Guild Education
by Guild Education
by Guild Education
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Guild Education
by Guild Education
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
The typical implementation process for Guild Education software involves several key steps, which are designed to efficiently integrate new employer partners and streamline their data integration strategies. This process has been significantly enhanced by the adoption of SnapLogic's Integration Platform as a Service (iPaaS), which facilitates rapid and flexible integration with various SaaS data sources and HRIS APIs.
1. Initial Assessment and Planning: This initial phase involves understanding the specific needs and technical requirements of the new employer partner. It includes identifying the data sources, types of data to be integrated, and any custom requirements specific to the employer.
2. Designing the Integration Strategy: Based on the initial assessment, a detailed integration strategy is crafted. This strategy defines the data contracts, outlines the data flow between systems, and determines the best approach for integrating with the employer's HRIS and other SaaS platforms.
3. Implementation and Configuration: With the strategy in place, the actual implementation and configuration of the integration occur. SnapLogic's platform is utilized here to create pipelines that automate the data flow between systems, reducing the manual effort required.
4. Testing and Validation: Before going live, the integration undergoes thorough testing and validation to ensure that data flows correctly between systems and that all integration points function as expected.
5. Onboarding and Training: After successful testing and validation, the new employer partner is onboarded. This phase may include training sessions for the employer's staff to familiarize them with the Guild platform and its integration into their systems.
6. Ongoing Support and Maintenance: Post-onboarding, Guild provides ongoing support and maintenance to ensure the integration continues to function smoothly and to address any issues that may arise.
The duration of the implementation process can vary depending on the complexity of the integration and the specific requirements of the employer partner. However, the adoption of SnapLogic's integration platform has allowed Guild to significantly streamline this process. Previously, the process took over a week due to complex engineering efforts and manual tasks. Now, with SnapLogic, the process is much faster, eliminating approximately 80 hours of engineering time needed to support and coordinate data contract changes.
This enhanced efficiency not only accelerates the customer onboarding process but also improves Guild's capability to integrate with a diverse range of SaaS data sources, ultimately benefiting the employer partners by quicker implementation and reduced downtime.
1. Custom Integration with Employer Systems: Guild Education utilizes platforms like SnapLogic to streamline the integration process with employer's existing HRIS and other SaaS platforms. This allows for tailored data integration strategies that meet the specific needs of each employer partner.
2. Customizable Learning Pathways: Guild Education offers the ability to customize learning pathways that align with the employer's internal career opportunities and most in-demand roles. Employers can specify job titles, link to internal career resources, and connect learning programs to these pathways, ensuring that the education provided is directly relevant to advancing employees' careers within the company.
3. Flexible and Adaptable Software Solutions: The Guild platform is designed to be flexible and adaptable, accommodating the evolving needs of businesses. It supports various customizations, including the integration of different learning formats and the ability to scale as business needs change.
4. Customized Support and Coaching: Guild provides dedicated coaches who assist employees in their career and learning journeys, offering another layer of personalized support tailored to the individual needs of each learner.
5. Employer-Specific Customization: Each employer partnership can feature unique education policies and enrollment steps, reflecting the specific requirements and preferences of the employer. This level of customization ensures that the educational offerings are closely aligned with the employer's strategic goals and workforce development plans.
6. Customizable Content and Delivery: Guild's platform allows for the customization of content and the delivery method to suit the learning preferences and schedules of working adults, which is crucial for employers looking to provide education benefits to a diverse workforce.
These customization features demonstrate Guild Education's commitment to providing flexible, employer-specific solutions that enhance the learning experience for employees and align educational programs with the strategic goals of the employer. This approach not only supports the personal and professional growth of employees but also helps employers in talent retention and development.
Guild Education software does not explicitly list setup fees, maintenance, or specific support charges in the provided sources. However, there are several points related to the financial aspects of using Guild Education's services and the general cost structure for employers and learners:
1. Tuition and Book Costs: Guild Education often covers the cost of tuition and books, particularly through employer partnerships. For example, with Walmart's Live Better U program, Walmart pays for 100% of tuition and books for eligible employees from day one of employment.
