/7, automates appointment scheduling, and answers billing or insurance questions, reducing call handling by up to 80%.
Automated Referral Processing: Detects incoming referrals, extracts key information, validates insurance, creates patient charts, and schedules appointments, cutting turnaround time from days to same-day processing.
Smart Document Management: Reads, classifies, and extracts data from faxes, emails, and other documents, minimizing manual data entry and errors.
Medsender Connect: Enables secure, real-time document exchange and chat between practices using Medsender, streamlining collaboration and reducing administrative delays.
Analytics Tools: Provides insights into referral patterns, scheduling efficiency, and provider engagement, helping practices optimize operations.
The company has focused on organic product expansion, notably through the development of new features and integrations. The recent Series A funding is being used to deepen AI capabilities, expand the team, and broaden market reach, including more partnerships with healthcare providers and technology companies nationwide310.
Medsender is trusted by thousands of healthcare providers across all 50 states, ranging from small clinics to large multi-state practices. The platform’s user community benefits from features like Medsender Connect, which fosters collaboration and secure communication between providers. Medsender actively engages with its user base through product updates, customer support, and feedback channels, ensuring that its solutions evolve to meet the real-world needs of healthcare professionals79.
