Hootsuite

Post Scheduling

Conversion Tracking

Contact Management

Automated Publishing

Content Management

Customer Segmentation

Multi-Account Management

Keyword Filtering

Reporting & Analytics

Multi-Channel Social Integration

Behavior Tracking

Benchmarking

Communication Management

Configurable Alerts

Competitive Analysis

Compliance Management

Customer Experience Management

Email

Help Desk

FAQs

Forum

Knowledge Base

Cloud, SaaS, Web-Based

Desktop - Mac

Desktop - Windows

Desktop - Linux

Desktop - Chromebook

On-Premise - Windows

On-Premise - Linux

Mobile - Android

Mobile - iPhone