2. Reimbursement for Books and Fees: Guild Education provides reimbursement for required books and fees under certain programs, such as Disney Aspire, where 100% of tuition and some additional costs are paid upfront.
3. No Direct Fees Charged by Guild: Guild Education's model primarily involves employers paying for the educational services provided to their employees. This suggests that the typical costs associated with using Guild Education's platform—such as tuition and learning materials—are often handled directly between Guild and the employers, rather than being charged directly to the learners.
4. Tax Implications for Exceeding Tuition Assistance Limits: If the educational assistance provided exceeds $5,250 per year, the amount above this threshold may be taxed as income, indicating some potential additional costs for learners in high-cost programs.
5. Employer-Specific Costs: The costs for employers who partner with Guild Education are likely variable and depend on the specific arrangements made with Guild. These could include payments for tuition and potentially other fees associated with the educational programs offered to their employees.
6. No Mention of Setup or Maintenance Fees: None of the sources explicitly mention setup fees, ongoing maintenance costs, or specific charges for support provided by Guild Education. This could imply that such costs are either not charged separately or are integrated into the overall service agreements with employer partners.
In summary, while direct setup fees, maintenance, or specific support charges are not detailed in the sources, the primary costs associated with using Guild Education's services appear to be related to tuition and books, which are often covered or reimbursed through employer partnerships. Any additional costs, such as potential taxes on tuition benefits exceeding certain thresholds, would be specific to the individual arrangements and agreements between Guild, the employers, and possibly the learners.
Guild Education offers a comprehensive range of training and support to new users, ensuring they are well-equipped to utilize the platform effectively and achieve their educational goals.
1. Personalized Coaching: Guild Education provides personalized coaching to new users. Each user has access to a Guild Coach who guides them through understanding their benefits package, finding appropriate educational opportunities, and balancing their education with their job responsibilities. These coaches also assist in incorporating new credentials into users' resumes and help them negotiate for more advanced positions within their companies.
2. Educational Programs and Resources: Guild offers a variety of educational programs including certificates, bootcamps, high school and college degrees, and English language learning. These programs are designed to help users develop skills relevant to their current jobs and to pursue new career opportunities.
3. Career Pathways: Guild recently announced a new solution called Career Pathways, which is designed to connect employees with learning programs that are directly tied to their company’s most in-demand roles. This initiative helps users align their educational pursuits with clear career advancement opportunities.
4. Support for Technology and Enrollment: For specific programs like those offered through Study.com, Guild ensures users are well-prepared by providing clear instructions on technology requirements, enrollment confirmation, and access to educational portals. Users receive detailed guidance on how to start their courses and are supported throughout their enrollment period.
5. Ongoing Support: Guild Growth Coaches offer ongoing support throughout the user's academic journey. They are available to help users articulate their goals, stay on track with their educational programs, and explore options for post-graduation.
6. Access to Learning Resources: Users have access to a variety of learning resources through Guild’s platform, which helps them stay informed and supported throughout their learning journey. This includes access to career resources and tools to help apply new skills in their current job roles.
These training and support mechanisms are integral to Guild Education's model, ensuring that users not only receive financial support for their education but also the guidance and resources necessary to successfully leverage their learning for career advancement.
Guild Education has implemented several robust security measures to protect data, particularly focusing on cybersecurity and data privacy. Here are the key security measures in place:
1. Data-Driven Security Approach: Guild Education employs a data-driven approach to security, which involves finding and correlating vulnerabilities in data. This approach is crucial for identifying potential security threats and mitigating them effectively.
2. Collaboration with Data Operations Teams: The security team at Guild Education works closely with data operations teams. This collaboration is vital for structuring data securely and efficiently, allowing for quicker response times to security tasks and better management of data privacy.
3. Use of Modern Technologies: Guild Education utilizes modern cloud security technologies, which are instrumental in monitoring, tracking, and protecting cloud data when it's in motion. These technologies enable the company to expand their privacy practices in response to new data privacy legislation.
4. Security Data Lake Architecture: The company has moved to a security data lake architecture built on Snowflake. This architecture allows for a broader set of information to be analyzed beyond traditional logs, enabling security analysts and engineers to write custom scripts and deploy them quickly, enhancing the ability to respond to security incidents.
