![AVerMedia Live Gamer logo](https://zoftware-logo.s3.ap-south-1.amazonaws.com/e8f6a8213eba322914066e4557ffbd5e-1672069948567.png)
AVerMedia Live Gamer
by AVerMedia
by AVerMedia
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by AVerMedia
by AVerMedia
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
The typical implementation process for the AVerMedia Live Gamer HD software involves several steps, which can be summarized as follows:
1. Installation of the Capture Card: The Live Gamer HD is a PCIe capture card, so the first step is to physically install the card into an available PCIe slot on your PC.
2. Driver Installation: After installing the hardware, you need to install the necessary drivers. These drivers can usually be downloaded from the AVerMedia website or come included on a CD with the product.
3. Software Installation: The next step is to install the bundled software, RECentral. This software is used for recording and streaming gameplay. It can also be downloaded from the AVerMedia website.
4. Configuration: Once the software is installed, you need to configure it. This includes setting up your recording or streaming preferences, such as resolution, bitrate, and the platform you want to stream to (e.g., YouTube, Twitch, or Ustream).
5. Testing: After configuration, it is advisable to test the setup to ensure everything is working correctly. This involves recording or streaming a short session and checking the quality and performance.
The entire process can vary in duration depending on the user's familiarity with installing hardware and software. For someone experienced, it might take around 30 minutes to an hour. For a novice, it could take longer, possibly a couple of hours, especially if troubleshooting is required.
The Live Gamer HD features a built-in H.264 video encoder, which helps in creating high-quality video on-the-fly while minimizing the use of system resources. This ensures that the games run smoothly and the videos are lag-free. The RECentral software also simplifies the process with a user-friendly interface and a "Hot Button" that indicates when a session is live by flashing red.
Yes, AVerMedia's software can be customized to fit specific business needs. Here are several data points that illustrate the customization capabilities:
1. RECentral Software:
- Live Background Removal: RECentral 3 offers features like live background removal and picture-in-picture (PIP) background removal, which can be useful for creating professional-looking streams and recordings without the need for a green screen.
- Customizable Overlays: Users can customize the look of their channel by overlaying webcams, videos, announcements, and more. This feature is particularly useful for businesses that want to maintain a consistent brand image during live streams.
- TwitchAlerts Integration: RECentral allows for the integration of TwitchAlerts, enabling businesses to interact with viewers by showing new subscriptions and other alerts directly on the stream.
- Simultaneous Streaming: RECentral supports simultaneous streaming to multiple platforms, which is beneficial for businesses looking to maximize their reach across different audiences[10].
2. AVerMedia Gaming Utility:
- Resolution and Frame Rate Customization: The AVerMedia Gaming Utility allows users to customize which resolutions and frame rates they can preview and record without needing a passthrough monitor. This is useful for businesses that need specific video settings for different types of content[10].
3. Firmware and Driver Updates:
- Enhanced Error Code Indication: Recent updates to RECentral have improved compatibility with legacy CPU systems and added support for new streaming platforms like KICK, ensuring that businesses can use the software on a wide range of hardware setups.
- Variable Refresh Rate (VRR): The Live Gamer ULTRA now supports VRR for both video capturing and pass-through, providing smoother and stutter-free gameplay recordings, which can be crucial for high-quality content production[10].
4. Audio Customization:
- Mixer Modes and Volume Adjustments: The software includes enhancements for mixer modes and volume adjustments, ensuring that businesses can achieve the desired audio balance for their recordings and streams.
- Multiple Audio Input Options: The Live Gamer HD 2 supports both digital (HDMI) and analog (3.5 mm) audio inputs, allowing businesses to record audio from various sources, including consoles and PCs, or output to mixers for more complex audio setups.
5. RGB Lighting Customization:
- Sync with Major RGB Ecosystems: The Live Gamer ULTRA 2.1 allows users to customize RGB lighting and sync it with major gaming RGB ecosystems like ASRock and MSI, which can help businesses create visually appealing setups that match their branding[11].
6. Editing and Post-Production:
- Bundled CyberLink® PowerDirector™ 15: The Live Gamer 4K comes with CyberLink® PowerDirector™ 15, a feature-packed 4K video editor that helps businesses kickstart their editing process with intuitive tools[10].
