Autrorox
by Autrorox
by Autrorox
Profile Information Last updated on: 11 August 2024
Profile Information Last updated on: 11 August 2024
We help make selecting a software for your business effortless, economical and efficient.
by Autrorox
by Autrorox
Profile Information Last updated on: 11 August 2024
Profile Information Last updated on: 11 August 2024
Initial Consultation: This phase involves understanding the specific needs and requirements of the garage. Autorox representatives work closely with the client to gather detailed information about their current processes and desired outcomes.
Customization: Based on the initial consultation, the software is customized to fit the unique business processes of the client. This includes configuring features such as shop floor management, inventory control, accounting, dashboards, integrated payment solutions, in-built spares procurement, and customer relationship management.
Installation: The next step is setting up the software on the client’s systems. This involves installing the necessary software components and ensuring that all hardware and network requirements are met.
Data Migration: Existing data from the client’s previous systems is transferred into the new Autorox system. This step is crucial for maintaining continuity and ensuring that all historical data is preserved.
Training: Comprehensive training is provided to ensure that all users are comfortable with the new system. This includes hands-on training sessions, user manuals, and access to online resources.
Go-Live Support: During the initial phase of using the software, Autorox offers support to address any issues that may arise. This ensures a smooth transition and helps users quickly adapt to the new system.
Tailored Solutions: Autorox offers tailored solutions for unique business requirements, ensuring that the software can adapt to various operational needs.
White-Labeling: The software provides a white-labeling add-on, allowing workshops to customize the software with their brand elements, reinforcing their brand identity to customers.
Feature Customization: Autorox includes features such as shop floor management, inventory control, accounting, dashboards, integrated payment solutions, in-built spares procurement, and customer relationship management, all of which can be customized to meet the specific needs of the garage.
Scalability: The software is suitable for workshops of all sizes, from small businesses to multi-site operations, ensuring scalability as the business grows.
Setup Fees: Autorox provides quick start training and no costly setup fees, making it easy for new users to get started.
Maintenance Fees: Ongoing costs for software updates and system maintenance are typically part of the service. Support Charges: Fees for customer support services may vary based on the level of support required. Autorox offers various support options, including phone, live support, and tickets.
Onboarding Training: Detailed training sessions to help users understand and utilize the software effectively. This includes hands-on training sessions, user manuals, and access to online resources.
Ongoing Support: Continuous support through various channels such as phone, email, and online resources to address any issues or questions that arise. Autorox provides 24/7 live support, chat, phone support, email/help desk, knowledge base, and FAQs/forum.
Live Online Training: Autorox offers live online training sessions to ensure that users can get real-time assistance and guidance.
Autorox takes several measures to ensure the security of user data. The privacy policy of Autorox outlines their commitment to protecting information from loss, misuse, or alteration. They employ security procedures to safeguard sensitive personal data, and such data is only disclosed for lawful purposes or compliance with legal obligations. Autorox does not rent, sell, publish, or share sensitive personal data without user permission, except in cases necessary for legal compliance or security purposes.
Regular Updates: Autorox frequently updates its software to introduce new features and improvements. These updates are provided at no extra cost to the users.
Automated Updates: The updates are managed automatically, ensuring that the software is always up-to-date with the latest features and security patches. This minimizes downtime and ensures a seamless user experience.
Data Ownership
Autorox has a clear policy on data ownership, emphasizing user control over their data:
Client Ownership: Clients retain full ownership of their data. Autorox ensures that users have complete control over their data, which aligns with data protection regulations and best practices.
Transparency: Autorox designs its products to give users control over their data, making it a core value of the company.
Data Portability
Autorox supports data portability, allowing users to transfer their data easily:
Right to Data Portability: Clients can export their data in a structured, commonly used, and machine-readable format if they choose to switch to a different system. This ensures that users can move their data without significant barriers, facilitating easy transitions between different software solutions.
Technical Feasibility: Autorox commits to providing data in a format that is technically feasible for transfer to another system, ensuring compliance with data portability rights under regulations like GDPR.
Scalable Solutions
Adaptability: Autorox is designed to be scalable, accommodating the growth of businesses from small workshops to multi-site operations. This ensures that the software can grow with the business without requiring a complete overhaul.
Modular Features: The software includes various modules such as shop floor management, inventory control, accounting, dashboards, integrated payment solutions, in-built spares procurement, and customer relationship management. These modules can be added or removed based on the specific needs of the business.
Flexible Contracts
Adjustable User Licenses: Autorox allows businesses to adjust the number of user licenses as needed. This means that as the business grows or shrinks, the number of users can be scaled accordingly.
Feature Customization: Businesses can customize the features they need, adding new functionalities as they expand or removing unnecessary features if they downsize.
Cost Efficiency: By only paying for the features and user licenses that are needed, businesses can manage costs effectively. This flexibility ensures that businesses are not locked into paying for services they do not use.
Support for Growth
Seamless Integration: Autorox integrates seamlessly with other systems, such as accounting software and payment gateways, ensuring that as the business scales, the software continues to support its operations efficiently.
Real-Time Visibility: The software provides real-time visibility and control over operations, which is crucial for managing growth and ensuring that all aspects of the business are running smoothly.
Contract Terms
No Long-Term Commitment: Autorox offers flexible contract terms that do not require long-term commitments, allowing businesses to scale up or down without being tied to rigid contracts.
Easy Upgrades: Upgrading to a higher plan or adding more features is straightforward, ensuring that businesses can quickly adapt to changing needs.
Contract Renewal
Auto-Renewal: Autorox contracts typically include an auto-renewal clause, meaning the agreement will automatically extend for successive periods (usually one year) unless either party provides notice of their decision not to renew. This is common in subscription-based software agreements.
Notice Period: To prevent auto-renewal, either party must provide written notice of non-renewal. The specific notice period can vary but is often around 30 days before the end of the current term.
Acceptance of Renewal: Continued use of the software after the commencement of an auto-renewal term constitutes the customer's acceptance of the renewal and affirmation of the agreement, including any amendments or modifications made prior to the renewal.
Contract Cancellation
Early Termination: The terms for early termination are typically outlined in the contract. This may include specific conditions under which the contract can be terminated before the end of the term, such as breach of contract or failure to meet service levels.
Termination Notice: Similar to renewal, a written notice is required to terminate the contract. The notice period and any associated fees or penalties for early termination will be specified in the contract.
Cancellation Fees: There may be fees associated with early termination, which are designed to cover any losses or costs incurred by Autorox due to the early cancellation.
General Data Protection Regulation (GDPR): Autorox complies with GDPR, which is enforced by the European Union to protect the digital information of European citizens. This includes obtaining user consent for data collection and providing options for users to manage their data.
ISO 26262: This standard is crucial for automotive software development, ensuring functional safety in road vehicles. Compliance with ISO 26262 helps in managing risks associated with software failures in automotive systems.
MISRA (Motor Industry Software Reliability Association): Autorox adheres to MISRA guidelines, which provide best practices for the development of safety-critical automotive software.
Data Security Standards: Autorox implements advanced security features to protect customer data, ensuring compliance with industry regulations and building trust. This includes data encryption, access controls, and regular security audits.
IT Compliance: Autorox meets various IT compliance standards to safeguard the privacy and security of customer data, enhancing customer trust and ensuring legal compliance.
By Autrorox