Documo is a privately held software company headquartered in Wilmington, Delaware, founded in 2014. It specializes in secure, HIPAA-compliant cloud fax and document workflow solutions designed primarily for organizations handling highly sensitive information in regulated industries such as healthcare. The company offers cloud fax APIs, document interoperability, workflow management, and automation tools that help organizations optimize and secure their document workflows while ensuring regulatory compliance like SOC2 and Sarbanes-Oxley. Documo emphasizes scalable reliability, security, and user-friendly interfaces, with extensive API support for integration into EMR, EHR, ERP, and other software systems.
Documo was founded in 2014 and incorporated officially in 2017 to address healthcare’s fax and document workflow challenges. The company grew from serving small providers to large enterprises, reaching 100 customers by 2018 and 1,000 customers by 2020. Leadership changes include the appointment of Denis Whelan as CEO in 2023. Documo launched its proprietary fax network in 2024 and expanded its product suite with Intelligent Document Processing (IDP) and eSign capabilities in 2025.
Documo has raised growth investments through Series A and Series B rounds, with Series A funding from Arthur Ventures and Series B from Radian Capital
Cloud fax API with developer-friendly extensive documentation supporting Ruby, NodeJS, Python, PHP, and CURL.
Fax ATA devices that connect analog fax machines to internet services, eliminating the need for dedicated phone lines.
Workflow management tools facilitating paperless document workflows, improving efficiency, security, and environmental friendliness.
Compliance with SOC2, HIPAA, and Sarbanes-Oxley regulations.
Proprietary fax network launched in 2024 to enhance reliability and security.
The company has expanded its product line organically by launching its proprietary fax network and adding IDP and eSign features recently, broadening its scope beyond fax to more comprehensive document workflow automation
ocumo’s proprietary fax network, which enhances the security and reliability of fax transmissions. In 2025, Documo introduced Intelligent Document Processing (IDP) and eSign functionalities, enabling automated data extraction from documents and seamless electronic signing, respectively. These features position Documo as a more integrated document workflow platform beyond traditional fax services.
Doing what they say to build trust.
Consistently wowing and delighting customers and teammates.
Proactive ownership to solve issues responsibly.
Gritty achievement, meaning perseverance through challenges.
Documo serves a diverse customer base ranging from small healthcare providers to large enterprises in regulated industries. By 2020, it had reached 1,000 customers. Its user base includes healthcare organizations, healthtech companies, and other regulated sectors requiring secure document workflows. The company supports its users with complimentary onboarding and extensive developer resources, fostering a community of developers and enterprises integrating its APIs. Documo has received positive user reviews, including dozens of 5-star ratings on G2, reflecting high customer satisfaction with its security, reliability, and ease of use.