These features collectively demonstrate that AVerMedia's software is highly customizable, making it suitable for various business needs, from professional streaming and recording to detailed post-production and branding.
The additional costs associated with the AVerMedia Live Gamer products, including setup fees, maintenance, and support charges, can be broken down as follows:
1. Setup Fees:
- There are no explicit setup fees mentioned for the AVerMedia Live Gamer products. The primary cost is the purchase price of the device itself, which varies depending on the model. For example, the AVerMedia Live Gamer HD (C985) is priced at $204.00, while the Live Gamer ULTRA (GC553) is priced at $154.99.
2. Maintenance Costs:
- Warranty and Repairs: During the warranty period, natural failures are eligible for free repairs. However, products with removed, tampered, damaged, or altered serial number stickers are not covered. Additionally, even within the warranty period, paid repairs may be necessary if the defect is caused by misuse, abuse, neglect, or improper use of the physical or operating environment.
- Out-of-Warranty Repairs: For products that are out of warranty, customers will be charged a fee for product inspection and repair services. The shipping method and costs of returning RMA (Return Merchandise Authorization) items to AVerMedia are also the customer's responsibility.
3. Support Charges:
- Technical Support: AVerMedia provides technical support for their products, but there is no mention of additional charges for this service in the provided sources. It is typically included as part of the product purchase.
- Firmware and Software Updates: Firmware updates, such as those for the Live Gamer ULTRA 2.1, are provided to enhance compatibility and add new features. These updates are generally free and can be downloaded from the AVerMedia website[10].
4. Optional Software and Upgrades:
- Bundled Software: Some AVerMedia products come with bundled software like CyberLink PowerDirector 15 for video editing. However, this version may have restricted functionalities or require paid upgrades for full features[15].
- Additional Software Licenses: If businesses require more advanced video editing capabilities beyond what is provided in the bundled software, they may need to purchase additional software licenses.
The AVerMedia Live Gamer HD (C985) offers several forms of training and support to new users, ensuring they can effectively utilize the product for their streaming and recording needs. Here are the key points:
1. Bundled Software:
- The Live Gamer HD comes with RECentral software, which is designed to be user-friendly and intuitive. This software supports voice commentary out of the box and allows users to stream directly to platforms like YouTube, Twitch, and Ustream[12].
2. User Manuals and Documentation:
- AVerMedia provides detailed user manuals and documentation for their products. These resources are available for download from the AVerMedia support website and include step-by-step instructions for setup and usage.
3. Firmware and Software Updates:
- Regular firmware and software updates are provided to enhance functionality and fix any issues. These updates are available for download from the AVerMedia website and come with instructions on how to apply them.
4. Technical Support:
- AVerMedia offers technical support for troubleshooting and resolving any issues users may encounter. This support can be accessed through their website, where users can submit support tickets or find contact information for direct assistance.
5. Community Support:
- There are active online communities, such as forums on Reddit and OBS, where users can seek advice, share experiences, and get help from other users and experts. These forums often contain discussions on common issues and solutions, providing an additional layer of support[13].
6. Video Tutorials and Unboxing Videos:
- There are numerous video tutorials and unboxing videos available on platforms like YouTube. These videos provide visual guidance on setting up and using the Live Gamer HD, which can be particularly helpful for new users[11].
7. Compatibility with Third-Party Software:
- The Live Gamer HD is compatible with popular streaming applications like XSplit and OBS, which are widely used in the streaming community. This compatibility ensures that users can find ample resources and support for integrating the capture card with these applications[14].
AVerMedia has implemented several security measures to protect data, as outlined in their privacy policy and product documentation. Here are the key points:
1. Data Collection and Storage:
- AVerMedia conducts internal reviews of their data collection, storage, and processing practices. This includes ensuring that data is collected and stored securely to prevent unauthorized access.
2. Technical and Organizational Security Measures:
- The company employs technical and organizational security measures to safeguard data. These measures are designed to protect against unauthorized access, alteration, disclosure, or destruction of personal data.
