Empolis Service Express
By Empolis Information Management
Empolis Service Express is a comprehensive customer service platform that enables support agents and field service technicians to provide excellent service in an entirely new way. Employees, regardless of their level of expertise, find all relevant information in seconds or are guided step-by-step to a solution with guided troubleshooting. The Field Service App ensures that service technicians always have the most up-to-date documents and access to all functions, even when they are not connected to the internet. Remote support capabilities round out the ready-to-use cloud solution, which lowers service costs, increases sales potential, secures newly generated service knowledge, and enables continuous development of company-wide knowledge management.
With the aid of Empolis, businesses may examine both structured and unstructured data and use the information acquired to make business decisions.
Seller
Empolis Information Management
Knowledge Base Management
Live Chat
Performance Metrics
Self Service Portal
Cataloging/Categorization
Communication Management
Content Management
Customizable Fields
Free
Per User Per Month
$ 12.63
Per User Per Month
$ 21.12
Per User Per Month
$ 47.65
Per User Per Month
$ 58.26
Per User Per Month
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