Centerpoint Connect

Centerpoint Connect is a comprehensive, web-based software solution designed specifically for roofing companies, offering a range of modules for sales, service, production, and client management. Launched in 2020, the platform aims to streamline operations by integrating various functions into a single system, eliminating the need for multiple disconnected tools. It provides features such as task management, document and photo storage, and customizable workflows. The software supports mobile access, allowing users to manage projects and communicate with teams from any device. Centerpoint Connect also offers a Service Tech App for field technicians, available on both Google Play and the App Store, which enables offline and online work completion. With over 3,300 users, the company prides itself on quick customer support and offers various training packages to help clients maximize the software's potential.

Centerpoint Connect was founded in 2020 by Will Riley. The company was born out of a need to create a unified system for managing roofing operations more efficiently, replacing the need for multiple disparate systems. Initially intended for internal use within a roofing company, the software was launched to the market in March 2020, coinciding with the onset of the COVID-19 pandemic. The company saw significant growth in its second year, tripling its customer base.

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Centerpoint Connect offers a range of features tailored to the needs of roofing contractors:

• Sales Module: Manage opportunities, track leads, create custom proposals, and store documents and photos.
• Service Module: Create work orders, schedule technicians, track labor and materials, and integrate with accounting systems.
• Production Module: Manage projects daily, share progress updates, and store project files and notes.
• Client Portal: Allows clients to create work orders, view inspection results, and access project data.

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Centerpoint Connect continuously updates its software to include new features such as ACH payment processing, API integrations, and enhanced bid management capabilities.

Centerpoint Connect emphasizes maintaining a strong company culture amid growth. The company focuses on aligning operations with customer perceptions and preserving core values through deliberate hiring processes and comprehensive training programs. Leadership plays a crucial role in upholding these values, ensuring that new hires align with the company's mission and culture.

The software is used by over 3,300 roofing professionals and office personnel, indicating a robust user base within the roofing industry. Centerpoint Connect prides itself on providing quick and effective customer support, with an average email response time of six minutes.