Calibration Control
By Ape Software
Customer Service: Users have consistently praised the customer service provided by Ape Software, describing it as outstanding. The responsiveness and helpfulness of the support team are frequently mentioned, indicating a strong commitment to customer satisfaction.
Comprehensive Features: The software is lauded for its comprehensive set of features that fit the operations of various users perfectly. It offers a wide range of functionalities at an approachable price point, making it suitable for small to medium operators. Features such as security roles, automated reminders, attachments and pictures, custom reports, barcode scanning, and more, are particularly appreciated for enhancing the management of calibration cycles and preventive maintenance.
Ease of Use: Despite some criticisms, the overall ease of use of the software is rated highly. Users find the interface and functionalities to be user-friendly, contributing to a positive user experience.
Intuitiveness and Reporting: Some users have noted that the software can be less intuitive for new users and that the reporting features could be improved. Specifically, issues with reporting and filtering capabilities have been mentioned, suggesting that enhancements in these areas could make the software even more powerful.
Occasional Technical Issues: There are occasional mentions of software losing connection to the database or issues with unique number generation for new calibrations. While these issues seem to be infrequent, they highlight the importance of ongoing software maintenance and updates.
