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Author-it
by Author-it Software Co.
by Author-it Software Co.
Profile Information Last updated on: 1 August 2024
Profile Information Last updated on: 1 August 2024
We help make selecting a software for your business effortless, economical and efficient.
by Author-it Software Co.
by Author-it Software Co.
Profile Information Last updated on: 1 August 2024
Profile Information Last updated on: 1 August 2024
Pre-Implementation Preparation: This phase includes understanding the customer's unique requirements and objectives, establishing clear goals, timelines, and expectations.
Content Migration: Author-it simplifies content migration by allowing users to import content such as Word documents, web pages, and legacy help systems. The content is automatically componentized and stored in the Component Content Management System (CCMS).
Configuration and Customization: The software can be customized to fit specific business needs, including modifying the user interface, creating custom fields, and integrating with other systems.
Training and Onboarding: Comprehensive training sessions are provided to ensure users understand the software's functionalities and features. Training materials, videos, and interactive tutorials are offered to facilitate learning.
Testing and Validation: Thorough testing is conducted before deploying the software to identify and rectify any potential issues or bugs.
User Interface Modifications: Adjusting the software's interface to match the organization's branding and user preferences.
Custom Fields and Reports: Adding custom fields and creating new reports to meet specific requirements.
Setup Fees: Initial setup and configuration fees, which can vary based on the complexity of the implementation.
Maintenance and Support Charges: Ongoing maintenance and support fees, which may be tiered based on the level of support required (e.g., Standard, Gold, Platinum).
Comprehensive Training Sessions: Detailed training sessions to ensure users understand the software's functionalities and features.
Training Materials: Access to training materials, videos, and interactive tutorials.
Data Encryption: Ensuring data is encrypted to prevent unauthorized access.
Access Controls: Implementing access controls to manage user permissions and restrict access to sensitive information.
Testing in a Separate Environment: Updates are tested in a separate environment to identify and fix any issues before deployment.
Phased or Incremental Approach: Updates are deployed in phases or increments to minimize disruption and ensure smooth implementation.
Data Ownership: Users retain ownership of their data, and the software ensures that data is stored securely and can be accessed as needed.
Adjustable Licensing: Licensing terms that can be adjusted to accommodate changes in the number of users or the scope of usage.
Automatic Renewal: Contracts are typically set to renew automatically unless notice is given to cancel or renegotiate terms.
Cancellation Policy: Users can cancel their subscription at any time, but if cancellation occurs after the renewal date, no refund is provided for the remaining period.
GDPR Compliance: Ensuring data protection and privacy in accordance with the General Data Protection Regulation (GDPR).
By Author-it Software Co.