3. Encryption:
- AVerMedia uses encryption to protect information during transmission. This ensures that data is secure when being transferred over the internet, reducing the risk of interception by unauthorized parties.
4. Physical Security:
- Physical security measures are also in place to protect data. This includes securing the physical locations where data is stored to prevent unauthorized physical access.
5. Regular Security Audits:
- The company conducts regular security audits to assess the effectiveness of their security measures. These audits help identify potential vulnerabilities and ensure that security practices are up-to-date and effective.
6. Compliance with Legal Requirements:
- AVerMedia complies with relevant legal requirements regarding data protection and privacy. This includes adhering to regulations and standards that govern how personal data should be handled and protected.
These measures collectively ensure that AVerMedia takes a comprehensive approach to data security, protecting user information from various threats and vulnerabilities.
The AVerMedia Live Gamer HD (C985) and its related products, such as the Live Gamer HD 2 (GC570), release updates periodically to enhance functionality, fix bugs, and improve compatibility. Here are the key points regarding the frequency and management of these updates:
1. Frequency of Updates:
- Updates for AVerMedia products are released as needed, rather than on a fixed schedule. For example, the Live Gamer HD 2 has received multiple updates over the years, with notable updates in 2017, 2018, and more recent updates in 2023.
- Firmware updates are typically released to address specific issues or to add new features. For instance, a recent update added support for streaming to the KICK platform and improved compatibility with legacy CPU systems.
2. Types of Updates:
- Firmware Updates: These updates are crucial for ensuring the hardware operates correctly with the latest software and operating systems. Firmware updates can fix issues such as frame rate problems or compatibility with new versions of Windows.
- Driver Updates: Driver updates are essential for maintaining compatibility with the latest operating systems and ensuring optimal performance. For example, users have reported issues with drivers on Windows 10, which were addressed through updates.
- Software Updates: The bundled software, RECentral, also receives updates to enhance its features and usability. These updates can include new streaming options, improved user interfaces, and bug fixes.
3. Management of Updates:
- Download and Installation: Updates can be downloaded from the AVerMedia support website. Users are advised to install the latest drivers and firmware to ensure their devices function correctly.
- User Notifications: Users are often notified of available updates through the RECentral software or via the AVerMedia website. It is recommended to regularly check for updates to keep the device running smoothly.
- Support and Documentation: AVerMedia provides detailed instructions and support for installing updates. This includes step-by-step guides and FAQs to help users through the update process.
4. Community and Technical Support:
- Forums and Community Support: Users can seek help and share experiences on forums such as Reddit and the OBS forums. These platforms often discuss updates, issues, and solutions, providing an additional layer of support.
- Technical Support: For more complex issues, users can contact AVerMedia's technical support team. This support is available through the AVerMedia website, where users can submit tickets or find contact information for direct assistance.
AVerMedia's policy on data ownership and portability is outlined in their privacy policy. Here are the key points:
1. Data Ownership:
- Users retain ownership of their personal data. AVerMedia collects and processes data such as registration information, payment details, and usage data, but this data remains the property of the user.
2. Data Portability:
- AVerMedia allows users to access and manage their personal data. Users can request to view, update, or delete their data by contacting AVerMedia's customer support. This ensures that users have control over their data and can transfer it if needed.
3. User Rights:
- Users have the right to request a copy of their personal data in a structured, commonly used, and machine-readable format. This facilitates the portability of data, allowing users to transfer their data to another service provider if they choose.
4. Data Security:
- AVerMedia implements technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. This ensures that data remains secure during the process of portability.
The terms for scaling up or down with AVerMedia products, particularly the Live Gamer HD series, can be understood through the following points:
1. Hardware Flexibility:
- AVerMedia capture cards, such as the Live Gamer HD 2 (GC570), are designed to be flexible and scalable. They support capturing uncompressed Full HD video signals and can stream and record at 1080p60. This flexibility allows organizations to scale their video quality needs up or down based on their requirements.
2. Multi-Card Support:
- The Live Gamer HD 2 supports the use of multiple capture cards simultaneously. This feature is particularly useful for organizations that need to capture multiple video sources at once. The multi-card support software allows for easy management and scaling of video capture capabilities.
