Support and Reliability: Cloud 66's standard support, even without a dedicated support plan, is highly regarded. Customers find the support team responsive and helpful, contributing to a reliable user experience. Negative Reviews

Comprehensive Features: The platform's ability to integrate seamlessly with various cloud providers and its comprehensive management tools, such as the administrative UI and CLI, receive positive feedback. These tools allow users to manage configurations, deployments, and logs effectively.

Ease of Use and Deployment: Users appreciate Cloud 66 for its ease of use, particularly in deploying Ruby on Rails applications. The platform is noted for providing a Heroku-like experience on customizable hardware, which many find beneficial for applications that fit a 12-factor architecture.

Complexity for Non-Standard Applications: While Cloud 66 excels with certain types of applications, users have noted that it may not be as effective for applications that do not fit the typical 12-factor model. This suggests that the platform might be less flexible for non-standard application architectures.

Limited Attention and Awareness: Some users express surprise that Cloud 66 does not receive more attention in the market, indicating a potential lack of awareness or marketing presence compared to competitors.