Ease of Use and Administration: Users appreciate HighQ's intuitive interface and robust administrative capabilities, noting that it simplifies complex tasks and enhances productivity.

Feature-Rich Platform: The software offers a comprehensive suite of features, including document management, collaboration tools, and workflow automation, which users find beneficial for streamlining legal operations.

Customer Support: HighQ's customer support is praised for being responsive and helpful, assisting users in effectively utilizing the platform's features.

Integration Challenges: Some users have reported difficulties integrating HighQ with other tools, such as Salesforce and Google Docs, which can hinder seamless workflow.

Complex Implementation: The implementation process can be lengthy and complex, with some users experiencing extended timelines and requiring significant administrative effort.

User Interface Issues: Certain users find the user interface unintuitive, leading to frustration among team members and necessitating additional training.