Frill Surveys
By Frill Independent & Bootstrapped
Responsive Support: The Frill team is often praised for their attentiveness and quick responses to user inquiries. A reviewer shared, "An amazing team with continuous feature development."
User-Friendly Design: Users frequently commend Frill for its clean and intuitive interface, making it easy to navigate and utilize. One user noted, "I love this product, useful feature sets, fairly pricing, also, shout out to Mike, really good and quick customer service."
Effective Feedback Collection: Users appreciate Frill's capability to efficiently gather and manage customer feedback. A community manager mentioned, "Although I'm using Frill for a short period of time, I'm pretty happy with it. Great and functional design, responsive team, and fast deployment of new features."
Feature Limitations in Basic Plans: There are concerns about the constraints in the starter plans. One user pointed out, "The limits are on the lower side for the starting plan, but they've upped the limits on the higher plans so that should suffice I guess."
Limited Customization: Some users have expressed a desire for more customization options, particularly concerning email features. A reviewer stated, "No customized email address. There is a lot of room to grow."
