Hyperproof
By Hyperproof
Hyperproof typical implementation process:
Initial requirements assessment and scope alignment: Hyperproof’s team works with stakeholders to define compliance goals, risk workflows, and system integration needs.
Platform configuration and framework setup: Platform modules, compliance frameworks, controls, and integrations are tailored to match customer requirements and business structure.
Data migration and integration: Existing control, audit, and risk data is imported, with connections established to enterprise tools (e.g., Jira, ServiceNow, AWS) for automated evidence collection and reporting.
User onboarding and training: Hyperproof provides virtual or live training sessions for admins and users covering platform navigation, workflow usage, and best practices.
Workflow and automation testing: Teams validate workflows, automated evidence tasks, notifications, and dashboard reporting to ensure accuracy and readiness.
Hyperproof can be extensively customized to fit specific business needs through configurable data models, workflows, APIs, and flexible governance. Below are concrete customization levers and proof points.
Custom fields on core objects (controls, evaluations, issues, labels) with admin-managed limits and scope behavior.
Risk Register tailoring: custom columns, custom fields, likelihood/impact scales, level names, numeric values, colors, and remapping logic.
Build custom frameworks or upload niche/internal frameworks, then map and reuse controls via Jumpstart.
Organization-wide scopes to partition programs by business unit, product line, region, or subsidiary for targeted compliance operations.
Customizable dashboards and reporting to align executive and practitioner views.
API-first extensibility with OAuth 2.0; read/write endpoints for programs, controls, proof, issues, risks, and more to embed Hyperproof into internal systems.
Hypersync SDK and developer tooling to build bespoke integrations and automations.
70+ native integrations plus Zapier support for long‑tail app connectivity and no-code workflow automation.
Configurable tasking, approvals, and automated workflows for evidence collection and remediation routing.
AI-assisted questionnaire responses, trust center content automation, and smart assignment/approvals are adaptable to internal review processes.
Structured data model enabling consistent tagging, filtering, and analytics across teams and geographies.
Role-based permissions and granular access controls for complex org hierarchies and multi-team collaboration.
Cross-framework control mapping to reduce duplication and accelerate adoption of new requirements.
Real-time risk monitoring configurable to link risks, controls, and mitigations to your operating model.
Evidence lifecycle customization via APIs: upload, version, and associate proof programmatically to meet audit preferences.
Custom risk views using editable grids and field selection for practitioner workflows.
Support for partitioned reporting by scope, program, framework, or org unit for stakeholder-specific outputs.
Developer documentation and authenticated API usage to enforce governance over custom integrations.
Optional no-code adjustments (fields, views, mappings) that admins can manage without engineering involvement.
Control of color semantics and labels in risk scales to match internal methodologies and appetite statements.
Native task assignment and SLA tracking tuned to internal operating procedures.
Custom upload of internal checklists/process frameworks beyond public standards.
Partitioned custom fields by scope to avoid cross-program data contamination.
Integration patterns for event-driven evidence sync and compliance telemetry via APIs and SDKs.
Hyperproof offers structured onboarding, role-based training, and multi‑channel support for new users through live workshops, an online learning management system (LMS), a customer community, and self‑service resources designed to accelerate time‑to‑value. New teams also get guided “getting started” enablement and a GRC maturity assessment to benchmark programs and prioritize next steps.
Hyperproof implements multiple security measures designed to safeguard data for organizations managing Governance, Risk, and Compliance (GRC) activities on its platform. The company promotes itself as delivering enterprise-grade security that addresses the complex needs of its customers, including those in highly regulated industries.
Centralized Data Platform: Hyperproof centralizes control data, evidence, policies, and security details in a single secure platform, reducing the risk of data sprawl and inconsistency.
Real-Time Monitoring: The platform provides real-time monitoring of risks and controls, ensuring up-to-date visibility into mitigation efforts and incident response.
Automated Controls: Automation and orchestration of compliance controls help minimize manual errors and enforce standardized security processes across teams and business units.
Role-Based Access Control (RBAC): Flexible user permissions and structured data access allow organizations to restrict user access based on team, geography, and responsibility, helping to minimize the risk of unauthorized data exposure.
Secure Questionnaire and Evidence Handling: Hyperproof leverages AI-driven workflows for security questionnaires and evidence collection, ensuring that sensitive certification data, policies, and evidence are accessible only to authorized stakeholders and regularly updated in the platform.
Hyperproof releases software updates on a regular, structured cadence. The platform operates on a three-week sprint schedule, meaning new features, improvements, and fixes are typically delivered every three weeks. This schedule allows for continual enhancement of the platform’s capabilities and the regular rollout of integrations, frameworks, proofs, and automation features.
Release Notes and Transparency: Each update release is documented with detailed release notes, which specify the new features, security improvements, integration additions, framework updates, and any changes to authentication methods. These are publicly available and organized by date for customer reference.
