Issuetrak is a versatile issue tracking software solution that can be tailored to the requirements of a wide range of industries and applications, including IT Help Desk, Customer Support, Project Management, and others. Issuetrak is suitable for departments and organizations of any size and can be deployed in the cloud or hosted on-premises. Issuetrak assists businesses in tracking tickets, issues, and requests from submission to resolution, ensuring that nothing is misplaced or lost. Using workflow tools that provide visibility and accountability to your team, you can streamline your day-to-day processes and operations. With Issuetrak, you'll save time and money, improve customer service, and boost team communication – and you won't have to worry about anything falling through the cracks.
Issuetrak helps your team track tickets, issues, & requests with features like auto-assignment, ticket escalation, at-a-glance dashboard metrics, detailed reporting, custom forms, user-defined fields, and much more.
Seller
Issuetrak
Alerts/Escalation
Collaboration Tools
Forms Management
Corrective and Preventive Actions (CAPA)
Issue Tracking
Customer Complaint Tracking
Case Management
Reporting/Analytics
$ 998
Per User Per Year
$ 69
Per User Per Year
Free
Per User Per Month
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Issuetrak
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