Husky Intelligence
By Husky Intelligence
Ease of Use: Users consistently praise the platform’s intuitive interface. The drag-and-drop scheduler and mobile app are especially appreciated for their simplicity and responsiveness. Field staff find it easy to navigate without extensive training.
Customer Support: Husky’s support team receives high marks for being responsive, friendly, and solution-oriented. Users mention that queries are resolved quickly and that the team is genuinely invested in helping businesses succeed.
Customization: One of Husky’s standout features is its flexibility. Users love the ability to tailor forms, workflows, and documents to match their exact business processes. This includes branded quotes, invoices, and job sheets.
Paperless Efficiency: Many businesses report a significant reduction in paperwork. The system allows for digital job sheets, automated invoicing, and real-time updates, which streamlines operations and improves record-keeping.
Workflow Automation: The automation tools are a game-changer for users. They save time by triggering alerts, assigning jobs, and updating statuses without manual input. This has led to improved productivity and fewer errors.
Onboarding Experience: Clients describe the onboarding process as smooth and well-supported. Husky’s team listens to specific needs and helps build a system that aligns with existing workflows, minimizing disruption.
Search Functionality: Users highlight the powerful search tools that allow them to locate jobs, clients, and documents across past, present, and future timelines in seconds.
Business Impact: Several reviewers say Husky has become the “backbone” of their operations. It’s credited with helping businesses grow, scale, and manage complexity more effectively.
Integration Support: The platform integrates well with accounting and CRM tools like Sage, Xero, and HubSpot. Users appreciate the seamless data flow between systems.
Value for Money: Many users feel the platform delivers strong ROI. The combination of features, support, and customization is seen as worth the monthly investment.
Filter Functionality: Some users report that filters occasionally malfunction, requiring a page refresh to work properly. This can be frustrating during time-sensitive tasks.
Occasional Crashes: A few reviewers mention that the system can crash unexpectedly, causing delays in job scheduling or data entry. These incidents are rare but noted.
Time Commitment for Setup: While the system is customizable, it requires a significant time investment from the business during initial setup. Users must define workflows, forms, and preferences, which can be intensive.
Learning Curve: Office staff may need more training than field staff due to the depth of features available. Some users suggest that more structured tutorials or onboarding materials would help.
Limited Public Documentation: Although Husky provides custom training videos, some users wish there were more publicly available tutorials or help articles for troubleshooting and advanced features.
