eHopper POS
By eHopper POS
eHopper is a software development company headquartered in New York, NY, specializing in point-of-sale (POS) software solutions primarily for small to medium businesses in retail, hospitality, and quick-service restaurants. It provides an all-in-one POS and payments platform designed to help small businesses run efficiently by integrating payments, inventory management, order management, customer relationship management (CRM), e-commerce, and loyalty programs. The software operates on multiple platforms including Windows, Android, and iOS, and is designed to work with hardware from leading companies like Samsung and PAX Technologies. eHopper also offers merchant services integration and live support, making it a complete end-to-end solution for small businesses globally.
Founded nearly 15 years ago, eHopper was launched to address common challenges small businesses face: budget constraints and time management difficulties associated with expensive and complicated POS systems. The company adopted a freemium model allowing small businesses to try the software without upfront commitment, emphasizing simplicity, ease of transition from traditional registers or other POS systems, and equipment agnosticism so users can integrate their own devices.
eHopper is a privately held company, well-funded by shareholders. the company has indicated plans to seek additional investment once it surpasses competitors in functionality and usability. The focus is currently on product development and market penetration, especially in segments like Food Trucks and small retail outlets.
Hopper has made acquisitions. Its growth strategy appears focused on organic expansion and continuous product development within its existing offerings. The company integrates its software with well-known hardware manufacturers and merchant service providers rather than acquiring technology or companies.
Recent feature developments focus on enhancing omnichannel capabilities (e.g., integrated e-commerce), payment processing options including free processing with cash discounts or credit surcharges, multi-register synchronization, and expanded integrations with accounting platforms like QuickBooks. The company also keeps evolving its mobile support and cloud capabilities for better real-time data security and access.
eHopper positions itself as deeply committed to the success of small business owners worldwide. Its culture emphasizes simplicity, cost-effectiveness, and reliability to reduce the operational burden on small merchants so they can focus on growth and customer service. The company prides itself on excellent customer care, live support, and a large knowledge base for easy self-service. It also values providing flexible, vendor-agnostic solutions that empower businesses globally to "dream big and work smart.
eHopper caters primarily to small independent retailers, quick-service restaurants, cafes, vape shops, and increasingly mobile businesses like food trucks. With thousands of monthly new users and a reputed freemium model, it has built an active community of small business owners relying on its solutions worldwide. The company’s growth relies heavily on word of mouth, positive user reviews, and social media. Reseller partnerships also help extend its reach by allowing third parties to sell its solution integrated with existing merchant services.
