Comprehensive Features: The software is praised for its wide range of features, including time management, absence management, payroll processing, and more. It provides a single entry point for various HR tasks, making it a versatile tool for managing HR processes.

Customization and Flexibility: Users value the customizable and flexible nature of HR WORKS, which allows businesses to enable only the necessary HR capabilities without paying for unnecessary extras. This modular approach is particularly beneficial for small and medium-sized businesses.

Support and Service: The support team is described as competent and friendly, providing good customer service and assistance when needed.

Cost-Effectiveness: HR WORKS is considered an affordable solution, offering enterprise-grade HR functionalities at a price point accessible to small and mid-sized companies.

Limited Free Trial: Some users note the lack of a free trial, which can be a drawback for potential customers who want to test the software before committing to a purchase.

Complexity for Beginners: While the software is generally user-friendly, some users have mentioned that there can be a learning curve for those who are not familiar with HR software, particularly when setting up and configuring the system to match specific business processes.

Feature Limitations: Although HR WORKS offers a comprehensive set of features, some users have expressed a desire for more advanced functionalities or integrations with other software systems.