Learnerbly

General Software Implementation Process

1. Planning and Requirement Gathering: This initial phase involves understanding the customer's unique requirements and setting clear goals, timelines, and expectations.
2. System Configuration and Customization: Configuring the software to meet the specific needs of the organization, which may include customization to align with business processes.
3. Data Migration: Transferring existing data into the new system, ensuring accuracy and security.
4. User Training: Providing comprehensive training to ensure users are proficient in using the software, which may include training materials, videos, and interactive tutorials.
5. Testing: Conducting thorough testing to identify and rectify any potential issues before full deployment.
6. Deployment and Go-Live: The final phase where the software is fully deployed and made live for all users.

Timeline for Implementation

The timeline for implementing software of Learnerbly can vary widely depending on several factors, such as the complexity of the project and the specific requirements of the customer. Generally, the process can range from a few weeks to several months.

Impact post-implementation include:

• A 400% increase in learning budget utilization.
• A 12-point increase in growth and development metrics.
• Saving 200+ hours of Learning and Development (L&D) administrative time.

These outcomes suggest that Learnerbly's implementation can significantly enhance organizational learning and development efficiency.

Learnerbly software can be customized to fit specific business needs. Here are some data points that highlight its customization capabilities:

• Personalized Learning Budgets: Learnerbly allows companies to assign specific learning budgets to individuals or teams. This feature provides the flexibility for learners to choose their own learning resources, which can be tailored to their specific interests and professional development needs.

• Curated Learning Resources: The platform offers curated resources based on the interests of the users. Learnerbly collaborates with over 200 providers to ensure that the learning content is relevant and high-quality, catering to various fields such as Marketing, Engineering, Sales, HR, and more.

• Customizable Learning Experience: Users can select their areas of interest and preferred learning methods, which allows the platform to populate their dashboard with multi-modal resources that meet those selections. This ensures a personalized learning experience for each user.

• Support for Distributed Teams: Learnerbly supports learners across 50+ countries, with budgets available in GBP, EUR, and USD. This flexibility helps democratize access to learning resources for organizations with distributed teams or remote workers.

• Integration and Bespoke Solutions: Learnerbly offers the flexibility to integrate with other platforms and create bespoke solutions, as demonstrated by their ability to customize templates and integrate with Leapsome, another learning and development platform.

These features collectively demonstrate Learnerbly's ability to adapt to various business needs, providing a tailored learning and development experience for organizations.

• License Fees: Learnerbly charges a monthly license fee per user, which is billed annually in advance. The starting cost is approximately £6 per user per month, with a minimum requirement of 50 licenses per company.
• Annual Budget Recommendation: It is recommended to allocate an annual budget of £400 per learner to maximize the impact of the platform on employee development.
• Overall Annual Cost: On average, the annual cost for using Learnerbly is around $56,000, although this figure may vary depending on the size of the organization and the number of users.

Learnerbly offers various training and support options to assist new users in getting started with their platform. Here are some key aspects of the training and support they provide:

• Onboarding Process: Learnerbly emphasizes a streamlined onboarding process to help new users become familiar with the platform. This process is designed to be as efficient as possible, utilizing electronic software to manage onboarding tasks and ensure a smooth transition for new users.
• Personal Learning Budgets: As part of the onboarding, users receive personal learning budgets, which they can use to access a wide range of learning resources tailored to their specific needs. This feature helps users start their learning journey with resources that are relevant to their roles and development goals.
• Support Options: Learnerbly provides several support options for users, including email/help desk support, chat support, and a knowledge base. These resources are available to assist users with any questions or issues they may encounter while using the platform.
• Access to Curated Learning Resources: New users are given access to a marketplace of learning resources curated from over 200 providers. This allows users to explore various topics and find resources that align with their professional development needs.

These training and support features are designed to ensure that new users can effectively navigate and utilize the Learnerbly platform to enhance their learning and development efforts.

Learnerbly implements several security measures to protect user data, ensuring compliance with industry standards and maintaining high levels of data security.

