EagleView
by EagleView Technologies
by EagleView Technologies
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by EagleView Technologies
by EagleView Technologies
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
Given the nature of EagleView's offerings, which include geospatial software, aerial imagery, and analytics, the implementation process likely involves initial consultations, system integration, data configuration, and user training. The duration of implementation can vary based on the scope of the project and the specific needs of the client.
Aerial Imagery and Property Data: Clients can choose from different types of imagery and data details according to their requirements.
File Types and Integration: EagleView provides reports in multiple formats such as PDF, XML, JSON, and DXF, which can be integrated into third-party applications and workflows.
EagleView Assess™: Offers virtual inspections with autonomous drones and damage detection software, which can be customized based on the client's operational needs.
Pricing Structure: EagleView's pricing varies depending on the type of report and the size of the property being assessed. For example, residential reports can range from $35 for properties under 20 squares to $75 for properties over 40 squares. Commercial reports are priced at $100.
Expedited Service Fees: There is mention of a fee for expedited delivery of reports. This suggests that while standard report delivery might be included in the base price, obtaining reports faster than the standard turnaround time could incur additional costs.
Subscription and Maintenance: Software platforms like EagleView typically offer subscription-based access which may include ongoing maintenance and support as part of the subscription fee. Any additional support or advanced customer service options might come at an extra cost.
Integration and Customization Costs: If customization or integration with other systems is required, this could also lead to additional costs. These services often involve technical work that goes beyond standard setup.
Training Costs: If specialized training is required beyond basic user onboarding, there might be fees associated with in-depth training sessions or materials.
Live Webinars: EagleView hosts live training sessions that cover various topics, including disaster management, best practices for workspaces, and creative use cases for their cloud solutions. These webinars are designed to help users deepen their understanding of EagleView's tools and applications.
Virtual Classroom Training: EagleView provides virtual classroom training, which allows users to learn on their schedule. This training helps customers get the most out of their Pictometry® imagery and other EagleView products.
Video Tutorials: EagleView offers a variety of video tutorials that include overviews and how-to guides. These videos are accessible through their CONNECT resources and cover topics such as using EagleView imagery in different applications, navigating the software, and making measurements.
Product Information and FAQs: Detailed product information and frequently asked questions are available to help users understand and troubleshoot common issues. This information is accessible through EagleView's CONNECT resources.
Support Center: EagleView's support center provides additional help and training options, including tutorial videos, operation guidance, and a quick start guide. This center is designed to assist users in quickly finding solutions to their queries and enhancing their ability to use EagleView products effectively.
Dedicated Support: For more direct assistance, users can contact EagleView's support team via email or phone. The support links and contact information are typically provided on their website and through their user portals
EagleView likely employs robust security measures to protect data, considering the nature of the geospatial and property data it handles. This would typically include data encryption, secure data storage, and possibly regular security audits to ensure the protection of client data.
it is typical for such companies to update their datasets and software periodically to ensure accuracy and incorporate the latest technological advancements. These updates are likely managed through EagleView's cloud-based platforms, ensuring seamless delivery to users.
EagleView's policy on data ownership and portability allows customers to retain ownership of their data. Customers have the flexibility to export their data, facilitating portability and compliance with data protection regulations. This ensures that users can manage their information according to their needs and transfer data between systems as required.
EagleView's services are designed to be scalable, accommodating changes in an organization’s needs. This flexibility allows customers to adjust their usage of EagleView's products and services based on their current requirements, ensuring that they can scale up or down without significant disruptions or additional costs.
EagleView's terms and conditions for contract renewal include automatic renewal clauses unless the customer opts out or cancels the service prior to the renewal date. Customers are usually notified in advance of the upcoming renewal to give them ample time to decide whether to continue or discontinue the service.For cancellation, customers can cancel or suspend their membership at any time by contacting customer service during business hours. However, there is no refund for unused points or services once the order is filled. Upon termination, the final bill will be adjusted based on actual usage, and any overpayment will be refunded within thirty days
EagleView software meets various compliance standards to ensure data security and privacy. This includes adherence to industry regulations concerning the handling and protection of geospatial and property data. While specific standards such as GDPR or HIPAA are not mentioned, EagleView likely complies with relevant federal and state regulations applicable to aerial imagery and data processing.
By EagleView Technologies