Energis.cloud

The implementation process for Energis.cloud is designed to be fast, simple, and require minimal IT effort, emphasizing Effortless Onboarding and rapid time-to-value for customers.

1. Effortless Onboarding: The platform is configured for quick adoption, coming pre-loaded with powerful energy applications, a rich library of predefined KPIs, and a wide range of data connectors.
2. No Lengthy IT Projects: The solution avoids the need for complex or lengthy internal IT projects and setup, allowing customers to get the system operational quickly.
3. Expert Services: The initial setup includes access to Expert Services for smooth onboarding and tailored guidance, ensuring customers are positioned to achieve maximum value from the platform promptly.
4. Data Migration: Energis.cloud offers specialized migration services to help customers move from older energy management software, ensuring the entire process is executed without any loss of valuable historical energy data.
5. Autonomous Setup: Users are quickly trained in Self-Care tools, giving them the capability to configure, manage, and adapt many aspects of the solution independently right after the initial setup.

Energis.cloud is highly flexible, supporting tailor-made solutions through a modular architecture and specialized customization tools that grant users a high degree of autonomy.

1. Modular Selection: Customers can choose specific Modules and applications that align with their exact requirements, paying only for the functionalities they need, such as Consumption Monitoring or PV Monitoring.
2. SelfCare Builder: The platform includes SelfCare BUILDER certification and tools, which unlock advanced features enabling users to create their own applications, KPIs, alert rules, and user roles.
3. Custom Branding: Customisation Add-ons are available to ensure complete alignment with corporate identity, allowing personalization of the user interface with company logos, colors, and welcome messages.
4. API Integration: The solution offers extensive API Integration to ensure seamless data synchronization with other software systems, allowing the platform to feed energy performance data into external applications for greater workflow automation.
5. Tailor-Made EMS: Energis.cloud specializes in building tailor-made Energy Management Systems (EMS) solutions, particularly for industrial clients, to integrate all energy-consuming processes into a unified, customized platform.

The cost structure is based on a flexible, pay-as-you-need model focusing on modules and data points, with maintenance being low due to the platform's automation capabilities.

1. Module-Based Pricing: The core pricing is determined by the specific Modules chosen and the number of Data Points required, allowing customers to scale their subscription based on actual utility.
2. Initial Setup Fee: There is an Initial Setup cost for getting the platform configured, which is often bundled into quick-start packages like the Starter Pack.
3. Optional Services: Customers can complete their package with Optional Services such as specialized training certifications (e.g., SelfCare PRO) or dedicated Technical Assistance for complex configurations.
4. Low Maintenance: The platform is designed for minimal setup and maintenance, as it automates workflows like reporting, dramatically reducing the reporting time and effort traditionally required in manual systems.
5. Training Costs: Specific, advanced training like SelfCare PRO Training and SelfCare BUILDER Certification are available services, representing potential additional costs to unlock progressive levels of user autonomy and platform capability.

Energis.cloud offers comprehensive training to drive customer autonomy (Self-Care) and backs this up with expert, dedicated technical support and assistance services.

1. Tiered Training: Training is offered in a tiered structure, including SelfCare STARTER Training for initial use and subsequent SelfCare PRO and SelfCare BUILDER Certifications for advanced capability and customization.
2. Autonomous Learning: The platform promotes self-training through accessible online documentation and video tutorials, allowing users to maintain and update their setup independently.
3. Dedicated Support: Customers typically gain access to Technical Support services, including online support and a Service Desk, to resolve issues and maintain operational performance.
4. Technical Assistance: For complex needs, Technical Assistance is offered, providing access to an Energis.cloud specialist who assists in extending the solution, making specific configurations, or helping during periods of high workload.
5. Tailored Programs: Training programs are tailored to the customer's needs to ensure every team member, from field operators to decision-makers, can use the platform effectively and achieve maximum value.

Data security is a high priority, with compliance to international standards and advanced, dedicated security tools used to ensure data integrity, storage, and web application protection.

1. ISO 27001 Compliance: Energis.cloud is hosted in a secured environment that is compliant with the ISO 27001 information security standard, demonstrating adherence to best practices in data management.
2. EU Data Storage: All customer data is stored and operated on physical servers located within the European Union (EU), ensuring compliance with strict European data regulations.
3. Daily Backup: A comprehensive daily backup process is implemented for customer data, ensuring business continuity and reliable data recovery in case of system failures or security incidents.
4. Security Modeling Tools: The company leverages advanced tools like the SSM (Spyderisk) Tool to assess threats, risks, and interfaces within the solution, proactively identifying vulnerabilities and fortifying web application security.
5. Real-time Alerting: The Keenai Tool is integrated to achieve standardization, centralization, and real-time alerting for security threats, allowing users to visualize and report on potential risks.

