Cybereason Defense Platform
By Cybereason
Initial Consultation:
Assessment and Planning:
Duration: 1-2 weeks
Deployment Preparation:
Duration: 1 week
Installation and Configuration:
Duration: 1-2 weeks
Integration and Testing:
Duration: 1-2 weeks
Training and Onboarding:
Duration: 1 week
Go-Live and Monitoring:
Duration: 1 week
The typical implementation process for Cybereason Defense Platform takes about 6-8 weeks from start to finish.
Flexible Deployment Options:
Description: Cybereason can be deployed on-premises, in the cloud, or in a hybrid environment, allowing organizations to choose the best fit for their infrastructure.
Integration with Existing Tools:
Description: The platform supports integration with a wide range of existing security tools and systems, such as SIEMs (Security Information and Event Management) and ticketing systems, to streamline workflows and enhance visibility.
Customizable Dashboards and Reporting:
Description: Users can create and customize dashboards and reports to focus on specific metrics and insights relevant to their organization’s security posture.
Policy and Rule Configuration:
Description: The platform allows for the creation and adjustment of security policies and rules tailored to organizational needs, including specific threat detection and response protocols.
API Access:
Description: Cybereason offers API access for custom integrations and automation, enabling businesses to tailor the platform's functionality to their unique processes and requirements.
Threat Intelligence Feeds:
Description: Organizations can integrate their own threat intelligence feeds or use those provided by Cybereason to enhance threat detection capabilities based on their specific threat landscape.
User Role Management:
Description: Customizable user roles and permissions allow organizations to control access and functionalities based on the needs of different users and departments.
Customizable Alerts and Notifications:
Description: The platform supports customizable alert and notification settings, enabling users to receive timely updates on threats and incidents according to their preferences.
Scalability:
Description: Cybereason’s solution is scalable, meaning it can be adjusted to meet the needs of growing organizations, including increased data volumes and more complex security requirements.
Managed Services:
Training and Supports methods of Cybereason Defense Platform:
Training Programs:
Digital Training Platform: Cybereason has partnered with Appsembler to create a scalable digital training platform using Open edX. This platform allows for the delivery, management, and measurement of learning experiences, making training accessible anytime and anywhere for employees, customers, and partners.
Self-Paced Training: The documentation library includes self-paced training materials and effective manuals with embedded how-to videos that demonstrate step-by-step processes.
Support Services:
24/7 Support: Cybereason provides global 24x7 support through various channels, including phone, email, and web chat. This ensures that users can get assistance whenever needed.
Professional Services: Cybereason offers professional services to guide users through their journey, including installation and training, which are included in the cost.
Data Encryption:
Description: Cybereason uses encryption protocols to protect data both in transit and at rest. This includes securing data exchanged between endpoints and the central server, as well as data stored on the platform.
Advanced Threat Detection:
Description: The platform employs machine learning and behavioral analytics to detect and respond to sophisticated threats, such as zero-day attacks and advanced persistent threats (APTs).
Access Controls:
Description: Role-based access controls (RBAC) ensure that users only have access to the data and functionalities necessary for their role, minimizing the risk of unauthorized access.
Multi-Factor Authentication (MFA):
Description: MFA is used to enhance security during user login by requiring multiple forms of verification, such as passwords and biometric factors.
Regular Security Audits:
Description: Cybereason conducts regular security audits and assessments to identify and address potential vulnerabilities within the platform.
Real-Time Monitoring:
Description: Continuous monitoring of network and endpoint activity allows for the real-time detection and response to suspicious behavior and potential threats.
Incident Response Capabilities:
Description: The platform includes automated and manual incident response tools to quickly contain and mitigate security incidents.
Data Backup and Recovery:
Description: Regular backups are performed to ensure that data can be recovered in the event of a system failure or data loss incident.
Compliance with Standards:
Description: Cybereason adheres to industry standards and regulations such as GDPR, HIPAA, and ISO/IEC 27001, ensuring that data protection practices meet compliance requirements.
Threat Intelligence Integration:
Description: Integration with threat intelligence feeds helps in identifying and responding to emerging threats based on up-to-date information.
Vulnerability Management:
Cybereason Defense Platform Updates methods:
Update Frequency: The platform provides regular updates, including anti-malware signature updates. For larger deployments, organizations can install an NGAV Local Update server to handle these updates more efficiently.
Update Management: Local Update Server: For large-scale deployments, Cybereason offers the option to install a local update server to deliver anti-malware signature updates to endpoints more quickly, minimizing potential traffic issues on the external network.
Data Ownership and Portability for Cybereason Defense Platform:
Data Ownership: Customers retain ownership of their data. Cybereason processes customer data as a processor under the terms of their Data Processing Agreement (DPA).
Cybereason commits to not selling customer personal data and only using it for providing services and fulfilling contractual obligations.
Data Portability: Customers have the right to obtain their personal data in a structured, commonly used, and machine-readable format. This right is in line with data portability requirements under GDPR.
Scalability methods for Cybereason Defense Platform:
Scalability: The platform is designed to be scalable, allowing organizations to adjust the number of endpoints and services as needed. This flexibility is crucial for adapting to changes in the size and scope of an organization's security requirements.
Cybereason's architecture supports rapid deployment across thousands of endpoints, providing real-time protection without impacting user experience or productivity.
Terms and Conditions:
Contract Renewal: Contracts are typically renewed automatically unless either party provides notice of non-renewal. The specific terms for renewal, including any changes in fees or services, are usually detailed in the MLSA. Customers are advised to review their contracts for any automatic renewal clauses and the notice period required to opt out of renewal.
Contract Cancellation: Either party may terminate the agreement by providing written notice if the other party breaches any material term and fails to cure the breach within a specified period (often 30 days).
Cybereason may also suspend or terminate the agreement immediately if there is a significant delay in payment or if continued performance would cause harm to Cybereason or its customers.
Upon termination, Cybereason will reimburse the customer for any pre-paid, unused fees on a pro-rata basis, provided the termination is not due to the customer's breach.
Cybereason Defense Platform adheres to the following compliance standards:
General Data Protection Regulation (GDPR): Cybereason complies with GDPR and all applicable privacy laws, continuously monitoring these regulations to support ongoing compliance.
EU-U.S. and Swiss-U.S. Privacy Shield Frameworks: Cybereason is certified to these frameworks as administered by the U.S. Department of Commerce, ensuring data protection standards between the EU, Switzerland, and the U.S..
ISO/IEC 27001: Cybereason holds ISO/IEC 27001 certification, accredited by the Institute of Quality & Control, which covers all aspects of their information security management system.
Cloud Security Alliance (CSA) STAR: Cybereason complies with the CSA STAR standard, meeting cloud security controls.
