Hyve
By HYVE. Gradienthaus Ltd
Hyve is an all-in-one customer marketing platform designed to help businesses identify, engage, and grow a community of customer advocates at scale. The platform offers tools for finding and recruiting loyal customers, collaborating with them, measuring the success of advocacy programs, and rewarding their participation.
Hyve provides businesses with the tools needed to convert loyal customers into brand advocates. The platform integrates with existing systems such as Net Promoter Score (NPS) programs, social media, and Customer Relationship Management (CRM) systems to identify potential advocates. It facilitates collaboration with these advocates through activities like customer referrals, reviews, user-generated content, and crowdsourced innovation. Hyve also offers analytics to measure the success of advocacy programs, tracking metrics like revenue growth, community growth, and engagement. Additionally, the platform allows businesses to reward advocates through product discounts, charity donations, and personalized gift cards.
Hyve was founded in 2019 by a team of professionals passionate about customer marketing and advocacy. Since its inception, the company has focused on developing a comprehensive platform to empower businesses in building and nurturing customer communities. The company has experienced steady growth, expanding its customer base and continuously enhancing its platform's features to meet the evolving needs of businesses.
As of the latest available information, Hyve has raised a total of $150,000 over two funding rounds. The most recent funding round was a seed round of $150,000 on July 22, 2019.
Advocate Identification and Recruitment: Hyve integrates with NPS programs, social media, and CRM systems to identify and recruit loyal customers as potential advocates.
Advocate Collaboration: The platform enables busrate with advocates through activities such as customer referrals, reviews, user-generated content, and crowdsourced innovation.
Analytics and Measurement: Hyve provides analytie the success of advocacy programs, tracking metrics like revenue growth, community growth, and engagement.
Hyve regularly updates its platform to introduce new features and improvements. Recent enhancements include:
Enhanced Integration Capabilities: Improved integration with various NPS programs, social media platforms, and CRM systems to streamline the identification and recruitment of advocates.
Advanced Analytics Dashboard: A more comprehensive analytics dashboard that provides deeper insights into advocacy program performance, including detailed metrics on community engagement and revenue impact.
Hyve fosters a culture centered around innovation, collaboration, and customer-centricity. The company's core values include:
Innovation: Continuously seeking new and creative solutions to meet customer needs.
Collaboration: Encouraging teamwork and open communication, both internally and with clients.
Hyve serves a diverse range of businesses, from small startups to large enterprises, across various industries. The platform has built a community of users who actively engage in sharing best practices, providing feedback, and collaborating on innovative customer marketing strategies. Hyve maintains an active presence on social media platforms and hosts webinars and events to foster community engagement and support.
