in1touch

in1touch is a cloud-based, configurable CRM platform tailored for associations, regulatory bodies, licensing boards, and similar organizations. It offers a suite of tools designed to manage memberships, events, communications, and compliance processes efficiently. The platform emphasizes flexibility, scalability, and security, catering to organizations with moderate to complex needs. ​

Founded in 2000, in1touch is a product of OlaTech, a Canadian company specializing in SaaS solutions. Over the years, in1touch has evolved to support a diverse clientele, including mid-sized regulatory and licensing bodies, trade associations, and professional organizations. Its growth is attributed to its adaptable architecture and commitment to addressing the unique needs of its users.

in1touch provides a CRM solution with the following key features:

• Membership Management: Tools for tracking member information, renewals, and communications.​

   

• Event Management: Capabilities to organize, register, and manage events and conferences.​

   

• Content Management System (CMS): Integrated CMS for website content updates and management.​

   

• Customizable Workflows: No-code/low-code platform allowing users to tailor workflows to their processes.​

   

• Multi-Language Support: Accommodates organizations operating in multiple languages and regions.​

   

• Integration Capabilities: Seamless integration with tools like Salesforce, Zoom, Microsoft 365, and more.​

   

• Security and Compliance: Adheres to industry standards such as SOC 2 and ISO 27001, ensuring data protection and compliance. ​