Jimini AI

Initial Consultation & Needs Assessment (1-2 weeks)

Define business goals, data requirements, and technical environment.

Data Collection & Preparation (2-4 weeks)

Gather, clean, and prepare data for AI training.

Model Development & Customization (4-8 weeks)

Develop or customize AI models to suit specific use cases.

Testing & Validation (2-4 weeks)

Test the system in a controlled environment, refine as needed.

Deployment & Integration (2-4 weeks)

Integrate with existing systems and deploy in production.

Training & Onboarding (1-2 weeks)

Train your team on how to use the software effectively.

Extent of Customization: Most AI platforms, including Jimini AI (if applicable), offer:

• Custom models tailored to specific business processes.

• Custom integrations with existing ERP, CRM, or other systems.

• Configuration options for relevant workflows.

• Interface modifications to align with company branding/staff needs.

Limitations: Complex customizations may require additional development time or consulting services.

Setup Fees: Often a one-time fee covering initial deployment and customization.

Subscription/License Fees: Monthly or annual charges based on usage or number of users.

Maintenance & Support:

• Ongoing technical support (could be included or paid separately).

• Regular updates, bug fixes, and upgrades.

• Optional premium support plans.

Training Fees: Depending on the provider, training might be included or charged separately.

Initial Training: Typically includes:

• Live webinars or on-site training sessions.

• User manuals and online documentation.

Ongoing Support:

• Helpdesk access (email, chat, phone).

• Regular check-ins or account management.

• Custom training sessions as needed.

Data Encryption: Data is encrypted both at rest and in transit using protocols like TLS and AES.

Access Controls: Role-based access management ensures only authorized users can access sensitive information.

Compliance Standards: Adherence to standards like GDPR, HIPAA, or ISO 27001 depending on the provider.

Regular Security Audits & Penetration Testing: Conducted to identify and fix vulnerabilities.

Audit Logging: Maintains detailed logs of user activity for security and compliance.

Data Anonymization & Masking: Used when processing sensitive information to protect privacy.

Secure APIs & Integrations: APIs follow secure coding practices, supporting safe integrations.

Frequency: AI providers typically release updates quarterly or bi-annually, but it varies.

Management:

• Automated Updates: Cloud-based SaaS models often push updates seamlessly.

• Scheduled Maintenance: Major updates during off-peak hours

• Versioning: Keeps track of different software versions to ensure stability.

• Communication: Vendors usually notify clients in advance about upcoming releases, features, and changes.

Ownership Policy:

• Typically, the client owns their data.

• Vendors only process data as per service agreements.

Data Portability:

• Usually, providers support exporting data in common formats (CSV, JSON, XML).

• Some systems offer API access for ongoing data retrieval.

Data Deletion & Retention:

• Clear policies on how long data is stored.

• Procedures for data deletion upon contract end or request.

Flexible Plans: Most SaaS providers (including AI platforms) offer tiered plans, allowing organizations to increase or decrease resource allocations (such as API calls, storage, users) as needs evolve.

Pay-as-You-Go: Some systems support flexible billing, charging based on actual usage, making scaling up/down smoother.

Contract Terms:

• Often, scaling can be negotiated with weekly or monthly notices.

• Major changes may require a formal amendment or renegotiation.

• Some providers lock in certain resource limits unless upgraded or downgraded through formal procedures.

Renewal Terms:

• Usually an annual or multi-year contract that automatically renews unless either party provides notice (commonly 30-90 days prior).

• Automatic renewal clauses are standard but often with an opportunity for clients to negotiate or opt out.

Cancellation Policy:

• Typically, a written notice is required (e.g., 30 days before renewal).

• Early termination may involve penalties or fees, depending on the contract.

• Data retrieval or export might be required before cancellation.

Refunds & Penalties

• Refund policies vary; some contracts offer pro-rata refunds for unused periods.

• Penalties for early cancellation can include remaining balance or a termination fee.

GDPR (General Data Protection Regulation) — for data privacy in the EU.

HIPAA (Health Insurance Portability and Accountability Act) — for health data (if applicable).

ISO/IEC 27001 — for information security management.

SOC 2 — for security, availability, processing integrity, confidentiality, and privacy.

CMMC or FedRAMP — if working with US government agencies.

CCPA — for California consumer privacy.