5. API Protection: Guild Education uses the Salt Security API Protection Platform to manage and secure APIs that handle sensitive data, including personal identifiable information (PII). This platform helps eliminate API blind spots and provides visibility into API activity, which is crucial for detecting and mitigating potential security threats.
6. Real-Time Visibility and Rapid Response: By leveraging Snowflake’s capabilities, Guild Education has gained real-time visibility into its security posture. This visibility allows for rapid response to security threats and more effective data correlation across different areas, which was previously challenging with legacy systems.
These security measures demonstrate Guild Education's commitment to maintaining high standards of data security and privacy, ensuring that both employee and student data are protected against unauthorized access and potential cyber threats.
Guild Education's update frequency, particularly in the context of its software or platform updates, isn't explicitly detailed in the provided sources. However, there are insights into how Guild Education manages its operations, development, and support that can provide a general understanding of their approach to updates and management:
1. Collaboration and Continuous Improvement: Guild Education emphasizes collaboration among its teams and with its partners, suggesting a culture of continuous improvement. This approach likely extends to how they manage and release updates to their platform, focusing on enhancing user experience and expanding capabilities.
2. Adoption of Modern Technologies: The company utilizes modern technologies and platforms for its operations, indicating a propensity for staying updated with the latest in software development and deployment practices. This could imply a structured and possibly frequent update process to incorporate new features, security measures, and performance improvements.
3. Feedback and Support Systems: Guild Education has established support systems and escalation channels for its users, indicating an ongoing process of gathering feedback and addressing issues. This feedback loop is crucial for identifying areas for improvement and could inform the frequency and content of updates.
4. Performance and Development Focus: The company's focus on scaling performance and development, as seen in their adoption of Lattice for performance management, suggests an environment that values growth and efficiency. This mindset likely influences how they manage updates to their platform, ensuring that any changes contribute positively to the user experience and operational effectiveness.
5. Educational Program Updates: While not directly related to software updates, Guild Education's process for updating and managing educational programs and partnerships reflects an adaptive and responsive approach. For example, the streamlined application process for Mercy College of Ohio indicates a willingness to refine and improve processes for the benefit of users.
6. Technology and Coaching Integration: The integration of enhanced coaching services and the development of tools like the Career Accelerator tool demonstrate Guild Education's commitment to evolving its offerings. This suggests an iterative approach to updates, focusing on both the technological and service aspects of their platform.
Guild Education's policy on data ownership and portability emphasizes the individual's ownership of their data and supports the portability of personal data. According to the information provided:
- Data Ownership: Guild Education clearly acknowledges that individuals own their personal data. This principle is fundamental to their approach to data management and privacy, ensuring that users have control over their information.
- Data Portability: Guild Education supports the portability of personal data. This means that learners should have the ability to transfer data collected in a learning program to another system, potentially at another company. This approach aligns with modern data protection standards, such as those outlined in the GDPR, which require the ability to transfer personal data between different service providers.
Guild Education's privacy policy further elaborates on how personal information is collected, used, and shared. It mentions that personal information may be obtained from various sources, including directly from users, automatically through the use of their services, and from third parties. The policy outlines the purposes for collecting personal information, such as providing services, securing their services, and complying with laws and regulations. Additionally, Guild Education commits to maintaining reasonable and appropriate safeguards to secure personal information against unauthorized access or acquisition, acknowledging that no electronic data transmission or storage can be guaranteed to be completely secure.
1. Adaptive Organizational Design: Guild Education has recently undergone a restructuring to align more closely with its long-term strategic goals. This restructuring involved reevaluating and redesigning organizational structures, roles, and team compositions to better support scalability and sustainability. This indicates that Guild is prepared to scale up or down based on strategic objectives and the evolving needs of the organization.
2. Agile Project Management: Guild Education utilizes agile project management tools like Pivotal Tracker to manage its rapid growth and the scaling demands of its software development. This agile approach allows Guild to adapt quickly to changes in project scope and team needs, facilitating effective scaling up or down as required.
