Bublup

1. Set Up Your Organization
   • When you subscribe to the Business plan, an "Organization" folder is automatically created in your Bublup Home.
   • This acts as the central hub for your team’s content and collaboration.
   • You can rename the Organization and manage its settings.

   • Estimated time: 10–15 minutes

2. Create Your Teams
   • Within your Organization, you can create multiple Teams (e.g., Marketing, HR, Engineering).
   • Each Team can be invited to Group Folders with one click.

   • Estimated time: 10–20 minutes depending on the number of teams

3. Invite Members
   • Members are invited via email or username.
   • You can assign roles (view, edit, admin) during the invitation process.

   • Estimated time: 10–30 minutes depending on team size

4. Assign Members to Teams
   • Add members to the appropriate Teams for streamlined collaboration.

   • Estimated time: 10–20 minutes

5. Create and Organize Group Folders
   • These are the main collaboration spaces.
   • You can create unlimited folders and subfolders, assign Teams or individuals, and set permissions.

   • Estimated time: 30–60 minutes depending on complexity

6. Customize and Start Collaborating
   • Customize folder visuals, add branding, and begin saving and sharing content.
   • Use features like comments, reactions, and mentions for real-time collaboration.

   • Ongoing setup and usage

Total Estimated Setup Time

1.5 to 2.5 hours for a small to medium-sized team. Larger organizations may take longer depending on the number of teams, members, and folders.

Bublup offers a wide range of customization options to meet specific business needs, especially for teams and enterprise users:

1. Visual and Functional Customization

• You can personalize folder covers and backgrounds using your own images or stock photos.
• The interface supports light and dark modes, along with customizable color themes.

• Folders and subfolders can be organized in a way that mirrors your business structure or project workflows.

2. Branding

• Businesses can add their logos and website links to shared folders, emails, and content previews.

• Up to three different brand profiles can be created, which is useful for companies with multiple departments or sub-brands.

3. Business-Specific Features

• Teams can be created and managed internally, with specific permissions assigned to each member.
• Onboarding processes can be tailored for new users or clients.
• Built-in analytics help track engagement with shared content.

• AI tools are available to summarize and curate content, which is especially helpful for research-heavy teams.

4. Enterprise-Level Customization

• Companies can set up internal resource hubs or intranets with custom access controls.
• Private online communities can be created with branded forums and chat features.
• Advanced security options include two-factor authentication, encryption, and biometric locks.
• You can also generate custom web pages from folder content, useful for presentations or client updates.

1. Subscription Plans

• Business Plan: Costs around $50 per month. It includes 3 internal team members, 2 TB of storage, and allows uploads of files up to 50 GB. Additional team members can be added for $10 per month each.

• Enterprise Plan: Pricing is customized based on your organization’s needs. It includes 10 internal members by default, with the option to add more. This plan also supports unlimited external teams and community members.

2. Setup and Implementation Fees

• For the Business Plan, there are no setup fees mentioned.

• The Enterprise Plan offers optional implementation services, but the cost depends on the specific requirements and must be discussed with Bublup directly.

3. Maintenance and Support

• All plans include customer support.
• Enterprise users receive dedicated phone support during business hours (typically 9 AM to 5 PM Eastern Time).
• Optional backup services are available for an additional fee: a base fee of $5 per month, plus $0.01 per GB for backup data exceeding 100 GB.

Bublup provides a variety of resources to help new users get started and make the most of the platform:

• Quick Start Guide: A 5-minute read that introduces users to the basics of creating folders, saving content, and sharing.

• Video Tutorials: Step-by-step videos covering major features like saving content, organizing folders, creating “Rolls” (mini web pages), and using browser extensions.

• How-To Articles: Detailed guides on using features such as group folders, sharing, and collaboration tools.

• Online Community: A space for users to ask questions, share tips, and connect with others.

• Customer Support: Available via email for all users. Enterprise users also receive phone support during business hours.

• In-App Tips: Contextual help and tooltips are embedded throughout the app for on-the-go learning.

Bublup takes data protection seriously and implements several robust security features:

• Two-Factor Authentication (2FA): Available via email or authenticator apps to secure account access.

• Biometric App Lock: Face ID and fingerprint recognition for mobile app security.

