Flick is a regtech and financial automation platform designed to integrate with existing business systems (such as ERPs and accounting tools) to handle compliance, e‑invoicing, and treasury operations. Its implementation is typically structured to ensure smooth integration with current workflows while meeting regulatory requirements across different regions.
Define deployment approach (cloud or on‑premise integration)
3. Integration & Setup
Connect Flick with ERP, accounting, and banking systems
Set up APIs or connectors for real-time data exchange
Install any required components for system compatibility
4. Configuration & Compliance Setup
Configure tax rules, invoice formats, and reporting standards
Enable country-specific compliance requirements
Set automation rules for financial workflows
5. Testing & Validation
Perform system and integration testing
Validate invoices and reporting with regulatory frameworks
Ensure accuracy and compliance before launch
6. Go-Live & Training
Deploy the system in a live environment
Train users and internal teams
Provide ongoing monitoring and support
Typical Implementation Timeline
Simple implementation: 1–3 weeks
Mid-level deployment: 3–6 weeks
Complex / enterprise rollout: 6–12+ weeks
Customisation
Flick is designed as a highly flexible, enterprise-grade platform that can be tailored to different business environments, especially for compliance, invoicing, and financial operations.
Key Customization Data Points
A. ERP and System Integration
Supports integration with major ERP systems such as SAP, Oracle, Microsoft Dynamics, Infor, Sage, Epicor, Odoo, Zoho, QuickBooks, and Salesforce.
Works with both cloud-based and on‑premise systems, allowing compatibility with existing infrastructure.
B. Tailored Integration Approach
Offers customized integration solutions aligned with each company’s workflows and operational structure.
Designed to adapt to different business processes rather than forcing standard configurations.
C. API-Driven Customization
Provides a unified API that:
Converts invoice data into country-specific formats
Handles submission to tax authorities
Enables deep customization at the data processing and system interaction level.
D. Workflow and Process Flexibility
Supports customization of:
Invoice generation and validation workflows
AP/AR automation processes
Treasury and financial operations
Allows businesses to define approval flows, reporting structures, and automation rules.
E. Multi-Country Compliance Adaptation
Built to support multiple regulatory frameworks across regions such as the UAE, Saudi Arabia, Europe, and Asia.
Adapts to different tax formats, reporting standards, and legal requirements.
F. Infrastructure-Level Flexibility
Can integrate with legacy systems, POS devices, and existing enterprise setups
Suitable for large-scale deployments across distributed environments
Customization Summary
Flick provides:
Broad ERP compatibility
Configurable APIs
Flexible workflows
Multi-country compliance support
Overall, it is highly customizable and well suited for complex enterprise environments.
Additional Costs
Flick follows a custom, enterprise pricing model, meaning costs vary depending on the size, complexity, and requirements of the business.
A. One-Time Setup Cost
ERP integration and initial setup typically start from around 5,000 USD as a one-time fee.
This includes system integration, configuration, and deployment.
B. Annual Subscription Fees
Example pricing indicates starting around 12,000 USD per year for e‑invoicing solutions.
Pricing varies based on:
Number of users
Invoice volume
Modules and countries covered
C. Variable Pricing Factors
Costs depend on:
ERP complexity and number of integrations
Transaction and invoice processing volume
Regulatory regions and compliance requirements
D. Additional or Optional Costs
1. Custom Development and Configuration
Advanced customizations or unique workflows may lead to additional development or consulting charges.
2. API or Transaction Usage
Charges may apply depending on:
Number of API calls
Volume of invoices processed
3. Support and Maintenance
Standard support is typically included in subscription plans
Premium or dedicated support services may incur extra costs
4. Infrastructure Costs
For on‑premise deployments: hardware and hosting costs
For cloud deployments: scaling and usage-based costs
E. Enterprise-Level Considerations
Some plans may include:
Dedicated account management
Integration assistance
Final pricing is usually negotiated based on specific business needs and scale.
Training
Flick provides a combination of documentation, onboarding guidance, and ongoing support to help users successfully adopt and use the platform.