3. Performance Management Tools: The adoption of Lattice for performance management at Guild Education supports scalable growth by providing structured yet flexible systems for managing employee performance and development. This tool helps Guild maintain focus on employee growth and organizational objectives, even as the company scales.
4. Focus on Scalable Educational Partnerships: Guild partners with universities and educational institutions that are capable of delivering programs at scale. This readiness for scalability ensures that as more employees take advantage of educational opportunities, the institutions can accommodate the increased demand without compromising the quality of education.
5. Technology and Infrastructure: Guild’s use of modern technologies and infrastructure supports scaling by ensuring that systems can handle increased loads and more complex operations as the organization grows. This technological readiness is critical for both scaling up in response to increased demand and scaling down if necessary.
These strategies collectively enable Guild Education to respond effectively to changes in organizational needs, whether that involves scaling up to accommodate growth or scaling down in response to reduced demand or strategic realignment. This flexibility is integral to Guild's operational philosophy and its commitment to providing education as a benefit to a large and variable number of employees across partner organizations.
1. Liability Limitations: Guild Education's total cumulative liability in connection with the terms and all services provided, whether in contract, tort, or otherwise, will not exceed the greater of $500 or, in the case of any payments made to Guild through the services, the amounts paid by the user to Guild during the six-month period prior to the event giving rise to any claim.
2. Indemnification: Users agree to indemnify and hold harmless Guild and its officers, employees, agents, service providers, partners, and licensors from any claims, liabilities, damages, losses, costs, expenses, and fees that may incur as a result of or arising from the user's violation of any person's intellectual property rights, the violation of any applicable law, the user's willful misconduct, or reliance on the Services or User Content.
3. Dispute Resolution: Any cause of action related to the terms or Guild’s services must commence within one year after the cause of action arises; otherwise, such cause of action shall be permanently barred. This indicates a limitation period for raising disputes.
4. Exclusions and Limitations: Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to all users. To the extent Guild cannot, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of Guild’s liability shall be the minimum permitted under such law.
5. Jurisdiction for Disputes: Disputes arising out of or relating to the terms, services, or any agreements with Guild Education are subject to the jurisdiction of the state courts of Florida, and parties waive any right to a trial by jury in any proceeding. This agreement is governed by the laws of the State of Florida.
6. Renewal and Cancellation: Specific terms regarding the renewal and cancellation of contracts with Guild Education are not explicitly detailed in the provided sources. However, the general approach to handling disputes, liability, and indemnification suggests that any renewal or cancellation terms would be clearly outlined in individual agreements or contracts made with users or partnering organizations.
7. Policy Changes: Guild Education reserves the right to amend its terms of use at any time and without notice. Users are responsible for reviewing the agreement for any changes, and continued use of the service following any such changes indicates agreement to and acceptance of the revised terms.
1. Data Security and Privacy Practices: Guild Education emphasizes the importance of securing user data and maintaining privacy. The adoption of modern technologies and infrastructure, such as Snowflake for real-time visibility into cybersecurity, and the use of Salt for API protection, indicates a strong focus on safeguarding data against unauthorized access and ensuring the integrity of their platform.
2. Privacy Policies: Guild Education has detailed privacy policies that describe how personal information is collected, used, disclosed, and protected. These policies also outline the rights of users regarding their personal information, suggesting adherence to privacy regulations and standards.
3. Monitoring and Compliance: Guild Education's use of Snowflake not only enhances their cybersecurity posture but also supports compliance requirements by enabling the team to build data visualizations and reports that can be shared across teams and stakeholders. This capability is crucial for monitoring compliance with various standards and regulations.
4. International Data Transfers: Guild Education acknowledges the transfer of personal data to partnering institutions, including those outside of the United States. This indicates an awareness of and potentially compliance with international data protection regulations, such as the General Data Protection Regulation (GDPR), which governs data transfers outside the EU.
While these points highlight Guild Education's commitment to security, privacy, and responsible data management, the specific compliance standards (e.g., GDPR, HIPAA, FERPA, SOC 2) that Guild Education software meets are not directly mentioned in the provided sources. Compliance with such standards would typically involve adherence to specific security and privacy practices, regular audits, and possibly certifications to demonstrate compliance.
By Guild Education