Initial Consultation and Assessment: The implementation process for Insta HMS begins with an initial consultation to understand the specific needs and requirements of the healthcare facility. This involves assessing existing workflows and identifying areas for improvement.
Customization and Configuration: Based on the assessment, the software is customized to fit the specific operational, clinical, and financial workflows of the facility. This step ensures that the software aligns with the unique processes of each client.
Data Migration and Integration: Existing data from previous systems is migrated to Insta HMS. The software is also integrated with other systems such as Electronic Health Records (EHR), billing systems, and diagnostic equipment to ensure seamless operations.
Training and Go-Live: Comprehensive training sessions are conducted for staff members to ensure they are proficient in using the new system. After successful training, the software goes live, marking the completion of the implementation process.
Customisation
Tailored Workflows: Insta HMS offers extensive flexibility to tailor workflows according to specific processes within a healthcare facility. This includes customizing modules for patient management, billing, and electronic medical records (EMR).
Configurable Features: The software provides configurable feature capabilities that allow quick adjustments to workflow dependencies or newly identified needs. This adaptability ensures that the software remains aligned with evolving business requirements.
Integration with Third-party Systems: Insta HMS supports out-of-the-box integrations with various third-party systems through APIs and HL7 standards, allowing for seamless integration with existing healthcare infrastructure.
User-Centric Design: The software offers personalized EMR templates and centralized repositories for tracking patient progress, diagnostics reports, and other medical records, ensuring that it meets specific clinical needs.
Scalability: Insta HMS can be deployed in single or multi-tier architectures, enabling scalability as the healthcare facility grows or expands its operations.
Industry Compliance: The software is compliant with various industry standards and regulations, ensuring that it can be customized to meet local regulatory requirements.
Additional Costs
Subscription Fees: Insta HMS charges a subscription fee based on user count and location. For example, clinics in India pay $10 per user per month for a minimum of five users, while hospitals pay $15 per user per month for a minimum of 20 users.'
Setup Fees: While specific setup fees are not detailed, customization and integration efforts may incur additional costs depending on the complexity of the implementation.
Maintenance Charges: Regular maintenance is required to ensure optimal performance. This may include updates, patches, and technical support services.
Support Services: Ongoing support services such as phone support, chat assistance, and help desk services may be included in subscription plans or charged separately depending on service level agreements.
Training Costs: Training sessions for staff members may be offered as part of the implementation package or as an additional service, depending on client needs.
Training
Comprehensive Training Programs: Insta HMS provides live online training sessions, webinars, in-person training, and detailed documentation to ensure users are well-equipped to use the system effectively.
Ongoing Support Services: The software offers multiple support channels including chat support, phone assistance, FAQs/forums, and email/help desk services to assist users with any issues they encounter.
Proactive Monitoring: Insta HMS includes proactive monitoring features that help identify potential issues before they impact operations, ensuring smooth system performance.
Remote Assistance: Remote support is available for troubleshooting and resolving technical issues quickly. Temporary user IDs/passwords are used during remote sessions to maintain data security.
Security Measures
Data Encryption: Insta HMS uses encryption techniques to protect sensitive data both during transmission and while stored in the system. This ensures that unauthorized individuals cannot access or misuse patient information.
Role-Based Access Controls (RBAC): The software implements RBAC to limit access to patient data based on job responsibilities. Only authorized personnel can access specific data or functionalities.
Authentication Protocols: Strong authentication methods such as two-factor authentication or biometric verification are employed to verify user identities before granting system access.
Audit Trails and Logging: Detailed audit trails are maintained to track user activities within the system. This helps identify unauthorized access attempts or suspicious activities for auditing purposes.
Regular Security Updates: The software receives regular updates and patches to address security vulnerabilities and protect against potential threats. Employee training programs also raise awareness about best practices in handling patient data securely.
Updates
Initial Consultation and Assessment: The implementation process for Insta HMS begins with an initial consultation to understand the specific needs and requirements of the healthcare facility. This involves assessing existing workflows and identifying areas for improvement.
Customization and Configuration: Based on the assessment, the software is customized to fit the specific operational, clinical, and financial workflows of the facility. This step ensures that the software aligns with the unique processes of each client.
Data Migration and Integration: Existing data from previous systems is migrated to Insta HMS. The software is also integrated with other systems such as Electronic Health Records (EHR), billing systems, and diagnostic equipment to ensure seamless operations.
Training and Go-Live: Comprehensive training sessions are conducted for staff members to ensure they are proficient in using the new system. After successful training, the software goes live, marking the completion of the implementation process.
Data Ownership and Portability
Tailored Workflows: Insta HMS offers extensive flexibility to tailor workflows according to specific processes within a healthcare facility. This includes customizing modules for patient management, billing, and electronic medical records (EMR).
Configurable Features: The software provides configurable feature capabilities that allow quick adjustments to workflow dependencies or newly identified needs. This adaptability ensures that the software remains aligned with evolving business requirements.
Integration with Third-party Systems: Insta HMS supports out-of-the-box integrations with various third-party systems through APIs and HL7 standards, allowing for seamless integration with existing healthcare infrastructure.
User-Centric Design: The software offers personalized EMR templates and centralized repositories for tracking patient progress, diagnostics reports, and other medical records, ensuring that it meets specific clinical needs.
Scalability: Insta HMS can be deployed in single or multi-tier architectures, enabling scalability as the healthcare facility grows or expands its operations.
Industry Compliance: The software is compliant with various industry standards and regulations, ensuring that it can be customized to meet local regulatory requirements.
Scaling Up / Down
Subscription Fees: Insta HMS charges a subscription fee based on user count and location. For example, clinics in India pay $10 per user per month for a minimum of five users, while hospitals pay $15 per user per month for a minimum of 20 users.
Setup Fees: While specific setup fees are not detailed, customization and integration efforts may incur additional costs depending on the complexity of the implementation.
Maintenance Charges: Regular maintenance is required to ensure optimal performance. This may include updates, patches, and technical support services.
Support Services: Ongoing support services such as phone support, chat assistance, and help desk services may be included in subscription plans or charged separately depending on service level agreements.
Training Costs: Training sessions for staff members may be offered as part of the implementation package or as an additional service, depending on client needs.
The terms & conditions for contract renewal and cancellation
Comprehensive Training Programs: Insta HMS provides live online training sessions, webinars, in-person training, and detailed documentation to ensure users are well-equipped to use the system effectively.
Ongoing Support Services: The software offers multiple support channels including chat support, phone assistance, FAQs/forums, and email/help desk services to assist users with any issues they encounter.
Proactive Monitoring: Insta HMS includes proactive monitoring features that help identify potential issues before they impact operations, ensuring smooth system performance.
Remote Assistance: Remote support is available for troubleshooting and resolving technical issues quickly. Temporary user IDs/passwords are used during remote sessions to maintain data security.
Compliance
Data Encryption: Insta HMS uses encryption techniques to protect sensitive data both during transmission and while stored in the system. This ensures that unauthorized individuals cannot access or misuse patient information.
Role-Based Access Controls (RBAC): The software implements RBAC to limit access to patient data based on job responsibilities. Only authorized personnel can access specific data or functionalities.
Authentication Protocols: Strong authentication methods such as two-factor authentication or biometric verification are employed to verify user identities before granting system access.
Audit Trails and Logging: Detailed audit trails are maintained to track user activities within the system. This helps identify unauthorized access attempts or suspicious activities for auditing purposes.
Regular Security Updates: The software receives regular updates and patches to address security vulnerabilities and protect against potential threats. Employee training programs also raise awareness about best practices in handling patient data securely.
