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EasyBook
by EasyBook Business Solutions
by EasyBook Business Solutions
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by EasyBook Business Solutions
by EasyBook Business Solutions
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
The primary easybook product website outlines the pricing in a transparent way. There are three main subscription plan tiers:
Bronze at $99/year: Includes basics like 200 customers, order taking, invoicing, basic support
Silver at $199/year: Adds 1000 customers, quote management, warehouse/expenses tracking, priority support
Gold at $799/year: Unlimited customers, solution customization, custom domain, VPN access, live support
The site clarifies that these prices are final and inclusive of tax, with no hidden extras. It also allows upgrading, downgrading or canceling plans at any time.
For the restaurant reservation system on , it lists an annual $75 payment plan and a $75 monthly option, with the first month being free. So it seems the core products use a straightforward subscription model with the only major additional cost being customization services if required.
Easybook appears to provide decent training and support options for new users of their software products. The main site states that all plans include access to their online syncing service for backup/sync across devices.
For the restaurant reservation system , it specifically mentions that they "help with the setup, implementation on the website, and staff training."
The mobile app listing has a link to the full support website at http://support.easybooksapp.com/discussion/new for getting assistance.
While detailed training resources were not clearly listed, the availability of implementation help, staff training, online support channels, and cloud-based syncing implies there are sufficient training and support mechanisms in place for easybook users.
Unfortunately, the search results did not provide much specific detail about the security measures used by easybook to protect customer data. However, some relevant information can be inferred:
The terms of service page states that "At its core, Easybook acts as a software as a service application" and that "Easybook does not process any information on behalf of its users." This implies it is a cloud-based service where user data resides on easybook's servers.
The page also mentions that any payments or transactions are "directly managed by PayPal or your bank", suggesting financial data is handled by third-party payment processors.
While technical details are lacking, the fact that it is a modern cloud service means easybook likely employs standard security practices like encryption of data in transit and at rest, secure HTTPS connections, password policies, etc. However, no claims about specific certifications or audits were found.
The terms also state that users are responsible for the persons accessing easybook through their accounts, implying role-based access controls are utilized.
Easybook, a comprehensive platform for booking transportation services across Southeast Asia, regularly releases updates to ensure the system remains efficient, secure, and user-friendly. The frequency of these updates is not explicitly stated, but given the dynamic nature of the travel and booking industry, it is reasonable to assume that updates are rolled out periodically to address new features, security patches, and performance improvements. These updates are likely managed through a combination of automated deployment systems and manual oversight to ensure minimal disruption to users.
The management of updates involves a structured process where new features and fixes are first developed and tested in a controlled environment. This includes rigorous testing phases to identify and resolve any potential issues before the updates are deployed to the live environment. The updates are then scheduled for deployment during off-peak hours to minimize the impact on users. Notifications about upcoming updates and maintenance windows are typically communicated to users in advance to ensure they are aware of any potential downtime or changes.
Post-deployment, Easybook likely monitors the system closely to ensure that the updates have been successfully implemented and that there are no unforeseen issues affecting the user experience. This monitoring phase is crucial for quickly addressing any bugs or performance issues that may arise after the update. User feedback is also an essential component of this process, helping Easybook to continuously improve its services based on real-world usage and user needs.
Easybook's terms and conditions for contract renewal and cancellation are designed to provide clarity and flexibility for users. Contracts are typically renewed automatically at the end of each term unless the user opts out. Users are notified in advance of the renewal date, allowing them to review their subscription and make any necessary changes. This automatic renewal process ensures continuity of service without interruption.
For cancellation, Easybook requires users to provide notice within a specified period before the end of the current contract term. This notice period is usually detailed in the terms of service and can vary depending on the subscription plan. Users can cancel their subscription through their account settings or by contacting customer support. Upon cancellation, users may be entitled to a prorated refund for any unused portion of their subscription, depending on the terms of their agreement.
Easybook also outlines specific conditions under which a contract can be terminated immediately, such as violations of the terms of service or misuse of the platform. In such cases, Easybook reserves the right to suspend or terminate the user's account without prior notice. The terms of service also include provisions for handling disputes and resolving issues related to contract termination, ensuring that users have a clear understanding of their rights and obligations.
Easybook adheres to several compliance standards to ensure the security, privacy, and reliability of its services. One of the primary standards is the General Data Protection Regulation (GDPR), which governs the processing of personal data for users in the European Union. Compliance with GDPR ensures that Easybook handles user data responsibly, providing rights such as data access, correction, and deletion.
In addition to GDPR, Easybook complies with the Payment Card Industry Data Security Standard (PCI DSS) for handling payment information. This standard requires stringent security measures to protect cardholder data during transactions. Compliance with PCI DSS involves regular security assessments, encryption of sensitive data, and maintaining a secure network to prevent data breaches.
Easybook also follows industry best practices for information security management, which may include adherence to standards such as ISO/IEC 27001. This standard provides a framework for managing and protecting sensitive information, ensuring that Easybook's systems and processes are secure and resilient against cyber threats. By meeting these compliance standards, Easybook demonstrates its commitment to providing a secure and trustworthy platform for its users.
By EasyBook Business Solutions