Fountain Features

I use Fountain to review applications for various positions within our company. I like that we can customize application questions and document upload fields in order to efficiently gather all necessary information in one place. Also, the integrated texting feature makes it easy to communicate with applicants regarding application status, or to schedule interviews. Fountain also allows for the inclusion of video response questions, so I can get a sense of the applicant before arranging for further interviews.

I find that documents I upload into Fountain regularly become unreadable or unable to be opened when I try to transfer them into our internal system, meaning I have to go back to Fountain, download the document to my hard drive, and then manually import it.

Fountain has good integrations with different APIs which allows for a better workflow creation.

The implementation was difficult and we lost our Account Representative in the process. We expected more support than what we received and ended up having to do a lot of self discovery.

I used to like this software because it was easy to use.

There are a few things I don't like about this software. Here are some of them: 1. The latency can be a bit frustrating. 2. I miss the drop down arrow that used to notify me when there was a duplicate application or account.