User-Friendly and Comprehensive: Users appreciate that Goldfinch is built on Salesforce, which ensures ease of integration and a familiar interface for those using the Salesforce platform. The software is noted to handle essential needs well, including Project Profit & Loss management and manufacturing requirements, which makes it a valuable tool for various industries such as finance and manufacturing.

Effective Support and Resources: Reviewers highlight that Goldfinch provides ample resources and support, making it easy to onboard and manage updates. Many users also find the support team helpful in providing guidance for complex configurations and integration with other accounting systems.

Customizable for Manufacturing: Users new to the manufacturing sector report that Goldfinch offers strong process setup and management capabilities, giving them confidence when working with manufacturing clients. Its capability for seamless integration and easy data imports adds to the overall positive experience.

Customization of Printed Forms: While Goldfinch meets a wide range of functionality needs, some users find the customization options for printed forms limited, which can be an issue for companies needing specific reporting formats.

Learning Curve: A few users mention that while the system is robust, it can take some time to learn and fully utilize its features, especially for those unfamiliar with Salesforce. However, most acknowledge this as a common issue with comprehensive ERP solutions and feel the platform’s benefits outweigh the initial setup time.