ManageEngine Remote Access Plus
By ManageEngine Remote Access Plus
ManageEngine is the enterprise IT management division of Zoho Corporation, a privately held global technology company. Headquartered in Pleasanton, California, ManageEngine provides a comprehensive suite of IT operations and service management tools tailored for businesses of all sizes. It is known for delivering enterprise-grade functionality at accessible price points, making it a popular alternative to traditional IT management frameworks.
ManageEngine was originally founded as AdventNet Inc. in 1996 by Sridhar Vembu and Tony Thomas. Initially focused on building SNMP APIs and network management platforms for telecoms, the company pivoted in the early 2000s to enterprise IT management, launching the ManageEngine brand. Over the years, it has grown into a global player with over 16,000 employees as of 2024, and a presence in North America, Europe, Asia, and the Middle East.
Unlike many tech companies, ManageEngine (and its parent Zoho Corp.) has grown without relying heavily on external funding. It remains privately held, with Randvest Capital listed as a known institutional investor. This independence has allowed the company to focus on long-term product development and customer satisfaction rather than short-term investor returns. While exact valuation figures are not publicly disclosed, the company is considered a "soonicorn" (soon-to-be unicorn) and generates tens of millions in annual revenue.
Remote access and support (e.g., Remote Access Plus)
IT service management (e.g., ServiceDesk Plus)
Endpoint management (e.g., Desktop Central)
Network monitoring (e.g., OpManager)
ManageEngine continues to innovate, recently integrating OpenAI’s ChatGPT into Remote Access Plus via its AI assistant Zia. This allows technicians to use smart compose, rephrasing, and contextual chat suggestions during support sessions. The company also frequently updates its products with new compliance features, automation tools, and cloud capabilities.
ManageEngine serves over 45,000 customers worldwide, including three out of every five Fortune 500 companies. Its user base spans industries such as healthcare, finance, education, government, and telecom. The company fosters a strong community through:
User conferences (e.g., in Dubai, London, and New York)
Online forums and webinars