Infor Sales & Catering

Infor Sales & Catering is an advanced, cloud-based solution designed to revolutionize the way hotels, resorts, restaurants, conference centers, stadiums, and other hospitality venues manage their sales, catering, and event operations. By bringing together all the essential elements of event management—customer relationship management (CRM), inquiries, bookings, catering coordination, resource allocation, billing, and financial reporting—into one intuitive platform, it empowers organizations to deliver seamless events while maximizing revenue and efficiency. From the initial inquiry to the final invoice, Infor Sales & Catering streamlines every touchpoint of the guest journey. Venue teams can log new leads, manage contracts, track event details, customize menus, allocate staff and equipment, and handle billing—all from one central dashboard. This integration eliminates the need for multiple disconnected systems, reducing errors, duplication of work, and miscommunication between departments. The solution operates on a scalable, multi-tenant cloud architecture hosted on AWS, ensuring enterprise-level security, reliability, and accessibility anytime, anywhere. Whether managing a single boutique property or a global portfolio of venues, users benefit from real-time updates and synchronized data across locations, making collaboration effortless. One of the standout strengths of Infor Sales & Catering is its built-in automation. Workflows can be tailored to each venue’s processes, allowing repetitive tasks—such as sending confirmations, generating function sheets, or updating menus—to be performed automatically. This reduces manual administrative tasks and frees up teams to focus on delivering exceptional guest experiences. Powerful analytics and reporting capabilities provide decision-makers with actionable insights. From forecasting sales and tracking event profitability to monitoring customer preferences and resource utilization, these tools enable management to quickly identify trends, spot opportunities, and respond to market shifts. The platform’s flexibility also means that it can adapt to a variety of hospitality segments, ensuring that each event—whether a wedding, corporate meeting, concert, or sports hospitality package—meets unique client specifications while protecting profitability. By uniting sales and operational data, Infor Sales & Catering strengthens coordination between sales teams, event planners, kitchen staff, and on-the-ground service personnel. This clear communication results in fewer last-minute issues, reduced waste, and consistently high customer satisfaction scores. Over time, the system’s CRM capabilities help nurture stronger client relationships, encouraging repeat business and fostering long-term loyalty.

Infor Sales & Catering stands out from competitors by offering a truly comprehensive, cloud-based platform that covers the entire lifecycle of event management in the hospitality sector. Unlike standard solutions that compartmentalize sales, catering, and operations, Infor Sales & Catering unifies these functions within one system, delivering end-to-end event management from initial inquiry to final invoice. This seamless integration ensures maximum visibility and control, eliminates silos among teams, and automates critical tasks such as booking, scheduling, and billing. The intuitive, customizable dashboard gives users real-time updates, facilitates team collaboration, allows granular monitoring across multiple venues, and supports dynamic reporting and analytics. Its multi-tenant architecture further makes it scalable for growing organizations and those operating across multiple locations. What also sets Infor apart is its robust CRM integration, which enhances communications and customer relationship management directly within the platform, along with advanced financial and business analytics designed for hospitality environments. Rich automation features—automated task routing, digital signatures, electronic payments, and tailored workflows—unlock significant efficiency for event organizers. Clients benefit from mobile accessibility and device independence, enabling full control from anywhere. Compared to alternative software, Infor Sales & Catering places a premium on user experience, data-driven decision making, and lasting operational agility, positioning hospitality businesses to deliver exceptional guest experiences and drive sustained growth.

• Small Businesses (1-99)
• Mid Market (100-500)
• Enterprise (500+)