• SOC 2 Certification: Learnerbly is SOC 2 certified, which demonstrates their commitment to maintaining high standards of data security and compliance. SOC 2 certification is a widely recognized standard for managing customer data based on five trust service principles: security, availability, processing integrity, confidentiality, and privacy.
• ISO 27001 Compliance: Their cloud hosting providers are ISO 27001 compliant. This certification is an international standard for information security management systems (ISMS) and indicates that Learnerbly has implemented a systematic approach to managing sensitive company information.
• PCI Certification: The cloud hosting providers used by Learnerbly are also PCI certified. This certification is crucial for organizations that handle credit card information, ensuring that they adhere to a set of security standards designed to protect card information during and after a financial transaction.
• Data Center Security: Learnerbly's data centers maintain multiple certifications, ensuring robust security measures are in place to protect data from unauthorized access and breaches.

These measures collectively ensure that Learnerbly maintains a secure environment for handling and protecting user data, aligning with best practices and industry standards for data security.

Learnerbly regularly releases updates to the platform to introduce new features, improve existing functionality, and address any bugs or security issues. These updates are typically rolled out on a monthly basis, ensuring that the platform remains up-to-date and continues to meet the needs of users.

The update process is managed in a way that minimizes disruption to users. Updates are usually scheduled during off-peak hours to ensure that users experience minimal downtime. Users are notified in advance of any scheduled updates, allowing them to plan accordingly.

In addition to regular updates, Learnerbly also releases major updates periodically, which may include significant new features or enhancements. These major updates are accompanied by detailed release notes and user guides, helping users understand the changes and how to make the most of the new features.

Learnerbly's policy on data ownership and portability ensures that clients retain full ownership of their data. This means that organizations have control over their data and can access it at any time. Learnerbly provides tools and features that allow clients to export their data in a standard format, making it easy to transfer data to other systems if needed.

In addition to data ownership, Learnerbly also ensures data portability by supporting integration with various third-party systems. This allows organizations to seamlessly transfer data between Learnerbly and other tools they use, ensuring a smooth and efficient workflow.

Learnerbly's commitment to data ownership and portability is part of their broader approach to data protection and compliance. By providing clients with control over their data and ensuring that it can be easily transferred, Learnerbly helps organizations meet their data management and compliance requirements.

Learnerbly offers flexible terms for scaling up or down to accommodate changing organizational needs.

Here are some relevant points:

• Flexible Licensing: Learnerbly provides three pricing packages, each requiring a minimum of 100 licenses per team or company. This structure suggests that organizations can scale the number of licenses they hold based on their current needs, allowing for adjustments as the organization grows or contracts.

• Customization and Adaptability: The platform is designed to support fast-scaling businesses by providing the right tools and resources to upskill teams and boost performance. This adaptability is crucial for organizations that need to scale their learning and development efforts quickly.

• Terms and Conditions: Learnerbly's terms and conditions likely include provisions for adjusting the number of licenses or services as needed. Organizations may need to contact Learnerbly directly to understand the exact terms and conditions related to scaling.

These points indicate that Learnerbly is equipped to handle changes in organizational size and needs, providing the necessary flexibility to scale its services accordingly. For precise terms and conditions, it is advisable to consult Learnerbly directly or review their official documentation.

Learnerbly's terms and conditions for contract renewal and cancellation are designed to be straightforward and transparent. Contracts are typically renewed on an annual basis, with clients receiving a renewal notice in advance of the contract end date. This notice provides clients with the opportunity to review their subscription and make any necessary adjustments.

If a client wishes to cancel their subscription, they can do so by providing notice within the specified cancellation period. The cancellation process is designed to be simple and hassle-free, ensuring that clients can easily terminate their contract if they no longer require the service.

In addition to standard renewal and cancellation terms, Learnerbly also offers flexible options for contract adjustments. This includes the ability to upgrade or downgrade the subscription plan based on the organization's changing needs, ensuring that clients have the flexibility to adapt their use of the platform as required.

Learnerbly meets a range of compliance standards to ensure that the platform is secure and that user data is protected. This includes compliance with data protection regulations such as GDPR, which governs the handling and processing of personal data within the European Union. Compliance with GDPR ensures that Learnerbly has implemented the necessary policies and procedures to protect user data and respect user privacy.

In addition to GDPR, Learnerbly also adheres to industry best practices for data security and privacy. This includes implementing robust security measures, such as encryption and secure authentication, to protect user data from unauthorized access. Regular security audits and vulnerability assessments are conducted to identify and address potential security risks.

Learnerbly's commitment to compliance extends to their partnerships and integrations with third-party systems. The platform ensures that any third-party services used are also compliant with relevant regulations, providing an additional layer of security and assurance for clients.