Ekhosoft is a Canadian industrial software company focused on Operational Performance Management (OPM). Its flagship product, Ekho, centralizes plant-floor and business-system data into a single source of truth, providing real-time visibility into production, downtime, quality, and OEE (Overall Equipment Effectiveness). The company positions Ekho as “more than dashboards,” emphasizing collaboration, logging, and continuous-improvement workflows across operators, supervisors, and executives. Public-facing materials cite measurable outcomes such as reduced downtime and rejects and increased OEE.
Ekho has been adopted across process and discrete manufacturing segments—including food & beverage, chemicals, pulp & paper, FMCG—and supports cloud or on‑premises deployment with 24/7 support and multi-plant scalability.
Ekhosoft traces its beginnings to January 1, 2000, when it was launched by founders Patrick Ramsey and Yannick Galipeau who sought a more flexible, configurable, user‑friendly way to leverage real‑time plant data. Over more than two decades, Ekhosoft grew from a small Canadian developer to an international provider serving the Americas, Europe, APAC, and China. The company sharpened its focus on performance improvement, evolving Ekho into a cloud-based OPM suite covering production, downtime, quality, analytics, dashboards, and KPIs.
Ekho is an event‑driven OPM platform with breadth across the operational lifecycle:
Collaborative environment for communications and logging so teams can share production issues in real time, prioritize losses via intuitive dashboards, and measure improvement initiatives.
Ekho is offered cloud‑based (Ekho Cloud) and on‑premises, enabling faster deployment and time‑to‑value for enterprises seeking to digitize operations and go paperless.
Ekhosoft’s most significant corporate action was its acquisition by Power Factors (2016), followed by Power Factors’ acquisition by Vista Equity Partners (2020). While not an acquisition Ekhosoft itself made, this shift enabled deeper resources for product development and enterprise security practices. On expansion, public announcements highlight large-scale deployments and partnerships, e.g., Syensqo (2024) adopting Ekho to monitor OEE across 41 production units in 13 plants worldwide—a signal of Ekho’s scalability across multi-site networks.
Ekhosoft maintains a “News & Insights” and “Product Release” cadence; a prominent milestone was the launch of Ekho Cloud (July 7, 2021) to speed deployment for CPG and food & beverage manufacturers. Beyond platform updates, Ekhosoft’s content in 2025 emphasized digitizing HACCP plans, CIL (Clean, Inspect, Lubricate) routines, and inspection workflows through Ekho Klarity—illustrating continued feature work around digital forms, validation, operator guidance, and quality integration.
Ekhosoft also announced achieving SOC 2 Type II attestation (2023), underscoring ongoing investment in security controls and auditability—critical for cloud customers handling sensitive manufacturing data.
Ekhosoft describes itself as an agile software development company—“big enough to make an impact, but small enough to move quickly”—with a team that is “bold and ingenious” and customer‑centric. Post‑acquisition, the company emphasizes continuous improvement and collaborative service delivery, backed by consultants and implementation personnel, and augmented by engineering/consulting partners where needed.
The tone across Ekhosoft’s materials highlights operator empowerment, cross‑functional collaboration, and measurable improvement, reflecting a culture oriented toward practical outcomes on the shop floor rather than abstract analytics.
Ekhosoft cites adoption by “500+ companies” using its services, spanning process industries (pulp & paper, mining & minerals, chemicals, oil & gas) and a growing presence in food & beverage and consumer packaged goods—segments where real‑time quality and compliance reporting are crucial.
