Comprehensive Document Management: Users appreciate iChannel's ability to handle complex document management needs, offering features like flexible file sharing, indexing, versioning, and extensive search capabilities.

User-Friendly Interface: The platform is noted for its intuitive and user-friendly interface, making it accessible for users across various technical proficiencies.

Integration Capabilities: iChannel's integration with other business applications is highlighted as a significant advantage, allowing for seamless workflow and enhanced productivity.

Performance Issues: Some users have reported that the cloud-based nature of iChannel can lead to performance issues, particularly slow loading times and lag, which can hinder productivity

Setup and Training Requirements: The platform may require significant setup and training, which could be a consideration for organizations with limited resources for implementation.

Need for Additional Modules: To fully leverage iChannel's capabilities, users might need to purchase multiple add-on modules, potentially increasing the overall cost.