eZee Absolute
By eZee Absolute
eZee Absolute is a flagship product of eZee Technosys, a leading provider of hospitality technology solutions founded in 2005 and headquartered in Surat, India. The company specializes in cloud-based hotel management systems designed to streamline operations for hotels, resorts, B&Bs, hostels, and restaurant chains. eZee’s solutions are recognized globally for their compliance with regional standards and their ability to enhance guest service and profitability for property owners.
eZee Technosys was established by two computer science graduates and began with a single desktop-based property management system. Over the years, the company expanded its offerings to include a suite of integrated hospitality solutions. Its growth trajectory has been marked by consistent innovation, global expansion, and a customer-first philosophy. Today, eZee serves over 13,000 customers in more than 160 countries, making it one of the world’s top hotel PMS providers.
eZee has maintained financial independence for much of its history, reinvesting profits into product development and company assets, which has kept it debt-free and financially robust. The company’s financial strength has been recognized and rated as “Strong” by Standard & Poor’s and “3A” by Crisil, indicating top-tier stability. In 2019, eZee’s growth and innovation attracted significant investment when Yanolja, South Korea’s leading OTA and hotel PMS technology company, acquired a stake in the company. Yanolja’s backing, along with support from global investors such as Singapore’s GIC Pte. and Booking Holdings, has further strengthened eZee’s financial and strategic position.
eZee Absolute is an all-in-one, cloud-based property management system (PMS) that automates daily hotel operations, including reservations, front desk, housekeeping, billing, rate and revenue management, and guest engagement. The platform supports multi-property management, integrates with over 650 third-party tools, and offers a mobile app for remote management. Key features include real-time channel management, dynamic pricing, automated guest communications, a guest self-service portal, and extensive reporting and analytics. The system is designed for both small independent properties and large hotel chains, with scalable subscription plans and a focus on ease of use and rapid onboarding.
The strategic partnership and partial acquisition by Yanolja in 2019 marked a turning point for eZee, enabling access to advanced technologies like IoT, blockchain, and AI. This collaboration has led to the development of fully automated hotel technology platforms and expansion into new markets, especially in the Asia-Pacific region. eZee has also invested in startups, such as Travinns Technology LLC, to broaden its reach in revenue management and related services.
Recent years have seen eZee Absolute integrate artificial intelligence for automation and guest engagement, enhance its mobile capabilities, and expand its suite of integrations. The platform has been recognized for its ease of use, comprehensive feature set, and customer support, earning multiple awards from Gartner Digital Markets in 2024 for best hotel front desk software and vacation rental management.
eZee fosters an employee-centric culture that emphasizes open communication, innovation, and personal growth. The company values transparency, recognition, and diversity, encouraging team members to contribute ideas and take ownership of their work. Its global team is described as young and dynamic, with a strong focus on client satisfaction and continuous learning. eZee also invests in professional development and provides opportunities for employees to work internationally.
eZee Absolute’s user base is diverse, with a majority (68%) of customers being small businesses, 26% medium-sized, and 6% large enterprises. The platform is most popular in the hospitality sector, especially among hotels, resorts, and B&Bs, with significant adoption in the United States and India. eZee’s community includes over 2,000 companies, and the company supports its users with 24/7 live support, free trials, and a global network of 200+ resellers. User reviews consistently praise the product’s value for money, comprehensive features, and responsive customer service.
