CareTime

CareTime is revolutionizing the way home care agencies manage their operations by offering a robust, cloud-based solution designed to streamline scheduling, compliance, billing, and caregiver communication. Built specifically for non-medical and Medicaid home care providers, CareTime enables agencies to seamlessly coordinate care delivery through its user-friendly platform that supports Electronic Visit Verification (EVV), real-time mobile check-ins, and automated billing. Whether it's scheduling shifts, verifying visits, or managing authorizations, CareTime brings together all the essential tools an agency needs in one centralized location. With full integration across various state aggregators, CareTime ensures your agency stays compliant with Medicaid EVV mandates, while reducing administrative burdens and cutting costs through automation and workflow optimization. Caregivers can clock in and out, document notes, and view schedules in real time—whether they're in the field or at home. The system also provides family portals to keep loved ones in the loop, increasing transparency and trust. On the back end, administrators gain access to a suite of analytics tools and real-time dashboards that offer actionable insights into caregiver performance, visit adherence, client satisfaction, and compliance. This deep visibility allows for faster decision-making and smarter resource allocation. Moreover, CareTime’s customizable alerts and audit tools help prevent billing and documentation errors, allowing staff to spend more time focusing on care and less on paperwork. CareTime stands as a future-ready partner that grows with your agency. Its commitment to innovation and customer support ensures users always have access to the latest technology, backed by a responsive team that understands the day-to-day challenges of home care providers. By unifying critical functions into one intuitive platform, CareTime not only simplifies care coordination but also empowers agencies to scale operations, improve service quality, and drive client satisfaction. It’s not just software—it’s a digital partner designed to support compassionate, compliant, and efficient care delivery every step of the way.

CareTime goes several steps further by tightly integrating Electronic Visit Verification (EVV) with real-time GPS tracking, customizable documentation workflows, and automatic billing processes that are directly linked to state Medicaid systems. This ensures that agencies remain compliant with ever-evolving regulations across multiple states without needing to navigate complex integrations or third-party solutions. Unlike generic scheduling software, CareTime is purpose-built to handle the nuances of Medicaid billing, service authorizations, caregiver training compliance, and audit readiness—making it a trusted choice for agencies operating in high-regulation environments. The mobile interface is streamlined for ease of use, enabling caregivers to check in and out, view schedules, enter care notes, and access care plans directly from their smartphones. This not only reduces friction in daily workflows but also boosts caregiver engagement and satisfaction. CareTime’s platform supports two-way communication between caregivers and office staff, allowing for real-time updates, alerts, and shift changes without the need for third-party communication apps. The software also includes a family portal, which adds an extra layer of transparency by allowing family members to view schedules, visit logs, and care updates—fostering trust and engagement with clients’ loved ones.

• Small Businesses (1-99)
• Mid Market (100-500)
• Enterprise (500+)