Patch and Change Management: Hyperproof has established policies and SLAs (service level agreements) that govern how quickly patches and critical updates are deployed, including a formal change management process where new code changes require review and approval by a separate individual before deployment to production.
Customer Notification and Real-Time Status: Hyperproof provides real-time status updates so users can monitor product rollouts, updates, and any potential issues as they occur.
Hyperproof’s policy on data ownership and portability is designed to give customers control over their data while supporting auditability, exportability, and regulatory compliance requirements. Customers using Hyperproof typically retain ownership of their data hosted on the platform and can assign roles for accountability and delegation within their own compliance teams.
Customer-Controlled: Customers are responsible for the creation, maintenance, and classification of their data within Hyperproof, including the assignment of ownership to designated users or teams.
Best Practice Compliance: Hyperproof aligns with industry data ownership best practices, ensuring customers can adhere to their internal policies and regulatory obligations. Customers’ data remains under their governance, with permissions and access controlled through the Hyperproof application.
Access and Export: Hyperproof provides customers the ability to retrieve and export their data, enabling seamless responses to audit requests, regulatory inquiries, or business continuity needs.
Machine-Readable Formats: To support data portability and compliance with regulations such as GDPR, exported data is typically provided in structured, machine-readable formats when requested.
Hyperproof provides flexible terms that allow organizations to scale up or down—by adding or removing frameworks, modules, or compliance scope—as business needs evolve. Here are the main contractual and operational aspects of scaling:
Upsizing: During any subscription term, customers can add new modules, programs, or frameworks at the same per-unit rate as their original agreement. Pricing for additions is prorated for the remainder of the current subscription period, and all added items co-terminate with the original contract end date.
Value-Based Model: Hyperproof's licensing is based on compliance workload (modules, frameworks, programs), not just user seats. Unlimited user access is often bundled, and the license flexes around frameworks and features selected.
Downsizing and Reductions: Reducing the number of modules, frameworks, or compliance elements is typically only allowed at the next renewal—changes are not reflected mid-term, and prepaid fees are nonrefundable. Customers should notify Hyperproof in writing before the renewal date if they wish to reduce licensing scope for the next term.
Hyperproof contracts operate on fixed subscription terms, with detailed provisions for renewal, cancellation, proration, and refunds. The following data points summarize their current practices:
Automatic Renewal: Unless specified otherwise in your Order Form, Hyperproof subscriptions automatically renew for additional periods equal to the original term (typically one year).
Renewal Notice: Hyperproof provides written notice of renewal, including renewal price, at least 60 days before the end of your subscription term.
Customer Cancellation Window: You must provide written notice to cancel your subscription at least 30 days before the current term ends to prevent renewal.
Price Adjustments: Renewal fees are at Hyperproof’s then-current rate unless otherwise stated in the Order Form.
Standard Cancellation: Written notice is required at least 30 days before the end of the subscription term for non-renewal.
Cancellation for Cause: Either party may terminate the agreement with 30 days’ written notice if the other materially breaches and fails to cure within that period, or if bankruptcy/insolvency proceedings arise.
Refunds: If termination is due to Hyperproof’s fault, the customer receives a prorated refund for any prepaid fees covering the remainder of the subscription.
Immediate Termination: Hyperproof, or the customer, may terminate immediately if the other party is acquired by, or merges with, a direct competitor.
Data Retention: Upon termination, Hyperproof retains data for a limited time (standard is less than 60 days) to allow backup/readiness for compliant transfer or deletion.
Data Deletion: Hyperproof deletes all customer data upon request after service cancellation, fulfilling GDPR and security compliance requirements.
Hyperproof meets a range of recognized compliance standards and helps organizations manage requirements across over 118 frameworks and regulations. The platform holds current certifications and is actively expanding its compliance coverage.
SOC 2: Hyperproof is SOC 2 compliant, demonstrating adherence to the AICPA Trust Services Criteria for Security, Availability, and Confidentiality.
GDPR: Hyperproof meets the requirements of the General Data Protection Regulation (GDPR) for data privacy and security for customers handling EU personal data.
HITRUST (In Practice): Hyperproof has supported organizations in achieving HITRUST e1 certification—often a key requirement in healthcare.
FedRAMP (In Progress): Hyperproof is pursuing FedRAMP Moderate certification and expects this to be achieved by the end of 2025, which will position it for use by U.S. federal agencies and contractors.
Hyperproof's framework library supports compliance management for over 118 global standards, including:
ISO 27001 and ISO 27018
BSI C5 (Germany)
OWASP ASVS (Web App Security)
PCI DSS (Payment Card Industry Data Security Standard)
Secure Controls Framework (SCF)
NIST (National Institute of Standards and Technology)
HIPAA (Health Insurance Portability and Accountability Act)
C4 CryptoCurrency Security Standard (CCSS)
Cloud Security Alliance (CSA STAR)
Many other international, industry, privacy, and regional regulatory frameworks.
