Cigo is a cloud-based last-mile delivery and route optimization platform designed to streamline logistics for industries such as furniture, appliances, groceries, and construction. It offers advanced features like real-time GPS tracking, automated dispatching, delivery status notifications via SMS and email, and customer feedback collection. Cigo’s intelligent route builder uses live traffic data and delivery priorities to create efficient routes that reduce fuel costs and improve punctuality. The mobile app for drivers supports navigation, photo documentation, incident reporting, and payment logging, while dispatchers benefit from centralized communication and performance analytics. With integrations for platforms like Shopify, WooCommerce, and Zapier, Cigo enhances operational efficiency and customer satisfaction through seamless, data-driven delivery management.
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Route history and performance analyticsDrag-and-drop dispatch calendarLive driver tracking and ETA updatesProof of delivery systemDriver mobile app with offline accessInteractive map view for customersAI-powered dispatchingRoute optimization using traffic and delivery prioritiesReal-time delivery trackingMobile access for operators and driversReduction of inbound customer callsSeamless integration with existing systemsCigo Pay for driver tippingIncident reporting and alertsDelivery reports stored up to 24 monthsCustomizable client portalIntegration with eCommerce platformsQR-based inventory managementCustomer review and feedback systemHelp DeskDesktop - LinuxCloud, SaaS, Web-BasedOn-Premise - Windows
