The implementation of KenCube follows a structured, guided process designed to ensure smooth onboarding and early success. It typically takes 2 to 6 weeks, depending on company size, number of modules, and customization requirements.
Step-by-step process:
Initial Consultation and Needs Assessment:
Project discovery meetings are held to analyze business communication flows, user roles, and content requirements to identify the appropriate modules.
Configuration and Setup:
The KenCube team assists in setting up the base system instance in an ISO 27001-certified EU data center, ensuring GDPR-compliant handling of user data and defining access permissions.
Design and Branding:
The interface is customized according to the organization’s branding guidelines, color palette, and logo for complete visual alignment across web and mobile versions.
Content Structuring and Data Migration:
News, documents, and employee directories are organized into the new intranet. Older content may be manually or automatically imported from existing repositories.
Training and Workshops:
KenCube provides remote or on-site training through workshops, Jour-fixe video calls, and practical onboarding sessions to key internal administrators.
Testing and Refinement:
A soft-launch or pre-production environment is used to identify usability or permission-based issues and refine workflows before going live.
KenCube offers extensive customization options across its visual interface, content structure, and advanced feature modules, allowing it to adapt to specific organizational needs.
Key customization points:
KenCube’s pricing structure is transparent, with the core subscription covering hosting, GDPR-compliant maintenance, and software updates. However, additional one-time and optional costs may apply for initial setup, customization, and advanced support.
KenCube places strong emphasis on personalized onboarding and learning, offering both digital and live support to ensure high user adoption.
This blended training structure simplifies user adoption regardless of technical skill level.
KenCube enforces enterprise-grade data security and is designed for compliance with European data protection standards.
PIN-Protected Document Delivery: Sensitive documents may be distributed to users’ personal intranet mailboxes with optional PIN authentication.
Together, these measures provide a robust and compliant foundation that prioritizes privacy, confidentiality, and operational continuity for enterprise users.
KenCube follows a quarterly update cycle, with additional hotfixes or security patches released as needed to maintain performance and compliance. Updates are centrally managed by the KenCube technical team, minimizing user disruption. Cloud-hosted instances receive updates automatically during low-traffic hours, while on-premises installations can schedule version upgrades at preferred times. Each release includes changelogs and testing recommendations. Clients are notified in advance about any feature adjustments, ensuring IT administrators can validate compatibility before deployment. This approach maintains long-term stability and guarantees ongoing alignment with EU data protection and accessibility standards.
KenCube’s data policies are designed to give organizations full ownership and control over their content and user information. All intranet data — including posts, documents, and user profiles — resides in dedicated, isolated instances hosted in ISO 27001-certified European data centers. Clients retain complete rights to access, export, and erase their data at any time, in compliance with GDPR Article 20 (data portability). KenCube supports structured data export formats (CSV, XML, ZIP, JSON) upon request, enabling smooth transitions to other systems if needed. The company explicitly states its independence from Big Tech providers, ensuring no third-party data mining or cross-network analytics occur. This transparency provides customers with verifiable control over retention and deletion policies.
KenCube offers dynamic scalability to match organizations’ evolving workforce and structural changes. Subscription plans are based on user tiers, allowing clients to scale up or down as staff numbers fluctuate. Increasing user counts or module access (such as surveys, chat, or ticketing) can be activated instantly without reinstallation. Conversely, deactivation of modules or user reduction is reflected at the next billing cycle without penalty. The Enterprise Edition supports multi-tenant architecture, allowing holding companies or subsidiaries to operate under one core license with separate branding, authentication groups, and shared infrastructure. This modular and tiered setup ensures organizations can adapt system scope and cost efficiency in real time while maintaining consistent performance and data security.
KenCube offers flexible subscription and contract terms to suit organizational needs, following annual or multi-year agreements with straightforward renewal and termination options.
Contract Renewal: Subscriptions automatically renew annually unless notice of termination is provided prior to the renewal date. Clients receive advance notification well before contract expiry to review user volumes, pricing tiers, and module usage.
Cancellation Notice Period: Typically, a 30- to 60-day notice period is required before renewal to cancel service without incurring additional charges.
Cancellation Procedure: Terminations must be submitted in writing or via the client portal. Upon cancellation, customers can export all user and intranet data in portable formats (CSV, XML, or ZIP).
Post-Cancellation Access: Access to hosted data and intranet content remains available for a limited period following contract termination (usually several weeks) to allow data retrieval and migration.
Refunds and Early Termination: For prepaid annual subscriptions, refunds or pro-rata credits are not typically offered unless agreed upon under enterprise contracts.
Custom Contract Adjustments: Enterprise clients may negotiate flexible terms, such as early opt-out clauses or tiered renewal options tied to user growth.
KenCube’s model emphasizes client autonomy and predictable expenditure while maintaining continuity of service during renewals or exits.
KenCube complies with multiple European and international data governance frameworks, ensuring ethical, secure, and legally sound operation of its social intranet platform.
Through this framework, KenCube provides enterprise customers with a fully compliant, privacy-centered intranet environment built for European and international operations.