A. Documentation and Developer Resources
Offers comprehensive documentation and API guides covering all modules and integrations
Includes:
Step‑by‑step integration instructions
API references for developers
SDKs for multiple programming languages such as NodeJS, Java, .NET, Python, and PHP
Designed to help technical teams integrate and customize the system efficiently
B. Structured Onboarding and Implementation Support
Provides guided onboarding, especially for compliance-related implementations such as e‑invoicing
Includes:
Integration setup support
Pre-production testing environments
Deployment assistance
Typical onboarding stages:
Development and integration
Testing and validation
Production deployment
C. Help Center and Knowledge Base
Maintains a resource center with:
Getting started guides
Feature-specific instructions
Troubleshooting articles
Covers topics such as account setup, system usage, and analytics
D. Customer Support
Support is typically provided through:
Support desk or ticketing system
Email-based assistance
Implementation support during setup
Enterprise customers may also receive:
Dedicated account management
Specialized integration support
E. Training Materials
Supported through:
Documentation
Demo videos and onboarding guides
Practical examples and use cases
Security Measures
Flick is designed as a compliance-focused platform, and its security approach aligns with financial and regulatory requirements.
A. Regulatory Compliance Focus
Built to meet strict compliance requirements for:
E‑invoicing
Tax reporting
Financial data handling
Ensures secure communication with tax authorities and compliance networks
B. Secure Data Processing and Transmission
Uses structured formats such as XML and JSON for secure data exchange
Supports real-time validation and submission of financial data
API-based communication ensures:
Controlled access
Secure system-to-system data exchange
C. Integration with Enterprise Systems
Integrates with established ERP and financial systems
These systems typically include:
Role-based access controls
Authentication and authorization layers
D. Monitoring and Audit Capabilities
Provides dashboards to track:
Invoice status
Transaction activity
Supports transparency and auditability for compliance purposes
E. Standard Enterprise Security Practices (Implied)
Although not fully detailed publicly, platforms like Flick typically include:
Encrypted data transmission
Secure infrastructure (cloud or on‑premise)
Controlled API access and monitoring
Updates
Flick follows a structured update model, primarily driven by regulatory changes and feature improvements.
A. Regular Feature Releases
Periodic releases introduce:
New compliance modules
Platform enhancements
API improvements
Examples of releases:
July 2023 – Initial platform launch
March 2024 – Malaysia e‑invoicing support
November 2024 – Nigeria compliance module
May 2025 – Unified global dashboard update
B. Regulatory-Driven Updates
Updates are often tied to:
New government regulations
Country-specific tax mandates
Ensures businesses remain compliant without needing major manual changes
C. Centralized Update Management
Updates are managed centrally through:
Platform upgrades
Developer documentation and changelogs
Includes:
Backward-compatible updates
Enhancements without disrupting existing integrations
D. Continuous Improvement
Platform evolves continuously to:
Add new countries and compliance frameworks
Improve automation and analytics
Enhance performance and user experience
Data Ownership and Portability
A. Data Ownership
Flick functions primarily as a processing and compliance platform, not a data creator.
Business data such as invoices, transaction records, and financial information originates from the client’s ERP or accounting system.
Flick processes this data for validation, compliance, and submission purposes.
This indicates that:
The customer retains ownership of all business data.
Flick acts as a data processor or intermediary, rather than a data owner.
B. Data Control and Access
Data is exchanged between the client’s system and Flick through APIs.
Processed information such as invoice status and compliance results can be returned to the client’s system.
Users can monitor transactions and activity through dashboards and reporting tools.
This ensures:
Continuous visibility into data
Operational control within the client’s own systems
C. Data Portability
Flick uses standard data formats such as XML and JSON for processing and exchange.
Its API-based structure allows data to be:
Extracted
Transferred
Integrated with other systems
This supports:
Easy data migration
Interoperability with other platforms
Reduced dependency on a single vendor
D. Compliance-Oriented Data Handling
Because Flick operates in regulated environments such as e‑invoicing, data must be:
Structured
auditable
transferable across jurisdictions
This naturally enforces strong portability and transparency.
E. Privacy and Data Handling
Data collection is limited to what is required for service delivery.
Personal and financial data is handled in accordance with privacy and regulatory requirements.
Emphasis is placed on confidentiality and controlled processing.
Scaling Up / Down
Flick offers flexible scaling options, though the exact structure varies depending on the deployment model.
