GreatSoft CRM
By GreatSoft
GreatSoft CRM is a leading provider of practice management and customer relationship management (CRM) solutions, primarily serving accountancy firms. The company is headquartered in Cape Town, South Africa, and has established itself as a leader in the industry with a focus on tax, company secretarial, project planning, and payroll solutions
GreatSoft was founded as a response to the limitations of older technology systems. Over the years, the company transitioned from desktop-based solutions to cloud-based offerings, significantly enhancing its product suite. The company's growth has been marked by its expansion into international markets, including Australia and the Asia-Pacific region, through strategic partnerships and acquisitions
In August 2023, GreatSoft was acquired by Vela Software Group, a part of Constellation Software Inc. This acquisition provides GreatSoft with access to capital, international networks, and best practices, enabling further growth and expansion.
GreatSoft CRM offers a comprehensive suite of features, including:
GreatSoft has expanded its product offerings through acquisitions, including a payroll business that has become a dominant product in the South African market. This expansion has allowed GreatSoft to enhance its practice management solutions and extend its reach into new markets.
GreatSoft continuously develops new features to enhance its CRM capabilities. Recent developments include a secure document exchange portal to comply with data protection regulations and support for multiple entities and currencies, catering to international clients
GreatSoft emphasizes a supportive company culture, empowering employees through coaching and mentorship. The company values long-term employee development, with many staff members having been with the company for over a decade. This culture extends to client relationships, focusing on empowering clients to grow their practices and improve profitability
GreatSoft CRM serves a diverse range of businesses, from startups to large enterprises, across 17 countries. The company has a substantial user base, with plans to expand further into international markets such as the UK, Australia, and Singapore. GreatSoft's community includes prominent clients like Deloitte, EY, BDO, PwC, and Mazars.
