Functionality: The usage reports and collaborative features are highlighted as fantastic tools that enhance the overall experience.
Efficiency: The platform significantly streamlines the due diligence process, allowing for efficient document management and secure sharing.
Security Features: Users commend the advanced security options, including granular permissions and robust encryption, which ensure data protection at all times.
Customer Support: Drooms' customer support is frequently praised for being responsive, helpful, and pleasant to work with.
Ease of Use: Many users appreciate the intuitive user interface of Drooms, which makes it easy to navigate and manage large volumes of documents efficiently.
Indexing: Changing the index number within a folder is not very easy, as users cannot drag files within a folder to another index number.
Offline Access: A few users have noted that offline access to documents could be improved, especially in situations where internet connectivity is an issue.
Authorization Issues: There are complaints about the complexity of managing user authorizations, requiring users to delete and re-manage access.
Document Handling: Some users find the handling of documents to be slow and awkward, which can be frustrating during transactions.
