Enghouse CCaaS

Name: Enghouse CCaaS
Brand: Enghouse Interactive
SKU: 6317012509fb84d1187f7973
Rating: 4.4 (134 reviews)

Pricing Overview

Enghouse CCaaS offers a flexible pricing model based on concurrent licensing, making it accessible to businesses of various sizes. According to the information provided, the standard package for Enghouse CCaaS is priced at $109 USD per concurrent agent. This voice-centric contact center solution includes advanced routing capabilities. The pricing structure allows organizations to optimize their costs by paying only for the maximum number of agents working simultaneously rather than for each individual user.

Enghouse CCaaS Pricing

View Pricing Plans

Standard
$ 109
Per User Per Month
Last updated on: 11th Nov 2024
- A voice-centric contact center with advanced routing capabilities
- Per Concurrent Agent Price
- Voice/voicemail
- Integrated Softphone
- Callback (IVR and Web)
- Self-service IVR
- Reporting and Dashboards
- Audio Recording
- Recording Storage : 90 Days
- Supervisor Agent Assistance
- Low-code Call Flow Design
- Post Call Survey
- Quality Management/Event Search & Playback
- UC Connectors
- 24/7 Support
- API Access
Advanced
$ 139
Per User Per Month
Last updated on: 11th Nov 2024
- An omni-channel contact center for the best customer experience
- Per Concurrent Agent Price
- Voice/voicemail
- Integrated Softphone
- Chat
- Email
- Video
- Callback (IVR and Web)
- Self-service IVR
- Reporting and Dashboards
- Audio Recording
- Screen Recording
- Recording Storage : 90 Days
- Supervisor Agent Assistance
- Low-code Call Flow Design
- Post Call Survey
- Quality Management/Event Search & Playback
- Quality Management/Agent Evaluation
- UC Connectors
- 24/7 Support
- API Access

Enghouse CCaaS

Pricing Overview

Enghouse CCaaS Pricing

Standard

Advanced

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