Customer Support: Support is described as responsive, helpful, and multilingual.
Analytics & Reporting: Users value the advanced analytics and centralized dashboards.
Compliance & CAPA Tools: Strong tools for managing compliance audits and corrective actions.
Photo Upload & Inspection Tools: Fast photo uploads and real-time inspection tracking are appreciated.
Ease of Use: Users consistently highlight how intuitive and user-friendly the platform is.
Bulk Deletion: Some users want the ability to delete multiple reports at once.
Report delays: Occasional slow generation impacting timelines
Pricing: Considered expensive for smaller businesses
Updates: Can feel cumbersome compared to simpler methods