3. Resolution and Frame Rate Adjustments:
- Users can adjust the resolution and frame rate settings to match their specific needs. For example, the Live Gamer HD 2 can capture at 1080p60, but users can also choose lower resolutions and frame rates if needed. This flexibility is crucial for organizations that may need to scale down their video quality to save on bandwidth or storage.
4. Software Customization:
- The bundled RECentral software allows for extensive customization of streaming and recording settings. Organizations can overlay webcams, videos, and announcements, and adjust settings to fit their specific needs. This level of customization supports both scaling up for more complex productions and scaling down for simpler setups.
5. Driver and Firmware Updates:
- Regular updates to drivers and firmware ensure that the capture cards remain compatible with the latest software and hardware. This ongoing support allows organizations to scale their operations without worrying about obsolescence or compatibility issues.
6. Community and Technical Support:
- AVerMedia provides robust community and technical support, which can help organizations as they scale their operations. Whether scaling up to more complex setups or scaling down to simpler configurations, support is available to assist with any issues that may arise.
7. No Need for Driver Installation:
- The Live Gamer HD 2 is designed to be plug-and-play, meaning it does not require driver installation. This ease of setup allows organizations to quickly scale their operations without the need for extensive technical adjustments.
Unfortunately, I could not find any specific information about the terms and conditions for contract renewal and cancellation for the AVerMedia Live Gamer HD products in the provided search results.
However, here are some relevant data points I could gather:
1. Product Warranty:
- AVerMedia typically provides a 1-year limited warranty for their products, including the Live Gamer HD series.
- The warranty covers defects in materials and workmanship under normal use during the warranty period.
- Products with removed, tampered, damaged, or altered serial number stickers are not covered by the warranty.
2. Return Policy:
- For purchases made through authorized retailers like Amazon, the standard return policies of those retailers would apply.
- For example, Amazon has a 30-day return policy for most products, allowing for returns of new and unopened items within that period.
3. Terms of Service:
- AVerMedia's Terms of Service outline the general terms and conditions for using their products and services.
- The company reserves the right to terminate services upon violations of any restrictions mentioned in the Terms of Service.
- However, there are no specific details provided regarding contract renewal or cancellation terms for the Live Gamer HD products.
4. Software Updates and Support:
- AVerMedia provides regular firmware, driver, and software updates for their products to enhance functionality and fix issues[12].
- Technical support is available through the AVerMedia website, where users can submit support tickets or find contact information.
- Ongoing software updates and support suggest that the products are intended for long-term use, but no explicit contract renewal terms are mentioned.
The AVerMedia Live Gamer HD (C985) and related products comply with several standards and regulations to ensure quality and compatibility. Here are the key compliance standards and certifications:
1. DirectShow Compliance:
- The Live Gamer HD works with any DirectShow compliant streaming application such as XSplit or OBS. This ensures broad compatibility with popular streaming and recording software.
2. HDMI Compliance:
- The capture card supports HDMI passthrough, which is a standard for transmitting uncompressed video and audio data. This compliance ensures that the device can work seamlessly with various HDMI-enabled devices.
3. Operating System Compatibility:
- The Live Gamer HD supports multiple operating systems, including Windows 7, 8.1, and 10. This broad compatibility ensures that the device can be used with a wide range of PC setups.
4. Firmware and Driver Updates:
- AVerMedia regularly releases firmware and driver updates to maintain compatibility with the latest software and hardware. These updates often include fixes for issues related to streaming platforms like Facebook and Twitch, ensuring ongoing compliance with these services' requirements.
5. EU Compliance:
- The product listings on Amazon indicate that the Live Gamer HD complies with EU regulations, as it includes details about the EU Responsible Person for compliance. This suggests adherence to European Union standards for electronic devices.
6. HDCP Compliance:
- The Live Gamer HD 2 (GC570) does not support viewing, recording, or streaming of HDCP-protected signals. HDCP (High-bandwidth Digital Content Protection) is a form of digital copy protection to prevent copying of digital audio and video content as it travels across connections. Compliance with HDCP regulations ensures that the device does not violate content protection laws.