Kydemy

Kydemy implementation timeline, the process is designed to be quick, intuitive, and supported remotely. Here's a typical step-by-step breakdown:

1. Initial Contact & Demo
   • Schools or studios book a free demo via the Kydemy website.

   • A Kydemy specialist walks through the platform’s features and answers questions.

2. Account Setup
   • The academy receives access to its own Kydemy dashboard.

   • Admins configure basic settings: branding, language, currency, and user roles.

3. Data Import & Configuration
   • Existing student, teacher, and class data can be imported manually or via support.

   • Enrollment rules, pricing, and expiration dates are set.

4. Feature Activation
   • Key modules like online enrollment, payments, attendance, and notifications are activated.

   • Admins define class capacities and waitlist rules.

5. Training & Support
   • Kydemy offers video tutorials, WhatsApp support, and live chat.

   • Set up meetings are held online to guide staff through the platform.

6. Go Live
   • Students and teachers receive login credentials.

   • Mobile app access is enabled for attendance, messaging, and class tracking.

7. Monitoring & Optimization
   • Admins use dashboards and reports to monitor usage and performance.

   • Adjustments are made based on feedback and operational needs.

Estimated Timeframe: Most schools can go live within 1–2 weeks, depending on data volume and customization needs.

Kydemy offers a high degree of customization, especially for artistic and educational institutions. Here are key data points:

• Industry-Specific Design
  Tailored for dance, music, language, and art academies, but adaptable to any business managing classes, appointments, or events.

• Flexible Enrollment Management
  Schools can choose between automatic or manual enrollment fee generation, set expiration dates, and customize pricing per registration period.

• Custom Branding
  Logos, colors, and visual identity can be applied across the platform and mobile app.

• Role-Based Access
  Permissions can be customized for admins, teachers, students, and parents.

• Classroom & Schedule Customization
  Assign rooms based on activity needs, manage hybrid formats, and avoid scheduling conflicts.

• Finance Module Customization
  Track payments, debts, and expenses with tailored reports and alerts.

• Language & Localization
  Supports multiple languages, including Arabic (mobile), and allows for currency and tax settings tailored to specific regions.

• Data Import & Migration
  Existing data from other platforms can be imported with support from Kydemy’s team.

• Modular Activation
  Schools can activate only the features they need, such as attendance, messaging, or online payments.

Kydemy’s pricing is transparent and mostly subscription-based. Here are the key additional costs:

• Setup Fees: None. Setup assistance is included in the subscription.
• Maintenance Fees: None explicitly charged. Platform updates and maintenance are covered under the subscription.
• Support Charges: Basic support is included in all plans. Premium support is not separately priced.
• Storage Fees: Each account includes 50 GB of free storage. Additional storage costs €9/month per 100 GB.

• Branded Mobile App: Available as an optional extra (price not publicly listed).

• Online Payment Fees: Kydemy uses Stripe. Fees vary by card origin:

  • European cards: 1.5% + €0.25
  • UK cards: 2.5% + €0.25
  • International cards: 3.25% + €0.25
  • Currency conversion may add 2% extra (Stripe’s fee).

• Taxes: VAT (21%) applies for EU clients without an ROI number and all Spanish clients.

Kydemy offers robust onboarding and ongoing support:

• Personalized Setup Meetings: Online sessions to configure the platform.

• Help Center: Built-in help articles and guides.

• Internal Chat: Direct messaging with Kydemy’s support team.

• WhatsApp Support: Available for quick communication.

• Video Tutorials: Covering platform features and workflows.

• Migration Assistance: Help with importing data from other systems.

• Response Time: Support is available 24/7, with replies during working hours.

Kydemy prioritizes data security with the following measures:

• Encrypted Data Storage: All sensitive data is encrypted.

• Isolated Databases: Each client’s data is stored separately to prevent cross-access.

• Secure Connections: All communications use HTTPS and secure protocols.

• Regular Backups: Data is backed up frequently to prevent loss.

• Stripe Integration: Secure payment processing with PCI-compliant infrastructure.

• No Cash Handling: Reduces physical risk by enabling digital payments.

Kydemy releases frequent updates to improve functionality, security, and user experience. These updates include:

• Feature Enhancements: New tools like evaluation systems, invoice customization, and financial reporting fields.

• Performance Improvements: Faster load times (up to 55.5% improvement), reduced cloud space usage, and smoother navigation.

• Security Upgrades: Strengthened systems to protect against vulnerabilities.

• Communication Channels: Updates are announced via email, WhatsApp, and blog posts.

• Version Control: Major updates (e.g., June 2025 platform redesign) are rolled out with clear documentation and minimal disruption.

Updates are automatically applied to the web platform, while the mobile app remains stable unless otherwise noted.

Kydemy ensures that:

• You retain full ownership of your data.
• If you decide to stop using the platform, you can export your data (e.g., student records, payments) in formats like CSV or XLSX.
• There is no minimum contract period, and you can cancel anytime.
• If canceled within the first 60 days, you’re eligible for a full refund.
• Data is stored in isolated databases to prevent cross-client access and ensure privacy.

This makes it easy to migrate to or from Kydemy without data loss or vendor lock-in.

Kydemy offers flexible scaling based on the number of active students:

• You only pay for active students (those attending classes, making payments, or logging in).
• Former students can remain in the system at no extra cost.
• You can upgrade or downgrade your plan at any time—monthly or annually.
• The platform is designed to scale with your business, supporting growth in student volume, staff, and features.

This flexibility ensures that Kydemy adapts to your academy’s evolving needs without financial or technical friction.

Kydemy offers flexible and user-friendly terms for both renewal and cancellation:

• No Minimum Contract Period: You can subscribe monthly or annually, with no long-term commitment required.

• Automatic Renewal: Monthly plans can be set to auto-renew via saved credit card details.

• Cancellation Anytime: You can cancel your subscription at any time without penalties.

• 60-Day Money-Back Guarantee: If you cancel within the first 60 days, you’re eligible for a full refund.

• Data Portability: Upon cancellation, you retain access to export your data (e.g., student records, payments).

• No Charges for Inactive Students: You only pay for active students; historical data remains accessible at no cost.

• Support During Transition: Kydemy offers help with data export and migration if you switch platforms.