Energis.cloud follows a strategy of regular platform updates, indicated by sequential release numbers, to continuously enhance flexibility, user-friendliness, and introduce major functional components.

1. Regular Releases: The platform demonstrates a consistent history of development and updates, evidenced by sequential major releases (e.g., 5.2, 6.1, 7.2, 8.1, etc.) that introduce new features and improvements.
2. Functional Enhancements: Updates often focus on significant functional improvements, such as the introduction of utility bill management modules or revisions to the dashboarding and reporting tools for better user experience.
3. Feature Enrichment: New releases focus on enriching the platform with features aimed at efficient management of large portfolios, including tools like asset filters, spatial aggregation, and interactive map functionality.
4. User Autonomy in Maintenance: Users are empowered to maintain and update their current setup independently using available online documentation and video tutorials, reducing the need for vendor intervention for minor changes.
5. Focus on Scalability: Updates frequently enhance the platform's ability to handle large portfolios, ensuring continued scalability and high performance as the customer's energy management needs grow.

Energis.cloud maintains a clear policy that customers retain full ownership of the data uploaded to the platform, with mechanisms in place for easy data integration and retrieval.

1. Customer Data Ownership: Energis.cloud explicitly confirms that the customer, not the platform, is the sole owner of their data put into the system.
2. Storage for Analysis: The platform’s role is defined as storing the data for the customer to analyze and derive value from it, without claiming any proprietary rights over the raw information.
3. API Access: API Integration is available as an add-on, ensuring high data portability by allowing customers to fluently access and synchronize their energy performance data with other software systems.
4. Data Synchronization: Integration services are offered to synchronize data between the platform and the customer's existing data lakes or other software, ensuring continuity and system compatibility.
5. Quality Assurance: The platform includes features to help assure data quality, such as "No data alerts" and capabilities for correcting erroneous data based on pre-defined rules, enhancing the usability and integrity of the owned data.

The platform is inherently scalable, designed to support thousands of sites and large data loads, with flexible, modular commercial terms that allow customers to easily adjust their usage to match business growth or contraction.

1. Scalability Architecture: The platform is built to deliver a sound and comprehensive suite of components that ensure scalability, flexibility, and high performance, capable of supporting thousands of sites internationally.
2. Pay-for-What-You-Need: The commercial model allows clients to start fast and grow big by paying only for what they need, enabling easy scaling up by adding more Modules or specifying higher numbers of Data Points.
3. Contract Optimization: The solution includes tools like Contract Power Optimisation that can be applied on a large scale, quickly, and automatically to all sites in a portfolio, making large-scale management efficient.
4. Site and Meter Management: Users can manage and scale the solution themselves by leveraging SelfCare capabilities to add new sites and meters to the existing configuration autonomously.
5. Flexible Module Addition: Scaling up is managed by choosing and activating additional Monitoring, Efficiency, or Remote Control Apps as needed, avoiding large, monolithic license changes.

While specific notice periods require a review of the contractual documentation (Terms of Use), the relationship is governed by formal contractual relationships where intellectual property remains strictly with Energis SA.

1. Terms of Use Governance: All contractual relationships between Energis SA and the User are governed by the established Terms of Use, which apply to any use of the platform.
2. IP Ownership Retention: Energis SA strictly retains all intellectual property rights relating to Energis.cloud, including the Service, documentation, and content; the User is only granted a license to use the service.
3. Service Licensing: The User is granted a License for the Service, which comes with strict limitations, such as not being allowed to license, sublicense, sell, or modify the Service or create derivative works.
4. Modification Rights: Energis SA reserves the right to modify the general Terms of Use at its reasonable discretion from time to time, with continued use by the client signifying acceptance.
5. Contract Optimization Support: Although not a legal term, the platform supports better contract management by helping users optimize energy supplier contracts through data analysis, reducing hidden costs due to sub-optimal supplier terms.

Energis.cloud is designed to help clients meet major international and industry-specific compliance requirements, focusing on energy management, security, and savings verification.

1. ISO 50001 Support: The platform actively supports client efforts toward achieving and renewing ISO 50001 certification by streamlining reporting, providing actionable data, and automating required analysis.
2. ISO 27001 Certified Environment: The hosting environment meets the ISO 27001 information security standard, ensuring that the client's data is stored and managed within a globally recognized secure framework.
3. IPMVP Compliance: The platform enables the precise calculation of energy savings, ROI, and CO2 in compliance with IPMVP (International Performance Measurement and Verification Protocol) guidelines, which is critical for Energy Performance Contracts (EnPCs).
4. Regulatory Monitoring: A key feature of the platform is simplifying regulatory monitoring and reporting, helping businesses stay compliant with various energy-related mandates.
5. Data Localization: Data is stored on servers within the EU, which helps clients meet regional data sovereignty and regulatory requirements such as GDPR (General Data Protection Regulation).