dualmon

Dualmon LLC is a privately held SaaS company that provides remote access, remote support, and online meeting solutions. Its core mission is to make powerful remote connectivity tools simple and affordable for individuals and businesses. The company emphasizes reliability, security, and ease of use, offering both free and paid plans for personal and enterprise use. Headquarters: Glendale, California, USA.

Dualmon provides an all-in-one remote access platform with:

• Remote Desktop Access: Secure, 24/7 access to PCs and Macs from any device.

   

• Remote Support (Assist): On-demand attended sessions for troubleshooting.

   

• Enterprise Tools: Bulk deployment, concurrent sessions, IP whitelisting, usage reporting.

   

• Collaboration Features: Screen sharing, chat, online meetings, session recording.

   

• Security: End-to-end encryption, two-factor authentication, screen blanking, input blocking.

• Core Values: Simplicity, reliability, affordability, and customer-centric service.

   

• Culture: As a small, privately-held firm, Dualmon emphasizes personalized support, rapid response, and trust-based relationships with clients.

• Target Audience: IT professionals, MSPs, SMBs, and individuals needing remote access.

   

• Industries Served: IT services, healthcare, engineering, and general business.

   

• Community Engagement: Active on social media (Twitter, Facebook, YouTube) and provides a knowledge base, FAQs, and tutorials.