• Encryption: Data is encrypted both in transit and at rest.

• Permission Controls: Granular access settings for folders and subfolders to ensure only authorized users can view or edit content.

• Data Backups: Visual backups and optional incremental backups are available for data recovery.

• Privacy Policy: Bublup commits to never selling user data and only shares information with trusted third parties when necessary for service delivery.

Bublup releases updates monthly or more frequently, with each release including new features, improvements, and bug fixes. Here’s how updates are managed:

• Recent Examples:
  • October 2025 (v23.7.0): User experience improvements and bug fixes.
  • September 2025 (v23.6.0): Introduced polling in group folders and controlled-access communities.

  • August 2025 (v23.4.0): Google Forms integration, bulk import tools, and enhanced roll features.

• Update Delivery:
  • Updates are automatically rolled out across platforms (web, iOS, Android).
  • Users are notified of new features via in-app messages and the “Recent Updates” section on the support site.

Bublup emphasizes user control and privacy. Here are the key points:

• You Own Your Data: Bublup clearly states that users retain ownership of their personal and uploaded content. They do not claim ownership over your files, folders, or data.

• No Selling of Data: Bublup does not sell user data under any circumstances.

• Data Portability:
  • Users can transfer folder ownership by moving content between accounts or group folders.
  • Admin users can assume ownership of group folders by moving them into their personal space.

  • If needed, content can be exported or moved manually to other platforms.

• Account Termination: Upon account deletion, Bublup commits to deleting all personal data associated with the user.

• Third-Party Sharing: Data is only shared with trusted third parties when necessary to process transactions or deliver services, and always under strict confidentiality agreements.

Bublup offers flexible options for scaling based on organizational needs:

Business Plan

• Includes: 3 internal members (plus the owner) and 2 TB of shared storage.
• Scaling Up: Add more members at $10/month per user.
• Scaling Down: You can remove members at any time. Charges adjust based on the number of active members.

• Management: Admins can manage team members, assign roles, and control access at both the organization and folder levels.

Enterprise Plan

• Includes: 10 internal members by default.
• Unlimited External Members: You can invite unlimited external collaborators or community members.
• Custom Pricing: Scaling is handled through direct consultation with Bublup, allowing for tailored solutions.

• Payment Management: Organizations manage billing through a dedicated payment portal, separate from app store subscriptions.

Flexibility

• Organizations can:
  • Rename their organization.
  • Create and manage multiple teams within the organization.
  • Adjust permissions at both the organization and folder levels.
  • Be part of multiple organizations, although each user can only own one organization.

Renewal Terms

• Automatic Renewal: Bublup subscriptions (both individual and business) are set to auto-renew by default at the end of each billing cycle (monthly or annually).

• Billing Management: If you subscribed via the Google Play Store or Apple App Store, all billing changes—including renewals—must be managed through your respective app store account.

• Billing Cycle: Changes to your plan (upgrades or downgrades) take effect at the end of the current billing cycle.

Cancellation Terms

• How to Cancel:
  • Navigate to “My Info & Settings” > “Account” > “My Plan & Storage”.

  • Select “Change Plan” and follow the cancellation steps via your app store.

• No Refunds: Bublup does not offer refunds for unused time after cancellation. Access to premium features continues until the end of the billing period.

• Account Deletion: If you delete your account, all associated data will be permanently removed.

• Promotional Codes: If you used a promo code, the subscription will revert to the free plan after the promo period ends unless you upgrade manually.

Security and Privacy Measures

• Two-Factor Authentication (2FA): Adds an extra layer of login security.

• Biometric App Lock: Face ID and fingerprint authentication on mobile devices.

• Encryption: Data is encrypted both in transit and at rest.

• Access Controls: Granular permission settings for folders and teams.

• Data Backups: Visual and incremental backups are available for recovery.

• No Data Selling: Bublup does not sell user data and only shares it with trusted third parties when necessary for service delivery.

• User Data Ownership: Users retain full ownership of their content and can export or delete it at any time.

Third-Party Licensing

• Bublup uses several open-source and third-party components (e.g., OkHttp, Retrofit, OpenCV), all governed by their respective licenses. This is disclosed transparently in their licensing documentation.