A. Subscription Flexibility
Users can:
Upgrade
Downgrade
Cancel subscriptions
These changes can be made through billing settings with simple plan modifications.
B. Pricing Adjustment Model
Scaling follows a pro-rated billing system:
Upgrades are charged proportionally for the remaining billing period
Downgrades result in credits applied to future invoices
This allows costs to align with actual usage over time.
C. Modular and Usage-Based Scaling
Businesses can scale the platform by:
Adding new modules (such as treasury or contract management)
Increasing invoice or transaction volumes
Expanding into additional countries or regulatory frameworks
Pricing is influenced by:
Number of users
System integrations
API usage
Transaction volume
D. Enterprise-Level Scaling
Large deployments are usually custom-priced.
Scaling may involve:
Adding more ERP integrations
Expanding across multiple regions
Increasing automation scope
This enables gradual growth without requiring a full system replacement.
E. Plan-Based Scaling
Different configurations support:
Smaller-scale operations
Mid-sized implementations
Large enterprise environments
Plans can be adjusted as needs evolve.
F. Contract Flexibility
Terms and conditions may be updated when needed as part of service evolution.
Contracts are typically tailored to:
Business size
Technical complexity
Compliance requirements
The terms & conditions for contract renewal and cancellation
Contract Renewal and Cancellation Terms
Flick operates on a subscription-based model with structured rules for renewal, cancellation, and refunds. These terms may vary slightly depending on whether the customer is on a standard plan or an enterprise agreement.
A. Contract Acceptance and Updates
Users must accept Flick’s Terms and Conditions before using the service.
The agreement becomes binding upon registration and use of the platform.
Flick reserves the right to modify terms, with updated versions taking effect once published.
B. Subscription Renewal
1. Automatic Renewal
Subscriptions typically renew automatically at the end of each billing cycle (monthly or yearly).
2. Renewal Notifications
For annual plans, users are usually notified in advance:
Around 14 days before renewal
Again about 7 days before renewal
3. Billing Cycles
Available billing options generally include:
Monthly plans
Annual plans
4. Renewal Charges
Renewal payments are typically charged automatically based on the selected plan.
C. Cancellation Terms
1. How to Cancel
Users can cancel subscriptions through:
Account settings → Billing → Cancel subscription
2. Access After Cancellation
After cancellation:
Access remains active until the end of the current billing period or trial
3. Effect of Cancellation
No further charges after the current cycle ends
Service continues until the paid period expires
D. Refund Policy
1. General Rules
Services are generally:
Non-refundable
Non-transferable
2. Exceptions
Limited refund scenarios may include:
Technical issues
Early cancellation after trial
3. Refund Windows
Monthly plans:
Full refund shortly after trial ends
Partial refunds within a short period (e.g., up to 14 days)
Yearly plans:
Full refund within a short early window
Partial refund possible within a limited period
4. Renewal Refunds
Renewal payments are generally not refundable.
E. Plan Changes (Scaling Within Contract)
Users can upgrade or downgrade plans at any time
Billing adjustments are:
Pro-rated for upgrades
Credited for downgrades
F. Account Suspension or Termination
Flick may suspend or terminate accounts in cases such as:
Violation of terms
Unauthorized use
Users are responsible for maintaining account security
G. Enterprise Contract Considerations
Enterprise customers may have:
Custom renewal cycles
Negotiated cancellation terms
Tailored service-level agreements
Compliance
Flick is built as a compliance-focused platform for e‑invoicing and financial automation. It aligns with multiple international and country-specific regulatory frameworks.
A. Peppol Standards
Flick is a Peppol-certified Access Point provider.
Enables:
Standardized electronic document exchange
Cross-border interoperability
Uses standardized formats such as UBL/XML for invoices and documents.
B. UAE Federal Tax Authority (FTA) Compliance
Provides solutions aligned with UAE e‑invoicing mandates
Recognized as an Accredited Service Provider (ASP) for UAE compliance.
Supports:
Structured invoice formats (PINT-AE)
Real-time validation
Reporting to tax authorities
C. Ministry of Finance (UAE) Framework
Designed to comply with national digital invoicing frameworks
Supports models such as:
Digital Continuous Transaction Controls (DCTCE)
D. Country-Specific Compliance Support
Flick supports regulatory requirements across multiple regions, including:
